Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$125K - $150K *
Accelerate progress at client success by leading the Clearinghouse Solution Adoption team. Drive implementation, optimize client experiences, and ensure operational excellence while developing high-pe...
Reposted 1 week ago
Principal Product Manager, Enterprise Content Hub
$150K - $180K *
Shape the future of web experiences by leading product strategy for multiple platforms. Drive conversion and experimentation initiatives that enhance SEO, performance, and personalization—creating sca...
1 week ago
Director, Wealth Client Relationship Manager
$114K - $130K *
Develop and manage client relationships in Wealth Management, leveraging investment strategies and compliance knowledge to meet clients' financial goals while leading a high-performing team toward exc...
3 weeks ago
Director, Customer Success Strategy and Operations
$150K - $180K *
Lead the global Customer Success operations strategy by analyzing renewal health, modeling retention risks, and enhancing post-sales processes while managing a skilled team across diverse regions for...
2 weeks ago
Director, Customer Success Strategy and Operations
$150K - $180K *
Elevate post-sales success by leading a global operations team that enhances customer retention, streamlines processes, and implements AI-driven insights to drive efficiency and growth throughout a dy...
2 weeks ago
Enterprise Customer Success Manager
$125K - $150K *
Drive enterprise success by partnering with C-suite stakeholders to optimize AI platform adoption, align technical solutions with business goals, and enhance Net Revenue Retention through strategic en...
2 weeks ago
Enterprise Customer Success Manager
$125K - $150K *
Engage as a strategic partner managing enterprise stakeholder relationships. Drive adoption of AI-powered growth intelligence, align with business goals, and ensure impactful outcomes while enhancing...
2 weeks ago
Sales Director, Retail - Northeast
$125K - $150K *
Discover a dynamic role driving revenue growth within a designated territory. Collaborate with a high-performing team to cultivate partnerships with retail pharmacies, present business solutions, and...
Reposted 2 weeks ago
$55K - $120K *
Engage potential clients through high-volume calls, introducing premium scent solutions and closing luxury deals in a fast-paced inside sales environment. Leverage your sales expertise to exceed targe...
2 weeks ago
$103K - $209K *
Lead impactful digital experience programs for a global healthcare client by owning client relationships, ensuring program delivery success, and managing risks across multi-team, multi-year initiative...
1 week ago
Director, Revenue Operations & GTM Engineer
$150K - $180K *
Empower the growth engine by designing revenue operations and GTM architecture. Lead data-driven strategies and automate workflows using AI tools to enhance efficiency and support high-growth initiati...
1 week ago
$100K - $120K *
Drive strategic technology leadership for key clients, ensuring alignment and efficiency in IT investments. Lead engagement initiatives, manage relationships, and oversee cybersecurity strategies whil...
2 weeks ago
$320K - $440K *
Lead the charge in driving advertising revenue by strategically partnering with Fortune 500 CPG clients. Utilize deep industry insights and digital expertise to craft compelling solutions that meet cl...
4 days ago
Senior Director, Enterprise Security
$160K - $200K *
Lead the charge in delivering a robust Cybersecurity program by guiding Security teams in architecture, operations, and identity management, ensuring enterprise-wide protection against emerging threat...
2 days ago
Senior Director, Client Partner
$155K - $185K *
Drive client relationships and strategic initiatives in a dynamic environment, leading a team to deliver innovative, data-driven solutions that align with client goals across multiple channels. Foster...
6 days ago
$150K - $190K *
Optimize data products by leading execution and collaboration across teams to enhance reporting, analytics, and business intelligence capabilities. Act as a subject-matter expert ensuring solutions me...
2 weeks ago
$150K - $190K *
Lead the execution of data solutions for reporting, analytics, and business intelligence. Collaborate with cross-functional teams to align technical strategies with product vision, ensuring high-quali...
2 weeks ago
DEAMS Customer Engagement Team Lead
$103K - $180K *
Strategize and execute comprehensive customer engagement strategies that effectively communicate priorities and enhance user experience with DEAMS, fostering collaboration among stakeholders through i...
Reposted 5 days ago
Customer Experience Strategist - Store Experience
$95K - $115K *
Drive transformative customer experiences by owning journey strategies, optimizing interactions, and collaborating across teams to elevate value and connection. Your insights will directly improve how...
Reposted 1 week ago
$100K - $120K *
Manage customer implementations by establishing strategies, building relationships, and leading cross-functional teams to drive engagement success and align organizational goals with measurable outcom...
3 weeks ago
$185K - $208K *
Elevate customer satisfaction by leading a dynamic team in delivering innovative AI infrastructure solutions while driving revenue growth and building strategic relationships across enterprise account...
1 week ago
Enterprise Sales Director, CPG
$150K - $180K *
Shape the future of enterprise sales by cultivating lasting partnerships with CPG brands and driving innovative marketing strategies using advanced insights and solutions...
3 weeks ago
$150K - $200K *
Lead the charge in building a high-performing sales team while driving AWS partnerships and expanding client relationships. Engage with CTOs and VPs in startups to exceed revenue goals through strateg...
2 weeks ago
Senior Product Manager, Fintech Industry
$170K - $185K *
Champion product strategy for the Financial Services sector. Drive innovation by identifying industry-specific use cases, collaborating with cross-functional teams, and ensuring impactful product rele...
2 weeks ago
$150K - $180K *
Shape the future of global sales by driving OPTIMA's commercial growth strategy. Lead cross-functional teams to identify opportunities, maximize revenue, and enhance market share through innovative ch...
3 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.