Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$110K - $130K *

Elevate the developer experience by managing support operations, collaborating across teams, and leveraging data-driven insights to enhance service quality and efficiency in a dynamic environment...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $143K *

Join a team that's redefining user support in enterprise environments. Lead technical initiatives, resolve complex issues, and collaborate with stakeholders to enhance end-user computing solutions acr...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$99K - $163K *

Innovate customer success by providing expert technical support, collaborating with cross-functional teams, and enhancing product experiences. Join us to solve complex challenges and drive impactful s...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$116K - $171K *

Elevate customer success by partnering with developers to implement solutions, troubleshoot technical issues, and enhance product features. Your insights will drive improvements across teams, ensuring...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$99K - $160K *

Join a team that's dedicated to enhancing system reliability and efficiency. You'll design, automate, and troubleshoot systems, ensuring operational excellence while collaborating with peers to improv...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Drive developer success by bridging engineering and user support. Collaborate with developers to troubleshoot, enhance product features, and ensure optimal use of our innovative infrastructure solutio...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $100K *

Champion customer success by diagnosing and resolving complex technical issues, enhancing support efficiency through internal tools, and collaborating with teams to deliver exceptional service and dri...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$92K - $115K *

Collaborate with cross-functional teams to resolve technical issues, reproduce defects, and ensure seamless product support. Drive improvements in customer experience by validating integrations and ma...

Yesterday

  •   Less than 5 years exp.  •   Transportation

$110K - $140K *

Drive system reliability and user satisfaction by supporting complex applications, diagnosing issues, and collaborating across teams to enhance processes and improve technical systems in a dynamic inv...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $122K *

Join a team that's dedicated to delivering exceptional customer experiences by resolving complex technical challenges and guiding the adoption of Salesforce technology to maximize business value...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $122K *

Unlock potential by leading customer technical experiences, resolving complex issues, and guiding Salesforce adoption. Collaborate with cross-functional teams to enhance customer satisfaction and maxi...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $122K *

Engage with customers to resolve complex technical issues, guide Salesforce adoption, and enhance user experience. This role combines troubleshooting, proactive support, and best practices to maximize...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Take ownership of the Atlassian suite, ensuring optimal performance and security. Administer Jira Software, JSM, and Confluence, while supporting users and collaborating with teams to tailor configura...

4 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$162K - $220K *

Join a team that's driving innovation in Premium Support for startups. You'll strategize and execute go-to-market initiatives, engage with key stakeholders, and enhance support offerings to accelerate...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $122K *

Innovate customer experiences by providing expert technical support, solving complex issues, and guiding clients through Salesforce technology adoption to maximize business value and drive organizatio...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $122K *

Engineer exceptional customer outcomes by providing expert technical support and guidance, resolving complex issues, and fostering strong relationships through proactive communication and collaboratio...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $122K *

Advance customer success by delivering expert technical support and guidance, ensuring seamless adoption of Salesforce technology while resolving complex issues efficiently in a dynamic global environ...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $122K *

Accelerate progress at a leading technology company by providing expert technical support and guidance. Manage customer relationships, troubleshoot complex issues, and enhance Salesforce adoption to m...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $108K *

Drive customer success by providing technical support for our delivery and Compute platforms. Collaborate with engineering teams to troubleshoot issues, guide users through our Control Panel, and enha...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $108K *

Join a team that's dedicated to delivering exceptional technical support, helping customers navigate our Edge Cloud Platform. This entry-level role offers growth opportunities while troubleshooting an...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $108K *

Lead the charge in delivering exceptional technical support for customers, focusing on edge troubleshooting and configuration. Collaborate with engineering teams to resolve inquiries and enhance custo...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $108K *

Unlock potential by joining a dynamic team that provides essential technical support, troubleshooting, and customer advocacy for our cutting-edge cloud platform, while fostering your career growth in...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $108K *

Join a dynamic team as you solve technical challenges for customers using cutting-edge delivery and Compute platforms. Collaborate with engineers to enhance customer success through effective support...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$133K - $181K *

Lead and manage deployment phases for multiple programs, collaborating with vendors and customers. Drive testing efforts to enhance productivity and quality while diversifying the vendor portfolio for...

4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$226K - $338K *

Join a dynamic team at the forefront of AI-powered customer experience, driving transformative solutions and measurable results. Collaborate cross-functionally to architect innovative strategies that...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.