Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$100K *

Grow your career with a leadership role overseeing store operations across multiple locations, driving performance, compliance, and customer satisfaction while mentoring teams to achieve strategic goa...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$146K - $162K *

Shape the growth and onboarding strategy, leading a high-impact team to enhance customer experience and drive operational excellence throughout the early customer journey...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$146K - $162K *

Champion customer experiences by leading growth and onboarding strategies. Drive performance through data and operational excellence while managing a high-impact team to optimize early customer journe...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $160K *

Contribute to large-scale, high-visibility customer engagements by leading complex implementations. Oversee project governance and ensure on-time delivery while coordinating cross-functionally with va...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$75K - $180K *

Unlock potential by leading key communication strategies for a global account, fostering client relationships, and delivering impactful content and media placements while mentoring a collaborative tea...

1 week ago

  •   8 - 10 years exp.  •   Media

$75K - $180K *

Join an innovative team as you lead impactful communications strategies, drive client success, and craft compelling narratives for global audiences, focusing on sustainability and agriculture across v...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$100K - $130K *

Unlock potential by leading strategic initiatives that enhance profitability and optimize asset recovery through data-driven insights. Manage and mentor a high-impact analytics team while collaboratin...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Analyze operating and strategic initiatives to drive profitability and performance. Collaborate with cross-functional teams to implement data-driven strategies, leading a high-impact analytics team to...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$157K - $186K *

Shape the future of product innovation by driving comprehensive strategy, analytics, and cross-functional collaboration. This role is vital in managing governance, performance tracking, and nurturing...

4 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$90K - $130K *

Make your mark at a leading agency by spearheading integrated marketing campaigns, fostering client relationships, and driving team success. Utilize your strategic vision to oversee project execution...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$130K - $160K *

Engage clients through strategic relationship management, ensuring satisfaction and retention while driving growth initiatives. Collaborate with internal teams to achieve client objectives and enhance...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$125K *

Champion enterprise sales by managing the full sales cycle, driving new business and fostering relationships with key decision-makers to enhance customer experiences through innovative software soluti...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$140K - $160K *

Join us to lead and enhance client relationships, driving growth in payments and treasury. You'll foster collaboration across teams, support strategic initiatives, and ensure client satisfaction for l...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$140K - $160K *

Unlock the potential of client relationships by leading a strategic portfolio, driving payments and treasury growth while ensuring client satisfaction in a collaborative environment. Engage deeply wit...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K *

Join us to drive revenue growth and cultivate enterprise sales relationships. Your expertise will transform how businesses engage with customers through innovative software solutions, all while you ma...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$158K - $199K *

Drive account strategy and execution for global clients, enhancing value delivery and retention. Oversee a sales team, develop relationships with C-level executives, and achieve quota through effectiv...

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$180K - $235K *

Discover an impactful role in a fast-paced environment driving customer marketing, content strategy, and global communications to enhance brand awareness and customer advocacy through innovative story...

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$132K - $200K *

Shape the future of compensation and benefits strategies across the Americas, partnering with HR and business leaders to design and execute scalable programs that align with global standards and local...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $175K *

Elevate integrated communications strategy across media, influencer, and creative elements. Drive innovative ideas, manage client relationships, and lead a high-performing team to deliver impactful re...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$134K - $230K *

Grow your career with a strategic role in designing contact center solutions that drive digital transformation. Collaborate across teams to shape cloud designs and architect scalable platforms incorpo...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $185K *

Lead the strategic direction of IT operations and security, ensuring a robust, scalable technology ecosystem. Drive innovation in AI and automation, while managing IT infrastructure and compliance to...

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$160K - $190K *

Drive impactful marketing strategies that enhance lead generation and sales pipeline through skilled team leadership, data-driven attribution, and innovative campaigns, all while fostering industry pa...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$135K - $185K *

Lead and shape strategy within a multidisciplinary design practice, driving client engagement and creative collaboration. Mentor a team of strategists while establishing a strategic framework that cul...

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$165K - $197K *

Shape the future of supply chain operations by leading demand planning, supply management, and analytics across multiple sites. Drive strategic decision-making and optimize fulfillment performance to...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$174K - $278K *

Lead the transformation of global pricing and contracting processes into AI-driven, data-centric operations, focusing on strategy, governance, and scalable technology to enhance margin realization and...

Reposted 4 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.