As a Technical Customer Support Engineer, you play a key role in providing solutions and customer service to product users. Browse our platform to find top opportunities in this exciting and dynamic field.
Technical Customer Support Engineer ensures excellent customer experience, troubleshooting product issues, and explaining technical details to a non-technical audience.
At Ladders, we host the highest paid jobs that can leverage your technical and customer service skills. Explore and find the opportunities that suit you best.
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$91K - $168K *
The Technical Support Engineer will empower customers to leverage Azure AI technologies by providing expert support for Azure Machine Learning, Azure OpenAI, and Cognitive Services. This role involves...
1 week ago
$66K - $128K *
The Technical Support Engineer will own, troubleshoot, and solve customer technical issues, ensuring a seamless support experience. This role involves collaborating with cross-team resources to resolv...
1 week ago
$66K - $135K *
The Technical Support Engineer will own, troubleshoot, and solve customer technical issues, ensuring a seamless support experience. This role involves collaborating with cross-functional teams and pro...
3 weeks ago
$103K - $200K *
The Support Engineering Manager will lead a team of support engineers to resolve customer technical issues and manage customer relationships. This role involves driving product improvement and ensurin...
1 month ago
$66K - $128K *
The Technical Support Engineer will own, troubleshoot, and solve customer technical issues, providing valuable support solutions on a wide range of technologies. This role involves collaborating with...
1 month ago
$103K - $200K *
The Support Engineering Manager will lead a team of support engineers to resolve customer technical issues and manage customer relationships. This role involves driving product improvement, ensuring t...
1 month ago
$133K - $219K *
The Support Engineering Manager will lead a team of support engineers to resolve customer technical issues and manage customer relationships. This role involves driving product improvement, ensuring t...
1 month ago
$83K - $167K *
The Technical Support Engineer will own, troubleshoot, and solve complex customer technical issues while collaborating with various teams to enhance the customer support experience. This role involves...
3 weeks ago
$103K - $200K *
The Technical Support Engineer will empower customers to leverage Azure AI technologies by providing expert guidance and resolving complex technical issues related to Azure Machine Learning, Azure Ope...
3 weeks ago
Technical Support Engineer, L2
$70K - $100K *
The Technical Support Engineer, L2 will apply advanced systems-level technical expertise to resolve complex customer issues related to AI and data storage solutions. This role involves effective commu...
3 weeks ago
Product Support Engineer (Customer Centric Solutions)
$70K - $95K *
The Product Support Engineer will provide post-delivery support for complex custom systems, addressing technical requests from end-users and troubleshooting system issues. This role involves collabora...
1 week ago
Product Support Engineer (Customer Centric Solutions)
$70K - $95K *
The Product Support Engineer will provide post-delivery support for complex custom systems, addressing technical requests from end-users and troubleshooting system issues. This role involves collabora...
1 week ago
$80K - $120K *
The Technical Support Engineer will provide exceptional support to Fortune 500 customers, resolving technical issues and ensuring their success with the platform. This role involves collaboration with...
1 week ago
Senior Technical Support Engineer
$131K - $169K *
The Senior Technical Support Engineer at Nokia will provide Tier 3 technical support for live network subscriber data management products, requiring expertise in Core Network Elements, 5G Architecture...
1 week ago
Lead Customer Support Engineer
$120K - $140K *
The Lead Customer Support Engineer at CompScience will assist clients with an AI-enabled Computer Vision application, focusing on video management and camera infrastructure. This role involves trouble...
1 month ago
$69K - $96K *
CyberArk Customer Support Engineers provide front-line technical support for enterprise customers and partners, addressing technical issues related to IT Security and Privileged Access Management solu...
1 week ago
$69K - $96K *
CyberArk Customer Support Engineers provide front-line technical support for enterprise customers and partners, addressing technical issues related to IT Security and Privileged Access Management solu...
1 week ago
$81K - $115K *
The Technical Support Engineer will provide exceptional support experiences for customers facing technical challenges with the BetterComp SaaS platform. This role involves diagnosing issues, collabora...
3 weeks ago
Technical Support Engineer / Windows Performance
$66K - $128K *
The Senior Technical Support Engineer will own, troubleshoot, and solve complex customer technical issues while collaborating with teams to enhance customer success. This role involves mentoring peers...
1 week ago
$80K - $145K *
The Operations Support Engineer is responsible for managing daily operational objectives to support IT services across various environments. This role involves facilitating communication between teams...
1 month ago
$78K - $117K *
The Technical Support Engineer will provide remote troubleshooting support for NetApp hardware devices, including switches, storage filers, and network cards. This role involves assisting with parts o...
2 days ago
$78K - $84K *
As a Technical Support Engineer, you will provide enterprise-grade assistance to Legion customers by diagnosing and troubleshooting software issues. You will work directly with customers and the engin...
1 month ago
Technical Support Engineer, Amazon Robotics Technical Support
$67K - $150K *
The Technical Support Engineer at Amazon Robotics is responsible for resolving technical issues and providing support for software and hardware in a fast-paced environment. This role involves collabor...
1 month ago
$100K - $120K *
The Trading Support Engineer will be responsible for supporting trading systems, including order and execution management systems, while collaborating closely with traders and engineers. This role inv...
2 weeks ago
$75K - $95K *
The Customer Support Engineer at Contentsquare will assist customers in maximizing the value of their data and resolving technical issues related to the platform. This role involves providing expert t...
4 weeks ago
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer provides support to customers facing issues related to a company's products or services. They troubleshoot technical issues, provide guidance, and ensure a high level of customer satisfaction.
How much can a Technical Customer Support Engineer earn?
The salary can range widely depending on the company, but jobs listed on Ladders typically offer salaries above $100,000.
What skills are needed for a Technical Customer Support Engineer?
Important skills include problem-solving, communication, knowledge of relevant software and hardware, and customer service. Moreover, some roles might require industry-specific knowledge.