Support Escalation Engineer Jobs in Mc Lean, VA

Champion advanced endpoint solutions as a Tier III engineer, diagnosing complex incidents and overseeing permanent fixes across multiple classified environments. Collaborate with vendors, lead problem...

Optimize customer deployments by transforming validated AI solutions into effective workflows. Collaborate with clients to ensure technical acceptance and implement seamless integrations while maintai...

Elevate your career by leading technical discovery and solution design for agentic AI implementations. Collaborate with engineering teams to assess requirements, build demonstrations, and ensure succe...

Unlock potential by leading technical discovery and solution design for agentic AI implementations. Collaborate with customers to assess needs, document requirements, and ensure successful handoffs to...

Champion seamless coordination between external Knowledge Center and internal resolver groups, while tracking escalations to ensure timely resolutions. Analyze complex incidents, reduce future escalat...

Unlock potential by coordinating escalations between external users and internal resolver groups, ensuring effective communication and comprehensive analysis to drive successful ticket resolution and...

Advance systems engineering initiatives by supporting PMO with critical documentation, data gathering, and analysis. Collaborate on requirements verification and lifecycle planning to enhance project...

Lead critical technical escalations and serve as the trusted advisor for complex enterprise communications issues, mentoring engineers and strengthening governance in a mission-critical environment...

Transform your career by developing complex software applications in a dynamic federal environment. Collaborate with teams to design, code, and maintain systems while ensuring compliance with technica...

Transform media processing workflows by providing expert application support, troubleshooting complex issues, and ensuring seamless operations across Windows and Linux environments while collaborating...

Lead the charge in optimizing enterprise-level systems and networks, ensuring stability and performance across multiple locations while enhancing user experience through effective training and automat...

Join a team that's at the forefront of cyber defense, performing critical triage and analysis of cyber threats. Collaborate with government and private partners to enhance national security through ac...

Join a team that's driving innovation in systems engineering and cybersecurity. Lead complex technical programs, manage Agile processes, and collaborate with diverse teams to enhance defense initiativ...

Drive change across teams by leading Technical Excellence and Escalations, ensuring swift product supportability and risk management. Collaborate with senior engineers to influence product development...

Transform IT infrastructure services by ensuring operational excellence, risk management, and compliance with SLAs. Leverage your expertise to enhance system performance and continuity, driving innova...

Optimize IT infrastructure services by managing operations, evaluating metrics, and ensuring compliance with SLAs. Lead risk assessments and maintain system performance while supporting disaster recov...

Advance your career by supporting cloud operations in a dynamic team. You'll manage requests, coordinate changes, and document processes, ensuring smooth communication and operational efficiency in a...

Join a team that's dedicated to developing and maintaining complex software applications in a federal environment, ensuring operational excellence and innovative solutions across various systems and n...

Shape the future of systems engineering by leading complex projects, collaborating with teams, and leveraging your expertise in Test Engineering and SIGINT to drive innovation and excellence in milita...

Lead the charge in cybersecurity initiatives, ensuring robust systems engineering and risk management strategies while collaborating with federal agencies to enhance security protocols and technologie...

Shape the future of cybersecurity by leading systems engineering efforts in developing, integrating, and testing secure enterprise infrastructure and products, while ensuring compliance with industry...

Unlock potential by leading cybersecurity initiatives, developing threat detection strategies, and ensuring compliance with federal policies. Collaborate with teams to enhance system integrity and sec...

Unlock your potential as a Solutions Engineer, guiding sales teams with expert network security advice, conducting training sessions, and supporting customer needs while driving professional services...

Join a team that's dedicated to providing exceptional post-sales technical support for federal clients. You'll troubleshoot complex systems, collaborate with engineering teams, and ensure seamless ope...

Join a team that's dedicated to empowering DoD customers with strategic cloud solutions. As a key advisor, you'll build relationships, guide architecture, and ensure mission readiness through proactiv...