Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Technical Client Engagement Director
$120K - $150K *
Lead the charge in delivering transformative digital strategies for top-tier clients, forming executive partnerships and developing market-ready products that foster innovation and drive revenue growt...
Reposted 2 weeks ago
$150K - $170K *
Shape the future of communication strategies by leading diverse teams to enhance customer satisfaction and loyalty, while driving business growth through innovative communication initiatives and colla...
3 weeks ago
Director - Strategic Client Group
$157K - $213K *
Unlock your potential as a strategic leader, fostering institutional relationships and delivering tailored asset management solutions while driving sales processes and client service excellence...
1 week ago
$120K - $150K *
Lead the charge in optimizing our CRM strategy to enhance user engagement and support business growth. Collaborate cross-functionally to drive adoption, streamline processes, and deliver insightful an...
2 weeks ago
Engagement Director - Microsoft Azure
$200K - $240K *
Lead transformative engagements by ensuring client success and overseeing complex projects. Drive business outcomes, manage relationships, and enhance service delivery in a collaborative, results-orie...
3 weeks ago
Senior Director, Client Partner
$150K - $200K *
Shape the future of client partnerships by leading account strategies, enhancing client relationships, and driving financial performance across complex Life Sciences portfolios. Innovate solutions to...
3 days ago
Sr. Director, Client Strategy & Engagement
$130K - $180K *
Unlock transformative marketing strategies as a senior leader, driving impactful client programs. Leverage data insights to design scalable solutions that align brand vision with local market executio...
3 weeks ago
$150K - $160K *
Drive strategic initiatives for global client partnerships, leading complex programs to achieve significant business outcomes. Collaborate cross-functionally to optimize resource deployment and ensure...
2 weeks ago
$120K - $150K *
Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...
1 week ago
$180K - $210K *
Drive sales excellence by building and scaling effective enablement programs that enhance productivity, boost revenue, and foster a dynamic coaching culture within a high-performing team...
1 week ago
Director, Digital Workplace & End User Services
$138K - $247K *
Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...
2 weeks ago
Senior Director Client Services
$120K - $150K *
Join a dynamic team as you manage client relationships, ensuring delivery excellence and strategic alignment. Lead internal collaboration and communications while driving projects to success, fosterin...
4 days ago
Director, Client Success - Microsoft
$130K - $180K *
Join us to drive revenue growth and strategic expansion within a top-tier client partnership, leveraging your expertise in AI and data solutions to convert opportunities in a complex technological env...
2 days ago
Director, Customer & Consumer Insights
$150K - $170K *
Drive consumer insights initiatives that shape strategic decisions, enhance product experiences, and foster a culture of data-driven growth. Collaborate with cross-functional teams to ensure insights...
3 weeks ago
Product Management Director - Workforce Engagement
$135K - $398K *
Join a dynamic team to define and execute the vision for intelligent workforce engagement, leveraging AI in both Quality Management and Workforce Management to transform contact center operations and...
2 weeks ago
Director, Executive & Internal Communications
$146K - $244K *
Champion transformative executive and internal communications strategies that shape leadership narratives and enhance employee engagement across diverse channels for maximum alignment and trust within...
1 week ago
Director, CX Platform & Data Strategy
$137K - $182K *
Pioneer impactful customer experiences by leading CX platforms and data strategy, ensuring seamless integration of analytics and customer insights to empower decision-making across the organization. D...
Reposted 1 week ago
Director, Product Management - Global Customer Experience
$245K - $260K *
Lead the charge in enhancing global digital customer experiences across web and mobile platforms. Define product vision and strategy to drive key commerce initiatives, optimize user engagement, and ch...
3 weeks ago
$96K - $137K *
Explore a leadership role where you'll manage high-value client portfolios, drive growth, and deliver integrated solutions. Collaborate across teams to achieve both client success and internal excelle...
4 days ago
Senior Manager, Customer Marketing
$100K - $130K *
Accelerate customer engagement and retention through strategic marketing initiatives. Lead a team focused on optimizing lifecycle performance, driving product adoption, and fostering growth across div...
3 days ago
$120K - $150K *
Champion sales initiatives and foster client relationships to drive solutions in dedicated warehousing and logistics. Collaborate across teams to deliver targeted strategies that enhance client succes...
2 weeks ago
Director, Integrated Marketing Strategy
$120K - $150K *
Lead the charge in developing innovative integrated marketing strategies that align business growth with account-based marketing efforts. Partner across teams to execute data-driven campaigns that dri...
1 week ago
$211K - $235K *
Shape our North American field marketing strategy, driving pipeline growth through innovative programs across diverse segments. Lead and develop a high-performing team while ensuring field initiatives...
3 weeks ago
Senior Manager, Customer Success
$180K - $225K *
Transform customer success by leading a dynamic team of CSMs, ensuring enterprise clients achieve their security goals while driving growth through effective coaching, strategic partnerships, and oper...
2 weeks ago
Director, Lifecycle Marketing & CRM
$120K - $150K *
Manage and optimize customer journeys through CRM strategies across email, SMS, and loyalty programs. Lead automation initiatives, analytics reporting, and cross-functional collaboration to enhance cu...
3 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.