Support Escalation Engineer Jobs

The Support Escalation Manager is responsible for managing escalated customer and partner issues, ensuring timely resolution of critical incidents to maintain customer satisfaction. This role involves...

The Senior Support Escalation Manager will act as the primary contact for managing escalated customer and partner issues, ensuring effective resolution and enhancing customer trust. This role involves...

The Senior Support Escalation Manager will act as the primary contact for managing escalated customer and partner issues, focusing on improving customer experiences and resolution times. This role inv...

The Escalation Engineer at Netskope will serve as the primary point of contact for top-class IT administrators, managing escalated support issues and critical incident responses. This role involves co...

The Technical Support Engineer - Escalation TAC at Juniper Networks is responsible for providing 24x7 deep technical troubleshooting for escalated issues related to Juniper's products. This role invol...

The Technical Support Engineer - Escalation TAC at Juniper Networks is responsible for providing 24x7 deep technical troubleshooting for escalated issues related to Juniper's products. This role invol...

The Technical Support Engineer - Escalation TAC at Juniper Networks is responsible for providing 24x7 deep technical troubleshooting for escalated issues related to Juniper's products. This role invol...

The Senior Account Escalation Manager at ServiceNow is responsible for managing customer accounts that require enhanced interaction and personalized service during escalations. This role involves deve...

The Account Escalation Manager at ServiceNow is responsible for managing customer accounts that require enhanced interaction and personalized service during escalations. This role involves establishin...

The Manager of Account Escalation Engineering will lead the US AEE team, overseeing technical support for complex customer escalations and ensuring timely resolution of issues. This role requires a bl...

The Manager of Account Escalation Engineering will lead the US AEE team, overseeing technical support for complex customer escalations and ensuring timely resolution of issues. This role requires a bl...

The Escalation Engineer serves as the highest tier for support issue escalations, resolving complex technical issues that exceed the expertise of lower-tier support staff. This role involves direct in...

The Senior Account Escalation Manager at ServiceNow is responsible for managing customer accounts that require enhanced interaction and personalized service during escalations. This role involves esta...

The Senior Account Escalation Manager at ServiceNow is responsible for managing customer accounts that require enhanced interaction and personalized service during escalations. This role involves esta...

The Customer Engineer Escalation position is responsible for coordinating account support activities for AAI-based accounts, ensuring customer satisfaction through collaboration with sales, applicatio...

The SME Bug Triage Escalation Support role involves serving as the primary point of contact for triage and test teams, focusing on evaluating and escalating reported issues. The position requires a pr...

The Senior Escalations Engineer-Mobility will provide 24x7 support for high severity customer escalations related to packet core products across multiple generations of wireless technologies. This rol...

The Escalation Support Engineer at Draeger is responsible for providing technical support and troubleshooting for Patient Monitoring products. This role involves analyzing system anomalies, developing...

The Executive Support Engineer at Meta provides exceptional technical and operational support to the executive population, including C-suite and board members. This role involves managing crisis escal...

The Escalation Engineer at Axonius will serve as a critical point of contact for urgent customer issues, providing rapid response and troubleshooting for performance problems in a large-scale software...

This role involves working closely with clients to deploy, configure, and optimize Cynet’s security solutions while ensuring a seamless customer experience...

The Technical Support Engineer will empower customers to leverage Azure AI technologies by providing expert support for Azure Machine Learning, Azure OpenAI, and Cognitive Services. This role involves...

The Technical Support Engineer will own, troubleshoot, and solve customer technical issues, ensuring a seamless support experience. This role involves collaborating with cross-team resources to resolv...

The Technical Support Engineer will own, troubleshoot, and solve customer technical issues, ensuring a seamless support experience. This role involves collaborating with cross-functional teams and pro...

The Technical Support Engineer will empower customers to leverage Azure AI technologies by providing expert guidance and resolving complex technical issues related to Azure Machine Learning, Azure Ope...