At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.
As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.
Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.
Technical Support Engineer- Building Automation Systems
$96K - $192K *
Design sustainable solutions that enhance customer experiences. Collaborate with teams to troubleshoot technical issues and drive best practices in building automation systems, ensuring exceptional se...
Reposted 1 week ago
$70K - $95K *
Lead the charge in delivering exceptional technical support and troubleshooting complex mechanical issues, ensuring client satisfaction while collaborating with the development team to enhance product...
1 week ago
$71K - $95K *
Empower our customers and enhance their experience by troubleshooting complex issues, driving product feedback, and collaborating with cross-functional teams to ensure world-class support in a dynamic...
1 week ago
Technical Support Engineer / Technologist
$70K - $95K *
Join a team that's dedicated to providing exceptional technical support for clients, sales, and operations. You'll oversee job designs, ensure quality service delivery, and lead continuous improvement...
6 days ago
$70K - $95K *
Join us to provide exceptional technical support for complex software issues, driving customer satisfaction while collaborating across teams to enhance product reliability and efficiency in a dynamic...
3 weeks ago
$70K - $95K *
Join a team that's dedicated to delivering exceptional technical support for complex software products. You'll analyze and resolve diverse issues, ensuring customer satisfaction while collaborating ac...
2 weeks ago
$70K - $95K *
Lead the charge in resolving complex technical challenges, providing second and third level support for unified computing and virtualization systems. Elevate customer satisfaction by troubleshooting...
1 week ago
$90K - $120K *
Optimize customer support by providing data-driven solutions to technical issues. Engage in fault prevention and provide Level 2 support, ensuring efficient resolution within established service level...
1 week ago
$101K - $130K *
Manage the end-to-end lifecycle of complex ELD compliance issues, driving resolution and product improvements while collaborating closely with customers, R&D, and support teams to ensure seamless oper...
1 week ago
Technical Support Engineer (Premium Team)
$72K - $104K *
Join a team that's committed to enhancing customer experience by delivering expert-level technical support. Leverage your problem-solving skills in a fast-paced environment while collaborating with cr...
Reposted 3 weeks ago
Technical Support Engineer (Premium Team)
$72K - $104K *
Drive exceptional customer experiences by troubleshooting complex technical issues, collaborating cross-functionally, and advocating for customer needs in a fast-paced, SLA-driven environment, while e...
Reposted 3 weeks ago
$70K - $95K *
Unlock potential by providing expert technical support for complex product issues and driving customer satisfaction through effective solutions in a dynamic, collaborative environment...
1 week ago
$80K - $110K *
Solve complex technical issues as part of a dynamic team, ensuring optimal system performance for enterprise applications. Collaborate with engineers to deliver exceptional service for top retailers i...
4 days ago
$80K - $110K *
Collaborate with engineering and cross-functional teams to ensure optimal system performance and client satisfaction, while swiftly resolving technical issues in a dynamic eCommerce environment...
5 days ago
Technical Support Engineer, Thermal & HVAC
$110K - $135K *
Drive customer success by delivering expert technical support for advanced DCBBS solutions. Engage in onsite and remote troubleshooting, deployment assistance, and post-sale engineering, ensuring smoo...
2 weeks ago
Technical Support Engineer, Thermal & HVAC
$110K - $135K *
Transform customer experiences by delivering expert technical support for innovative DCBBS solutions and rack-scale systems. Leverage your technical skills and communication prowess to ensure high sat...
2 weeks ago
Technical Support Engineer, Thermal & HVAC
$110K - $135K *
Empower customers by providing expert technical support for DCBBS and thermal solutions, ensuring successful deployments, effective troubleshooting, and responsive service to drive satisfaction within...
2 weeks ago
$110K - $120K *
Accelerate progress at the forefront of technical support by owning complex escalations and innovating AI-driven solutions, ensuring efficient resolutions and enhancing our support team's capabilities...
6 days ago
Senior Technical Support Engineer (Spanish speaker)
$90K - $120K *
Transform customer support experiences as a Senior Technical Support Engineer. Take ownership of complex issues, mentor emerging talent, and partner with teams to drive operational improvements, ensur...
Reposted 1 week ago
$68K - $147K *
Join our team as a Technical Support Engineer, enhancing customer satisfaction through expert troubleshooting, problem-solving, and technical assistance for our North American market. Collaborate acro...
6 days ago
$68K - $147K *
Join a team that's dedicated to solving technical challenges for customers across North America. Provide advanced troubleshooting and support, ensuring exceptional service while collaborating with eng...
6 days ago
$75K - $90K *
Join a team that's dedicated to advancing aircraft technology through innovative support solutions, crucial for enhancing performance and compliance while collaborating across departments to drive imp...
Reposted 1 week ago
$70K - $95K *
Unlock your potential as a Production Support Engineer, ensuring a seamless patient experience on our voice AI platform. Triage issues, collaborate with engineers, and enhance system reliability in a...
2 weeks ago
$81K - $98K *
The Technical Support Engineer at Intercom is responsible for providing exceptional customer support by helping clients integrate Intercom into their products and troubleshooting technical issues. Thi...
Reposted 1 week ago
$90K - $115K *
Transform your career by collaborating with cross-functional teams to resolve technical issues while optimizing cloud performance and enhancing user experiences...
1 week ago
What does a Software Support Engineer do?
A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.
What are the qualifications for a Software Support Engineer job?
A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.
How much can I make as a Software Support Engineer?
The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.