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50,184

Support Escalation Engineer Jobs

Salary Range

$90K

$225K

Average Salary: $116,778
Support Escalation Engineer

Recommend new and existing solutions which involve enhancing application/systems functionality, features and defect repair. Communicate with the Engineering team on potential defects...

Posted Yesterday

  •   5 - 7 years exp.  •  Information Technology

Escalation Support Engineer

Supporting/Troubleshooting Uplink alarm application solution, this includes receipt of alarm signals over cellular network and delivery to central stations over IP/Dialer path in various protocols inc...

Posted 1w ago

  •   Less than 5 years exp.  •  Telecommunications & Hardware

Escalation Engineer

Develop, maintain and teach troubleshooting skills on all Check Point products and technical knowledge in industry standard based technologies.

Posted Today

  •   Information Technology

DevOps Support Escalation Engineer – Tier III
$100K — $150K

Work closely with the rest of the Escalation Team members to meet SLA and customer requirements. Provide team mentoring and product leadership.

Posted Yesterday

  •   5 - 7 years exp.  •  Information Technology

Product Support Engineer, Escalations

Investigate and resolve escalated customer issues through meticulous troubleshooting, reproduction, and identify creative workarounds to unblock customers...

Posted 2w ago

  •   Less than 5 years exp.  •  Technical Services

Support Escalation Engineer – Tier III (Evergreen Requisition)
$80K — $100K
Thycotic SoftwareRemote and 1 other location

Work closely with Team Lead to meet SLA and customer requirements. Creation of technical documents and articles for team and customer use.

Posted Yesterday

  •   Less than 5 years exp.  •  Information Technology

Engineering Escalations Manager
$150K — $200K

Provide leadership and manage daily operations for the engineering escalations team. Work with support, product management and other engineering teams to help align the teams in meeting their delivera...

Posted 2w ago

  •   5 - 7 years exp.  •  Media

Support Escalation Engineer - Identity & Security
$80K — $100K
MicrosoftFargo, ND 58102 (CASS County) and 3 other locations

As a Support Escalation Engineer in the CSS MW Exchange business which includes the following technologies: Office 365, Exchange, Security & Compliance and Authentication, you will be accountable for...

Posted 3w ago

  •   Less than 5 years exp.  •  Enterprise Technology

Database Escalation Engineer

Create and implement patches, fixes, and diagnostic tools. Take ownership of escalations and drive towards resolution.

Posted 1w ago

  •   5 - 7 years exp.  •  Information Technology

Security Escalation Engineer
$100K — $150K

Identify and fix problems in released products through troubleshooting and code analysis. Work with peers investigate and drive critical issues to resolution...

Posted 1w ago

  •   5 - 7 years exp.  •  Telecommunications & Hardware

Senior Escalation Engineer

We’re looking for a builder who doesn’t hesitate to challenge traditional thinking and pursues new territory with an entrepreneurial spirit, drive and sense of ownership...

Posted 1w ago

  •   5 - 7 years exp.  •  Enterprise Technology

Support Escalation Engineer - Azure Rapid Response Networking

Respond to and resolve critical customer issues by performing depth analysis work and engaging with the Engineering Group effectively; ability to build business relationships with key customer contact...

Posted 1w ago

  •   5 - 7 years exp.  •  Enterprise Technology

Escalation Engineer- Cloud
$80K — $100K
CommScopeRemote

Experience working with a big data stack – message bus, ETL pipeline, distributed databases. Experience working with data-driven products.

Posted 1w ago

  •   Telecommunications & Hardware

Support Escalation Engineer - Azure Rapid Response WebApps

As a Support Escalation Engineer, you will have the opportunity to leverage tools and troubleshooting skills to solve technically complex problems while working with our most strategic enterprise cust...

Posted 2w ago

  •   5 - 7 years exp.  •  Enterprise Technology

Business Excellence Specialist, Global Escalation Support

Develop, coordinate and conduct skills training courses for Cell Culture PMO staff, this may include technical training and cross functional (Operations/Commercial) training on PMO process...

Posted 2w ago

  •   5 - 7 years exp.  •  Healthcare

Support Escalation Engineer - Azure Rapid Response AKS

Ability to build business relationships with key customer contacts and Technical Account Managers and enhance the trust. Ability to quickly identify customer issues to specific Azure Services or Azure...

Posted 2w ago

  •   5 - 7 years exp.  •  Enterprise Technology

Principal Systems Escalation Engineer
$80K — $100K

Work closely with the development team and with lower support tiers on resolving customer issues, root cause analysis, and product feedback.

Posted 2w ago

  •   5 - 7 years exp.  •  Technical Services

Escalation Engineer
$100K — $150K
UiPathRemote

Performs routine RCAs to identify patterns and approaches towards self service / automation / improvement of support processes and upskilling.

Posted 3w ago

  •   5 - 7 years exp.  •  Information Technology

Escalation Engineer - Azure Data

Continuous engagement with CSS (Product support engineering team) to triage high severity cases, provide them directions/solutions to meet first day resolution (FDR...

Posted 2w ago

  •   Less than 5 years exp.  •  Enterprise Technology

Technical Support Engineer

Replicate and log reported bugs in bug tracking system. Escalate cases to Escalation or R&D Engineers when required. Collaborate with Senior or Principle Support Engineers on complex cases when approp...

Posted 2d ago

  •   Less than 5 years exp.  •  Enterprise Technology

API Support Engineer

Deliver exceptional API technical support to API customers and escalation API support for internal teams.

Posted Yesterday

  •   Less than 5 years exp.  •  Information Technology

Support Engineer

You’re familiar with object oriented and functional languages, like Ruby and Elixir and want to develop those skills further. You have excellent written and verbal communication skills, love collabora...

Posted 3d ago

  •   Enterprise Technology

Support Engineer

Manage incoming support requests on our ticketing platform for the most downloaded, trending, and upcoming apps in the iOS and Android Play Store.

Posted 2d ago

  •   Less than 5 years exp.  •  Information Technology

Principal AI Support Engineer

Work with back-end engineering teams to mitigate and resolve escalated cases as well as ensure the customer voice is heard.

Posted 2d ago

  •   Information Technology

Support Engineer

Manage incoming support requests on our ticketing platform for the most downloaded, trending, and upcoming apps in the iOS and Android Play Store.

Posted 2d ago

  •   Less than 5 years exp.  •  Information Technology