Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$125K - $150K *

Accelerate progress at client success by leading the Clearinghouse Solution Adoption team. Drive implementation, optimize client experiences, and ensure operational excellence while developing high-pe...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Shape the future of web experiences by leading product strategy for multiple platforms. Drive conversion and experimentation initiatives that enhance SEO, performance, and personalization—creating sca...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$114K - $130K *

Develop and manage client relationships in Wealth Management, leveraging investment strategies and compliance knowledge to meet clients' financial goals while leading a high-performing team toward exc...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Lead the global Customer Success operations strategy by analyzing renewal health, modeling retention risks, and enhancing post-sales processes while managing a skilled team across diverse regions for...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Elevate post-sales success by leading a global operations team that enhances customer retention, streamlines processes, and implements AI-driven insights to drive efficiency and growth throughout a dy...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Drive enterprise success by partnering with C-suite stakeholders to optimize AI platform adoption, align technical solutions with business goals, and enhance Net Revenue Retention through strategic en...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Engage as a strategic partner managing enterprise stakeholder relationships. Drive adoption of AI-powered growth intelligence, align with business goals, and ensure impactful outcomes while enhancing...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Discover a dynamic role driving revenue growth within a designated territory. Collaborate with a high-performing team to cultivate partnerships with retail pharmacies, present business solutions, and...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$55K - $120K *

Engage potential clients through high-volume calls, introducing premium scent solutions and closing luxury deals in a fast-paced inside sales environment. Leverage your sales expertise to exceed targe...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$103K - $209K *

Lead impactful digital experience programs for a global healthcare client by owning client relationships, ensuring program delivery success, and managing risks across multi-team, multi-year initiative...

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$150K - $180K *

Empower the growth engine by designing revenue operations and GTM architecture. Lead data-driven strategies and automate workflows using AI tools to enhance efficiency and support high-growth initiati...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Drive strategic technology leadership for key clients, ensuring alignment and efficiency in IT investments. Lead engagement initiatives, manage relationships, and oversee cybersecurity strategies whil...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$320K - $440K *

Lead the charge in driving advertising revenue by strategically partnering with Fortune 500 CPG clients. Utilize deep industry insights and digital expertise to craft compelling solutions that meet cl...

4 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$160K - $200K *

Lead the charge in delivering a robust Cybersecurity program by guiding Security teams in architecture, operations, and identity management, ensuring enterprise-wide protection against emerging threat...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Information Technology

$155K - $185K *

Drive client relationships and strategic initiatives in a dynamic environment, leading a team to deliver innovative, data-driven solutions that align with client goals across multiple channels. Foster...

US-AnywhereRemote

6 days ago

  •   11 - 15 years exp.  •   Business Services

$150K - $190K *

Optimize data products by leading execution and collaboration across teams to enhance reporting, analytics, and business intelligence capabilities. Act as a subject-matter expert ensuring solutions me...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $190K *

Lead the execution of data solutions for reporting, analytics, and business intelligence. Collaborate with cross-functional teams to align technical strategies with product vision, ensuring high-quali...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$103K - $180K *

Strategize and execute comprehensive customer engagement strategies that effectively communicate priorities and enhance user experience with DEAMS, fostering collaboration among stakeholders through i...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$95K - $115K *

Drive transformative customer experiences by owning journey strategies, optimizing interactions, and collaborating across teams to elevate value and connection. Your insights will directly improve how...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Manage customer implementations by establishing strategies, building relationships, and leading cross-functional teams to drive engagement success and align organizational goals with measurable outcom...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$185K - $208K *

Elevate customer satisfaction by leading a dynamic team in delivering innovative AI infrastructure solutions while driving revenue growth and building strategic relationships across enterprise account...

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$150K - $180K *

Shape the future of enterprise sales by cultivating lasting partnerships with CPG brands and driving innovative marketing strategies using advanced insights and solutions...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$150K - $200K *

Lead the charge in building a high-performing sales team while driving AWS partnerships and expanding client relationships. Engage with CTOs and VPs in startups to exceed revenue goals through strateg...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$170K - $185K *

Champion product strategy for the Financial Services sector. Drive innovation by identifying industry-specific use cases, collaborating with cross-functional teams, and ensuring impactful product rele...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Shape the future of global sales by driving OPTIMA's commercial growth strategy. Lead cross-functional teams to identify opportunities, maximize revenue, and enhance market share through innovative ch...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.