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145,078

Director, Customer Experience Jobs

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Salary Range

$90K

$225K

Average Salary: $151,624
Customer Experience Director
$200K — $250K
Thomson ReutersToronto, ON M4E 3Y1 and 1 other location

Understand CX methodology and data-driven customer insights to validate and agree on agile project priorities with Segment and Functional leadership.

Posted 2d ago

  •   8 - 10 years exp.  •  Information Technology

Director of Customer Experience
$200K — $250K

The Director of Customer Experience will ensure the company platform experience is delivered in a timely manner, achieving business objectives for our customers by working closely with our customers...

Posted 1w ago

  •   11 - 15 years exp.  •  Education, Government & Non-Profit

Director, Customer Experience
$200K — $250K

Develop, implement, and optimize CX frameworks and standards across partner and member channels, and in collaboration with relevant NAR business units...

Posted 1w ago

  •   11 - 15 years exp.  •  Education, Government & Non-Profit

Director, Experience Design - Customer Experience

Gain cross-functional alignment on user experience priorities, metrics, and outcomes, working with engineering, product, research, design, marketing, brand, and field team stakeholders...

Posted 5d ago

  •   11 - 15 years exp.  •  Information Technology

Director Customer Experience Center

Develops, manages, and coaches staff to deliver an exceptional customer experience by engaging the team in the Sales, Service, and Production Management Process ...

Posted 1w ago

  •   11 - 15 years exp.  •  Finance & Insurance

Director of Customer Experience
$150K — $200K
SynapseFIRemote

Develop and implement the overall vision and strategic plan for the customer success management team, ensuring cohesion and collaboration.

Posted 1w ago

  •   5 - 7 years exp.  •  Finance & Insurance

VP Customer Experience

The VP, Customer Experience is responsible for operationalizing the Customer Experience within the Wintrust Mortgage business model.

Posted 3d ago

  •   8 - 10 years exp.  •  Finance & Insurance

Director, Customer Experience Design

Communicate customer needs through journey maps, storyboards, ecosystem and service designs, prototypes, wireframes, infographics and other materials...

Posted 1w ago

  •   11 - 15 years exp.  •  Pharmaceuticals & Biotech

Manager, Customer Experience
$100K — $150K

Create, dig into, and use data and insights to identify opportunities to improve speed, quality, efficiency and customer experience.

Posted Yesterday

  •   Less than 5 years exp.  •  Transportation

Director of Digital Customer Experience
$200K — $250K
TaskUsRemote

Take on a leadership role in innovative solutioning to progress more advanced and complex Digital CX deals, while maintaining and developing a deep understanding of the digital customer experience dom...

Posted 1w ago

  •   8 - 10 years exp.  •  Technical Services

Sales - Director, Customer Experience

Ensure that the customer experience team works in collaboration with all other business functions, consistently delivering great end-to-end customer experience across stages, channels, and touchpoints...

Posted 2w ago

  •   5 - 7 years exp.  •  Hospitals & Medical Centers

Senior Director, Customer Experience

Evidence of success in this role will be best-in-class Quality Engagement Scores (QES), fast response times, incremental revenue from servicing interactions and strong leadership and development of yo...

Posted 1w ago

  •   11 - 15 years exp.  •  Business Services

Director of Customer Experience (CX)

Develop and implement scalable systems to build a community-driven CX team, finding innovative way to improve the performance of our team.

Posted 1w ago

  •   Retail & Consumer Goods

Customer Experience Senior Manager
$100K — $150K

As the Customer Experience Senior Manager, you will work with our Director of Customer Experience and other members of service leadership to drive improvements in all aspects of our customer experienc...

Posted 5d ago

  •   5 - 7 years exp.  •  Food & Beverages

VP, Customer Experience Research Director
$250K — $250K+

Serve as a leader, mentor, and coach to the research team in support of their professional development goals and help establish their impact on our clients and throughout the industry...

Posted Yesterday

  •   11 - 15 years exp.  •  Business Services

Customer Experience Strategist

Provide clear assignment objectives, tasks, and deliverables so that the agency and clients can exceed expectations. Communicate complex ideas effectively, both verbally and in writing by embracing th...

Posted 5d ago

  •   8 - 10 years exp.  •  Business Services

Customer Experience Director, Legal Professionals
$200K — $250K

Use data & analysis to formulate a hypothesis around customer dissatisfaction resulting in low NPS and pNPS scores.

Posted 2d ago

  •   8 - 10 years exp.  •  Information Technology

Customer Experience Director - Tax and Accounting
$200K — $250K

Understand CX methodology and data-driven customer insights to validate and agree on agile project priorities with Segment and Functional leadership.

Posted 2d ago

  •   8 - 10 years exp.  •  Information Technology

VP Customer Experience
$100K — $200K
Air MethodsRemote

Responsibilities include interviewing, selecting, hiring, and training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees, addressing compl...

Posted 3d ago

  •   15+ years exp.  •  Transportation

Director Product Marketing, Customer Experience

Develop deep understanding of the buyer and customer audience for the organization by conducting research and gathering insight about target personas, customer needs and the decision process for the o...

Posted 4d ago

  •   11 - 15 years exp.  •  Enterprise Technology

Customer Experience Director, Government & Print
$200K — $250K

Identify NPS improvement opportunities and develop innovative CX strategies to increase customer satisfaction, loyalty, and retention.

Posted 2d ago

  •   8 - 10 years exp.  •  Information Technology

Customer Experience Strategist

Provide clear assignment objectives, tasks, and deliverables so that the agency and clients can exceed expectations. Communicate complex ideas effectively, both verbally and in writing by embracing th...

Posted 5d ago

  •   8 - 10 years exp.  •  Business Services

Director, Digital Customer Experience

This role will lead alignment of the overall vision and execution of experiences across properties, influencing and working collaboratively with the various property leads and key partners across the...

Posted 1w ago

  •   11 - 15 years exp.  •  Technical Services

Head of Customer Experience
$150K — $200K
FaireAtlanta, GA 30303 (FULTON County) and 2 other locations

Lead and build a customer centric, motivated and high performing support organization. Strategically scale the customer support team in a cost effective manner and manages against productivity and pro...

Posted 1w ago

  •   5 - 7 years exp.  •  Enterprise Technology

Software Engineer, Customer Experience

As a Software Engineer, Customer Experience you will design and build our customer-facing APIs and backend services.

Posted Yesterday

  •   Telecommunications & Hardware

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