Explore Director, Customer Engagement roles that pay $100,000 or more on Ladders. These senior leaders shape how organizations build lasting customer relationships, improve experiences, and turn engagement into business growth. Browse opportunities across industries and discover roles aligned with your leadership experience.
A Director of Customer Engagement develops strategies that help customers connect with a brand throughout their journey. Responsibilities may include leading customer experience and lifecycle programs, improving retention and loyalty, overseeing communication channels, and partnering with sales, marketing, product, and service teams. Directors often use customer research and performance data to identify opportunities and measure results.
Employers often seek leaders with experience in customer engagement, customer experience, marketing, customer success, or related fields. Useful strengths include strategic planning, team leadership, cross-functional collaboration, analytical decision-making, and clear communication. Familiarity with CRM platforms, customer data, lifecycle marketing, and experience measurement may also be valuable. Requirements vary by employer and industry.
Director-level customer engagement positions can be found in sectors such as technology, financial services, healthcare, retail, and business services. Compensation depends on factors including location, company size, industry, scope of responsibility, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore senior opportunities.
Search current Director, Customer Engagement openings and compare roles by responsibilities, qualifications, and workplace expectations. Create or update your profile to support your search for a leadership role that fits your expertise and career goals.
Director Category Management - Electrical
$125K - $150K *
Elevate your career by leading strategic initiatives in Electrical product management, driving growth through analytics, vendor partnerships, and cross-functional collaboration to optimize profitabili...
Yesterday
$120K - $145K *
Accelerate progress at our Sales Enablement team by shaping strategies that enhance wholesaler effectiveness, drive growth, and foster a culture of continuous learning and innovation in financial serv...
1 week ago
$170K - $185K *
Lead the charge in creative excellence, guiding multimedia projects that elevate brand identity through compelling visual storytelling. Collaborate with diverse teams to deliver innovative solutions t...
4 weeks ago
$110K - $130K *
Lead client relationships and drive strategic growth while ensuring high-quality delivery. Collaborate across teams to align marketing efforts with client objectives and mentor account strategists for...
Reposted 2 weeks ago
Senior Product Manager, Consumer
$120K - $145K *
Empower consumer experiences by leading product strategy and execution for innovative genomics solutions. Collaborate with cross-functional teams to enhance user satisfaction and drive adoption throug...
1 week ago
Senior Director, Executive Buyer Relations
$120K *
Join a team that's shaping the future of executive engagement by leading strategies to attract and retain senior Buying Executives. Drive audience growth and satisfaction while collaborating across de...
2 weeks ago
$155K - $175K *
Shape the future of digital experiences by leading AI and data product strategies that enhance personalization and drive engagement across luxury hotel portfolios. Collaborate with cross-functional te...
5 days ago
$100K - $120K *
Champion client success by leading complex programs, bridging teams and clients, and shaping delivery practices. Drive technical projects with agility while ensuring high-quality outcomes and fosterin...
3 weeks ago
Director, Sales - Mid-Market East & Central Commercial Sales
$136K - $182K *
Explore strategic sales leadership in a pivotal role driving $750M revenue. Cultivate high-performing teams, optimize customer partnerships, and shape the future vision of commercial success in a dyna...
Reposted 2 weeks ago
Senior Director, Enterprise Technology Office
$160K - $190K *
Join us in leading the Enterprise Technology Office, where you'll drive IT strategy, governance, and performance management to deliver business value and enhance organizational effectiveness across th...
Reposted 3 days ago
$110K - $130K *
Unlock your potential as a key player in driving sales growth; own the entire sales cycle while engaging with mid-market engineering organizations. Collaborate across teams to enhance our product’s ev...
Reposted 4 weeks ago
Global Director Customer Services
$125K - $150K *
Transform customer service excellence by leading a global team focused on enhancing customer satisfaction, optimizing order fulfillment, and fostering strong relationships across all functions. Drive...
2 weeks ago
Senior Director, IT/Tech Procurement
$151K - $215K *
Innovate global technology procurement strategies, optimizing spend and supplier relationships. Collaborate with cross-functional teams to enhance value creation and drive efficiency across technology...
1 week ago
$150K - $180K *
Unlock potential by leading data strategy and analytics for a multi-site healthcare organization, transforming complex data into actionable insights that drive growth and enhance operational efficienc...
1 week ago
$110K - $130K *
Join us to enhance customer success by managing onboarding, adoption, and growth. Build strong relationships, drive product usage, and collaborate with teams to shape our offerings while ensuring clie...
4 weeks ago
$100K - $120K *
Empower customer success by managing onboarding, adoption, and retention. Drive growth through relationship-building and proactive support, while collaborating with teams to enhance product offerings...
4 weeks ago
$125K - $150K *
Shape the future of product excellence by leading operational alignment, enhancing team delivery, and driving go-to-market execution. Collaborate with engineering and stakeholders to ensure seamless e...
3 weeks ago
Enterprise Account Director, Central
$140K - $150K *
Join a dynamic team as you drive revenue and enterprise adoption of cutting-edge cybersecurity solutions. Leverage your expertise to build strategic relationships and enhance customer trust in a rapid...
2 weeks ago
$207K - $255K *
Pioneer innovative solutions by leading cross-functional teams to drive client success. Leverage extensive experience in management consulting and technology to deliver high-quality results in a dynam...
2 weeks ago
$150K - $175K *
Drive partner success by managing strategic relationships, ensuring operational excellence, and delivering measurable value. Collaborate cross-functionally to meet partner objectives and unlock growth...
Reposted today
$150K - $175K *
Drive partner success by managing strategic relationships, ensuring operational excellence, and delivering measurable value. Collaborate cross-functionally to translate partner goals into actionable i...
Reposted today
$150K - $175K *
Lead partner success initiatives by managing strategic relationships, driving retention, and delivering measurable value. Collaborate cross-functionally to ensure partners achieve their operational an...
Reposted today
$150K - $175K *
Shape the future of partner success by managing strategic relationships, driving retention, and delivering measurable value. Collaborate cross-functionally to translate partner goals into actionable i...
Reposted today
$90K - $110K *
Drive operational excellence by leading the Multi-Channel Department, ensuring strategic alignment and effective communication across teams while enhancing customer satisfaction and performance metric...
2 weeks ago
Regional Director, Mid-Market, SF
$150K - $180K *
Accelerate success by leading a dynamic Mid-Market sales team to exceed revenue targets while shaping a high-performance culture in key urban hubs. Drive growth through technical sales expertise and c...
Reposted 4 weeks ago
What does a Director of Customer Engagement do?
A Director of Customer Engagement leads programs and strategies that strengthen customer relationships across the customer journey. The role may cover experience improvement, retention, loyalty, customer communications, and collaboration across teams.
What qualifications are common for Director, Customer Engagement jobs?
Employers commonly look for relevant leadership experience in customer experience, customer engagement, marketing, customer success, or a related area. Strategic, analytical, communication, and team leadership skills are often important; specific requirements vary by role.
What industries hire Directors of Customer Engagement?
Organizations in technology, financial services, healthcare, retail, and business services may hire customer engagement leaders. Opportunities and responsibilities vary by industry and company.
How much do Director, Customer Engagement jobs pay?
Pay varies based on factors such as location, industry, company size, responsibilities, and experience. Ladders features vetted professional jobs paying $100,000 or more.
Where can I find Director, Customer Engagement jobs paying $100K or more?
Search Ladders for Director, Customer Engagement openings. Ladders focuses on vetted professional roles with salaries of $100,000 or more.