Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$80K - $110K *

Drive technical support leadership by overseeing incident management and customer communication during PT business hours. Act as the senior decision-maker, managing cross-team coordination and ensurin...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Empower customers by owning technical issues end-to-end while driving automation solutions to enhance operations. Collaborate with engineering to streamline support processes, ensuring efficient resol...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Join a team that's dedicated to developing innovative internal applications using Python and SQL, enhancing system performance, and enabling continuous integration. Collaborate to build scalable solut...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$130K *

Join as an Application Support Engineer to ensure platform reliability, scalability, and operational excellence through incident response, monitoring, and automation while collaborating with global te...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Provide exceptional software support and development expertise, empowering customers across diverse markets to succeed with our embedded solutions and platforms through effective coding and troublesho...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Champion day-to-day production health and customer issue resolution, driving proactive monitoring and effective communication with clinical teams to ensure optimal platform performance across diverse...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $90K *

Transform technical challenges into solutions by providing expert software support to users, ensuring optimal performance of enterprise applications, and fostering strong relationships through effecti...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Advance the success of enterprise clients by owning their AI support journey, troubleshooting complex issues, and providing clear communication. Collaborate with product, engineering, and customer tea...

Toronto, ONIn-Person

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Engage with the End User Services Team to design innovative solutions, integrating emerging technologies and ensuring system compliance to support customer needs and mission objectives effectively...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Transform customer experiences by delivering proactive technical support. Collaborate with cross-functional teams to analyze complex issues and drive innovative solutions, ensuring data security and e...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Lead a dynamic team of Application Support Engineers, oversee operations, and enhance service quality through effective management and collaboration to resolve technical issues for customers efficient...

Reposted yesterday

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Join the front line of technical support, troubleshoot complex issues, and partner with engineering teams to enhance customer satisfaction and ensure smooth software delivery in a fast-paced, collabor...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $110K *

Strategize complex technical problem-solving to enhance customer experience by resolving issues related to AI-spend and cloud-cost data, utilizing strong diagnostic skills and effective communication...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$81K - $101K *

Lead the charge in providing exceptional technical support for clients while leveraging AI tools to streamline workflows and enhance operational efficiency. Collaborate with cross-functional teams to...

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$81K - $101K *

Accelerate client support by leveraging AI tools while managing technical issues and ensuring efficient resolutions across our operational teams. Play a key role in enhancing customer communication an...

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$81K - $101K *

Innovate client solutions by efficiently managing technical support tasks, leveraging AI tools to enhance workflows, and collaborating with cross-functional teams to ensure optimal customer satisfacti...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$81K - $101K *

Join a team that's revolutionizing technical support using AI to enhance customer satisfaction and operational efficiency. You'll handle complex issues, collaborate with cross-functional teams, and dr...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$65K - $118K *

Grow your skills as a Junior Linux Engineer by partnering with experienced professionals. Monitor system health, troubleshoot incidents, and enhance system reliability while gaining hands-on experienc...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Join a team that's dedicated to advancing tool reliability and warranty management. Collaborate across engineering departments to ensure product excellence while driving continuous improvements in sys...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Unlock potential by leading level 2 technical support for AI companies, diagnosing complex GPU and Kubernetes issues, and building robust support processes to enhance customer experience and resolutio...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Engage as a technical leader in the field, managing AITAN deployments and customer demonstrations. Optimize system performance and provide real-time support to ensure operational excellence for milita...

6 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $110K *

Unlock your potential by leading the resolution of complex production issues. Ensure system stability through cross-team collaboration and technical expertise, driving innovations across platforms and...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $90K *

Advance your career as an IT Support Engineer, delivering critical tech solutions for small to mid-sized businesses. Collaborate with a skilled team to tackle complex issues while assisting clients wi...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Partner with us to drive customer success by addressing their technical challenges. Leverage your expertise in programming, operational environments, and cross-functional collaboration to enhance our...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Join a dynamic team to advocate for customers and solve their complex technical challenges. Collaborate with cross-functional teams and develop internal tools that enhance product performance and scal...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.