Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$75K - $110K *
Unlock the potential of your desktop support skills as you become the primary expert in Microsoft Windows administration, providing essential technical support and ensuring seamless operations for our...
Reposted 3 weeks ago
Desktop Engineer or system Analyst :: Intune/SCCM/Autopilot
$80K - $95K *
Oversee complex technical troubleshooting for enterprise customers, addressing escalated issues with HP commercial notebooks and desktops. Collaborate with engineering teams to ensure effective resolu...
2 weeks ago
$78K - $96K *
Support and enhance user experience by managing computer systems, ensuring optimal performance, and providing top-tier service in a collaborative environment. Engage with diverse technologies and cont...
Yesterday
$72K - $99K *
Collaborate with a diverse team to provide IT support, ensuring seamless operation of PCs, printers, and servers. Engage in troubleshooting, user onboarding, and system maintenance to enhance user exp...
1 week ago
$73K - $95K *
Support a global team by providing exceptional technical assistance for hardware, software, and AV needs. Collaborate across IT functions to enhance service delivery and ensure seamless technology ope...
Today
$91K - $141K *
Join a team that's dedicated to resolving complex Tier II IT issues for a large enterprise. You'll analyze, troubleshoot, and implement solutions for end-user computing challenges while ensuring compl...
1 week ago
$80K - $95K *
Join a team that's dedicated to engineering and supporting cutting-edge end-user computing technologies in a dynamic financial services environment, ensuring seamless operations and exceptional user e...
2 weeks ago
$90K - $99K *
Deliver exceptional production support by ensuring system stability, availability, and performance. Drive automation and continuous improvement initiatives while collaborating with cross-functional te...
5 days ago
Desktop Onsite Technical Support
$84K - $105K *
Transform the employee experience by delivering exceptional onsite IT support, resolving technical issues, and ensuring seamless operations in a dynamic financial services environment. Engage with sta...
1 week ago
$80K - $95K *
Shape the future of AI Server Technical Support by designing and deploying intelligent automations that enhance service delivery and streamline processes for global customers, collaborating with cross...
Yesterday
Field Engineering, Workplace Deployment SME
$110K - $130K *
Unlock your potential as a Field Engineering Subject Matter Expert, driving the delivery of complex workplace technology programs. Collaborate across teams to enhance standards, improve delivery metho...
2 weeks ago
$68K - $127K *
Redefine technology support by delivering advanced on-site solutions, collaborating with teams to enhance operational efficiency, and driving improvements in a complex industrial environment...
1 week ago
$88K - $105K *
Join a dynamic team to engineer and optimize macOS desktop environments, ensuring reliable performance and user satisfaction. Collaborate with IT operations to enhance system functionality and support...
1 week ago
$70K - $131K *
Unlock potential by providing essential IT support for Windows systems and Microsoft 365 applications. Collaborate with a dynamic team to enhance user experience, troubleshoot issues, and maintain net...
5 days ago
$70K - $110K *
Join a team that's dedicated to providing hands-on IT support, managing day-to-day operations, and enhancing cybersecurity measures in a fast-paced aerospace environment. Collaborate closely with coll...
3 weeks ago
Senior Engineer - End User Support (Enterprise End-User Services)
$80K - $95K *
Join a team that's dedicated to delivering exceptional IT support and service enhancements. Leverage your expertise in end-user computing to troubleshoot, resolve issues, and optimize IT service deliv...
1 week ago
$78K - $135K *
Support the IT Corporate Device Support Team in optimizing and managing end user devices, including desktops and mobile environments. Focus on image creation, OS configurations, patching, and user sof...
Reposted today
Desktop Engineer - SCCM & Endpoint Systems
$97K - $161K *
Lead the charge in enhancing endpoint management by leveraging your expertise in Microsoft Configuration Manager and Windows systems. Collaborate with teams to support ATM/TCR imaging initiatives, dri...
5 days ago
$121K - $124K *
Lead a dedicated IT team to enhance desktop support for education and clinical environments. Oversee technical infrastructure, manage resources, and ensure timely resolution of issues while fostering...
1 week ago
$80K - $95K *
Partner with us to elevate end-user support through advanced troubleshooting and asset management in a dynamic IT environment. Leverage your expertise in mass imaging and deployment while ensuring com...
4 weeks ago
$95K - $115K *
Transform the Windows desktop experience by engineering, deploying, and automating solutions for a global enterprise. Collaborate with cross-functional teams to ensure a secure, efficient, and user-fr...
Yesterday
$73K - $91K *
Drive exceptional technical support for attorneys and staff, ensuring seamless technology use. Collaborate on hardware, software, and AV systems while promoting best practices and delivering outstandi...
1 week ago
Helpdesk Desktop Support Analyst
$80K - $90K *
Join a dynamic Shared Services Technology team to deliver top-notch user support, enhancing the desktop infrastructure for a leading financial services firm while collaborating with diverse teams acro...
Reposted 4 days ago
$78K - $132K *
Join a dynamic team providing Tier 1 technical support for end-user computing and enterprise systems. Collaborate with users and IT teams to resolve issues, enhance technology, and ensure seamless ope...
1 week ago
Desktop Engineer – SCCM & Endpoint Systems
$97K - $161K *
Elevate your career as a Desktop Engineer, focusing on SCCM and Windows endpoint management. Collaborate with teams to enhance ATM/TCR imaging solutions while driving operational efficiency and innova...
4 days ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.