Support Escalation Engineer Jobs

Transform the reliability of systems by collaborating with application teams to automate operations, optimize infrastructure, and resolve complex issues in a fast-paced environment, ensuring seamless...

Lead the charge in developing manufacturing processes and production layouts. Collaborate with cross-functional teams to enhance mechanical integrity and ensure product performance from prototype to f...

Champion our enterprise account escalations, guiding complex customer crises from risk assessment to resolution. Drive cross-functional collaboration, analyze incident trends, and enhance customer exp...

Lead the charge in managing critical enterprise account escalations, driving resolution and alignment across cross-functional teams. You'll influence customer experience, advocate for proactive soluti...

Grow your career with a collaborative team dedicated to optimizing customer experience through technical expertise and robust support solutions for enterprise clients, enhancing their use of leading t...

Unlock your potential in this dynamic role, leveraging 20+ years of systems engineering expertise to drive impactful solutions for the intelligence community while navigating complex legal frameworks...

Shape the future of network solutions by engaging customers to deliver tailored radio access technologies, driving innovation in sales support and pre-sales activities while ensuring alignment with Er...

Manage end-to-end escalations impacting field service operations, leveraging data analytics and Excel skills to identify root causes, implement corrective actions, and enhance stakeholder communicatio...

Optimize critical escalations in service operations by leveraging data analytics to identify root causes and drive effective resolutions across cross-functional teams, ensuring enhanced customer uptim...

Transform cloud infrastructures by leveraging AWS for PLM software solutions. Collaborate with cross-functional teams to enhance performance, security, and scalability across production environments w...

Lead the charge in systems engineering excellence, leveraging 15+ years of experience to innovate and deliver high-quality solutions within a dynamic environment that supports national security initia...

Take ownership of technical services for integrated project delivery, ensuring energy conservation and system optimization. Collaborate with engineers and project managers to meet high standards in co...

Join a team that's dedicated to optimizing energy management and system performance. As a key contributor in technical services, you'll provide expertise throughout project delivery, ensuring successf...

Advance your career with hands-on expertise, leading energy conservation projects and optimizing systems through collaboration. Influence project outcomes while mentoring staff and ensuring excellence...

Optimize critical business systems by managing on-premises and cloud infrastructure, enhancing reliability through automation, and ensuring resilient operations with a focus on disaster recovery and m...

Join a team that's dedicated to solving complex technical challenges while supporting real-world applications across various industries. Collaborate with professionals in a dynamic environment that fo...

Design AWS infrastructure for PLM software implementations, ensuring security and performance. Collaborate with teams, automate processes, and manage application upgrades while supporting DoD customer...

Drive impactful pre-sales efforts by leading technical demos, engaging with clients, and delivering tailored solutions in cybersecurity and data protection to elevate sales success and customer satisf...

Lead the sales engineering process, providing technical knowledge and support to sales teams and customers. Collaborate to develop effective solutions, enhance product offerings, and ensure customer s...

Transform client engagements by designing innovative solutions using ServiceNow and Freshworks. Drive business development through technical expertise, ensuring alignment with client goals while enhan...

Transform daily operations by providing essential IT support, ensuring optimal functionality of devices and systems, and enhancing user training experience. Engage with multiple projects to align IT r...

Unlock potential by providing advanced Tier 2 technical support across diverse clinical and business technology. Collaborate with teams to diagnose issues, enhance user access, and streamline operatio...

Champion technical excellence by resolving complex application issues, mentoring support tiers, and advocating for long-term fixes to ensure product stability and efficiency...

Unlock potential by leading RF signals analysis and systems engineering in a dynamic operational environment, driving innovation in telecommunications and microwave engineering to support critical mis...

Unlock potential by delivering exceptional technical support for clients, troubleshooting complex issues, and ensuring timely resolutions. Collaborate with teams to enhance platform performance and dr...