Support Escalation Engineer Jobs in Austin, TX

Drive your career forward as the first Sales Engineer, shaping product demos and technical strategies for upper mid-market and enterprise manufacturers. Your insights will influence our roadmap and sa...

Champion seamless coordination between external Knowledge Center and internal resolver groups, while tracking escalations to ensure timely resolutions. Analyze complex incidents, reduce future escalat...

Join our founding Solutions Engineer team to shape world-class solutions architecture. You'll lead the technical pre-sales cycle, earning trust from IT and security buyers while building the foundatio...

Elevate your career by providing expert technical support and mentorship to Enterprise Customer Support Engineers, ensuring exceptional customer satisfaction through advanced troubleshooting and colla...

Engage in resolving complex technical issues for PowerEdge XE servers, enhancing support processes and customer satisfaction in a dynamic environment. Collaborate with cross-functional teams to drive...

Join a dynamic team to optimize the reliability and scalability of a large-scale security platform, ensuring observability and automated response across complex pipelines while driving systemic improv...

Transform the reliability of systems by collaborating with application teams to automate operations, optimize infrastructure, and resolve complex issues in a fast-paced environment, ensuring seamless...

Support sales activities by providing technical expertise, ensuring successful deployments, and enhancing customer satisfaction through training and integration assistance across various unmanned plat...

Collaborate to enhance customer satisfaction by providing technical expertise in sales engagements, supporting integration, training, and product sustainment while ensuring successful deployments acro...

Lead the charge in analyzing and mitigating supply risks while enhancing communication strategies with stakeholders. Drive proactive solutions and manage cross-functional projects to ensure operationa...

Unlock your potential as a Solutions Engineer, guiding sales teams with expert network security advice, conducting training sessions, and supporting customer needs while driving professional services...

Join a team that's dedicated to providing exceptional post-sales technical support for federal clients. You'll troubleshoot complex systems, collaborate with engineering teams, and ensure seamless ope...

Join us in transforming software security governance by leading initiatives that convert static policies into actionable requirements. Collaborate with cross-functional teams to enhance security workf...

Elevate our sales engineering efforts by driving business opportunities across LATAM and the Eastern US. Collaborate with sales partners to maximize customer value and deliver compelling product demon...

Drive the expansion into the SLED market by owning the technical sales cycle, collaborating with teams to influence strategy, and building scalable processes that enhance public sector engagement and...

Advance your career by managing supply risk communications and analysis. Collaborate with cross-functional teams to drive proactive solutions, ensuring operational efficiency and customer satisfaction...

Unlock your potential by resolving complex AI Networking solutions for global enterprise customers. Ensure top-tier support in connectivity, cloud, and computing environments while collaborating acros...

Transform operational efficiency by investigating and resolving complex product-data issues. Collaborate with global teams to enhance data quality and drive systemic improvements in a fast-paced, 24/7...

Transform customer solutions by architecting AI-driven applications using Google Cloud. Collaborate cross-functionally to optimize performance and deliver innovative, scalable solutions that meet busi...

Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...

Engage with customers to drive adoption and value realization of solutions, managing relationships and risks while supporting highly regulated environments. Collaborate with technical stakeholders to...

Drive innovation by designing and developing scalable backend services, collaborating closely with engineering teams to enhance platform performance and reliability while mentoring junior developers a...

Champion the reliability and performance of critical systems, driving architecture evolution and incident response. Collaborate with a skilled team across AWS and Azure, ensuring security and scalabil...

Join us to provide technical sales support for Military, Aerospace, and Government sectors. Develop relationships, support sales opportunities, and deliver training while collaborating with cross-func...

Join a team that's driving revenue growth across enterprise accounts by building pipelines and delivering on targets. Collaborate with stakeholders to expand relationships and leverage insights in mac...