IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$110K - $145K *

Grow your career with an exciting role as an IT Support Engineer, where you will enhance technology operations, drive AI automation, and support a hybrid work environment, ensuring effective IT delive...

4 weeks ago

  •   Less than 5 years exp.  •   Media

$70K - $131K *

Unlock potential by providing essential IT support for Windows systems and Microsoft 365 applications. Collaborate with a dynamic team to enhance user experience, troubleshoot issues, and maintain net...

Today

  •   Less than 5 years exp.  •   Media

$95K - $110K *

Unlock your potential as a key IT Support Engineer, blending hands-on support with engineering tasks. Drive automation, manage access, and enhance security while ensuring seamless IT operations in a d...

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$72K - $99K *

Collaborate with a diverse team to provide IT support, ensuring seamless operation of PCs, printers, and servers. Engage in troubleshooting, user onboarding, and system maintenance to enhance user exp...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Empower manufacturing operations by providing on-site IT support, ensuring optimal performance of technology and systems in a GMP environment. Collaborate with teams to troubleshoot issues and maintai...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Oversee frontline IT support to enhance employee experience and service quality. Manage high-volume queries while ensuring effective issue resolution and operational discipline. Collaborate closely wi...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Join a team that drives innovative cloud solutions and IT support. You'll enhance end-user experiences while ensuring robust security and seamless infrastructure management in both AWS and Azure envir...

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Unlock potential by joining a dynamic team as an IT Systems & Support Engineer, where you'll provide expert desktop support, manage cloud infrastructures, and ensure network security, all while collab...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K *

Lead the charge in enhancing IT operations by streamlining onboarding and offboarding processes, managing support tickets, and promoting best practices. Collaborate with teams while providing exceptio...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $110K *

Join a team that's dedicated to providing hands-on IT support, managing day-to-day operations, and enhancing cybersecurity measures in a fast-paced aerospace environment. Collaborate closely with coll...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $115K *

Advance your career by providing essential IT support for manufacturing operations, ensuring seamless functionality of hardware, software, and network systems while collaborating with corporate IT to...

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $99K *

Deliver exceptional production support by ensuring system stability, availability, and performance. Drive automation and continuous improvement initiatives while collaborating with cross-functional te...

Toronto, ONIn-Person

Today

  •   8 - 10 years exp.  •   Information Technology

$77K - $100K *

Transform IT support by delivering exceptional desktop and end-user assistance, ensuring seamless technology for executives and events. Collaborate with senior staff to troubleshoot issues and enhance...

3 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Empower a dynamic workplace by managing IT support, AV systems, and network performance. Take ownership of technology solutions, enhance user experience, and drive efficiency in a fast-paced corporate...

Reposted today

  •   Less than 5 years exp.  •   Staffing

$75K - $110K *

Unlock the potential of your desktop support skills as you become the primary expert in Microsoft Windows administration, providing essential technical support and ensuring seamless operations for our...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Elevate user experience by providing second-level IT support, assisting with videoconferencing, and participating in technology deployment projects. Collaborate with teams to ensure seamless operation...

3 days ago

  •   5 - 7 years exp.  •   Staffing

$95K - $115K *

Lead the charge in optimizing our global IT systems, ensuring seamless tech support, automating processes, and enhancing employee experiences for a highly distributed workforce using innovative SaaS a...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $125K *

Innovate IT support solutions by providing hands-on desktop assistance, analyzing ticket trends, and enhancing Microsoft 365 administration. Drive AI tool adoption and streamline onboarding processes...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$77K - $89K *

Transform educational IT support by providing expert assistance in computer systems administration and troubleshooting. Collaborate with a dynamic team to enhance user experience and ensure seamless o...

Whitehorse, YTIn-Person

Yesterday

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$70K - $100K *

Optimize IT operations by managing endpoint support and user experience. Collaborate with global teams to enhance security, streamline processes, and ensure seamless technology access for users across...

1 week ago

  •   Less than 5 years exp.  •   Media

$80K - $92K *

Drive end-user support by providing onsite and remote assistance for hardware, software, and connectivity issues. Manage incident resolution and coordinate field services to ensure seamless IT operati...

Kelowna, BCIn-Person

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $92K *

Join a dynamic team to provide exceptional end-user support and manage IT incidents. Elevate user experience through effective troubleshooting and onsite assistance, ensuring seamless operations acros...

Victoria, BCIn-Person

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Join a team that's dedicated to delivering exceptional IT support and service enhancements. Leverage your expertise in end-user computing to troubleshoot, resolve issues, and optimize IT service deliv...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $110K *

Lead the charge in providing advanced remote technical support for complex security systems. Serve as a senior technical authority, mentoring junior engineers and resolving critical issues across ente...

RemoteRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Optimize your career by solving complex technical challenges in a hands-on role. Collaborate closely with clients and teams, implementing IT solutions and ensuring optimal performance in a dynamic, hi...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.