Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$100K - $120K *

Transform operational excellence by ensuring QA/UAT environments are fully functional. Leverage your expertise in monitoring, scripting, and health checks to enhance application performance and suppor...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Empower critical business applications by managing and supporting cloud technologies. Collaborate with teams to troubleshoot issues, automate tasks, and enhance operational efficiency in a dynamic IT...

Toronto, ONIn-Person

Today

  •   5 - 7 years exp.  •   Information Technology

$85K - $95K *

Drive exceptional client support by managing complex technical issues and escalations. Collaborate with engineering teams to enhance service delivery, mentor junior staff, and leverage AI tools for ef...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Champion system performance by diagnosing and resolving issues in a fleet of robotic fulfillment systems while collaborating with operations and engineering teams to optimize throughput and efficiency...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $140K *

Drive system reliability and user satisfaction by supporting complex applications, diagnosing issues, and collaborating across teams to enhance processes and improve technical systems in a dynamic inv...

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Lead the transformation of our cloud-based application support by driving incident resolution, enhancing system reliability, and mentoring team members. Shape operational excellence through automation...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Champion exceptional customer support by resolving complex technical issues and collaborating with engineering and installers to drive solutions, ultimately enhancing user experience and operational e...

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $92K *

Drive end-user support by providing onsite and remote assistance for hardware, software, and connectivity issues. Manage incident resolution and coordinate field services to ensure seamless IT operati...

Kelowna, BCIn-Person

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $92K *

Join a dynamic team to provide exceptional end-user support and manage IT incidents. Elevate user experience through effective troubleshooting and onsite assistance, ensuring seamless operations acros...

Victoria, BCIn-Person

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$72K - $99K *

Collaborate with a diverse team to provide IT support, ensuring seamless operation of PCs, printers, and servers. Engage in troubleshooting, user onboarding, and system maintenance to enhance user exp...

Today

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in delivering outstanding technical support and case management for complex escalated issues, ensuring customer success and trust while collaborating with teams to provide timely, high...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $145K *

Grow your career with an exciting role as an IT Support Engineer, where you will enhance technology operations, drive AI automation, and support a hybrid work environment, ensuring effective IT delive...

3 weeks ago

  •   Less than 5 years exp.  •   Media

$100K - $175K *

Partner with us to ensure the stability and performance of critical post-trade technology applications, managing production environments and collaborating with stakeholders to enhance operational effi...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Shape your career by supporting and maintaining complex broadcast systems for live media production. Collaborate with diverse teams to troubleshoot and enhance critical technologies in a fast-paced en...

Today

  •   Less than 5 years exp.  •   Media

$107K - $195K *

Transform media processing workflows by providing expert application support, troubleshooting complex issues, and ensuring seamless operations across Windows and Linux environments while collaborating...

4 days ago

  •   8 - 10 years exp.  •   Technical Services

$100K - $120K *

Support our anti-money laundering platform by resolving technical issues, managing databases, and collaborating with stakeholders. Leverage your SQL and cloud computing skills to enhance operations an...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Join our Technical Support Team to enhance customer experience by troubleshooting technical issues, providing feedback, and collaborating across departments to ensure seamless product functionality an...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Join a team that's dedicated to delivering exceptional IT support and service enhancements. Leverage your expertise in end-user computing to troubleshoot, resolve issues, and optimize IT service deliv...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $175K *

Empower our Support team by analyzing metrics, enhancing AI tools, and driving operational excellence. Collaborate with cross-functional teams to optimize processes and improve customer experience thr...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Drive customer success by bridging operations and engineering in a hands-on role. Troubleshoot complex issues, support integrations, and prototype new capabilities for connected automation systems, en...

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$85K - $100K *

Optimize customer support by providing data-driven solutions to technical issues. Engage in fault prevention and provide Level 2 support, ensuring efficient resolution within established service level...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$79K - $106K *

Join a dynamic team as a Technical Support Engineer, bridging support and engineering. Tackle complex issues, enhance customer satisfaction, and drive improvements in application performance while uti...

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$90K - $95K *

Transform customer success through technical expertise as you support mobile SDK applications, analyze software issues, and provide strategic insights to enhance the adoption of location services thro...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$140K - $160K *

Lead cross-functional teams to drive technology initiatives, ensuring operational stability and project delivery. Collaborate with stakeholders to align technology solutions with business goals while...

3 days ago

  •   8 - 10 years exp.  •   Staffing

$110K - $130K *

Accelerate project success by enhancing system evaluations with automation, ensuring optimal application performance through proactive monitoring and support. Collaborate across teams in a dynamic env...

Reposted 4 days ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.