Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$144K - $195K *
Lead Partner Success through strategic growth across channel, Omni, and enterprise partnerships. Develop teams, set operational standards, and drive performance metrics to ensure partner retention and...
3 weeks ago
$150K - $180K *
Lead the charge in digital marketing and commerce strategies to drive client growth. Collaborate with enterprise clients and optimize technology solutions that enhance customer engagement and revenue...
1 week ago
$150K - $180K *
Transform client digital strategies by driving marketing, commerce, and loyalty solutions to enhance engagement and revenue growth. Leverage expertise in top platforms to design impactful experiences...
1 week ago
Senior Director, Customer Lifecycle Marketing - Usage & Engagement
$192K - $235K *
Elevate customer engagement through strategic lifecycle marketing that drives product usage and revenue growth in an API-first environment by leveraging data insights and cross-functional collaboratio...
4 days ago
$125K - $150K *
Drive customer success excellence in a fast-paced healthcare environment, leading strategic initiatives to improve retention, operational scalability, and service quality while leveraging AI insights...
2 weeks ago
Director, DTC Growth and Web Experience
$156K - $231K *
Discover new growth opportunities by leading the global eCommerce strategy to optimize customer journeys and enhance user experiences, driving conversion and revenue growth across digital channels in...
3 weeks ago
Director, Customer Success Operations
$110K - $130K *
Elevate customer success operations by building a dynamic team and optimizing workflows. Leverage analytics to drive insights, design training programs, and ensure seamless collaboration across functi...
5 days ago
$150K - $180K *
Drive strategic client success and growth by managing key accounts, identifying expansion opportunities, and developing innovative technology solutions that deliver lasting partnerships and results ac...
2 weeks ago
Senior Director, Delivery (Telecom)
$160K - $200K *
Drive strategic delivery excellence across a $55M telecom portfolio, leading complex engineering programs while fostering client engagement and operational innovation. Elevate team performance and inf...
2 days ago
Client Success Director - Microsoft
$130K - $160K *
Join us to drive revenue growth and strategic expansion within a top-tier client partnership, leveraging your expertise in AI and data solutions to convert opportunities in a complex technological env...
Reposted 2 days ago
Director - Client Growth Partner (IT Consulting / Retail & CPG)
$120K - $180K *
Grow and empower key accounts to achieve 15%+ YOY revenue growth by engaging CXOs strategically and expanding service offerings through collaboration and account planning...
3 weeks ago
Director - Client Growth Partner (IT Consulting / Retail & CPG)
$250K - $350K *
Engage with key accounts to drive double-digit growth, establishing strategic partnerships for AI transformation by leveraging relationships and delivering innovative solutions in collaboration with c...
3 weeks ago
Director, Standards Strategy and Engagement (Remote)
$150K - $180K *
Pioneer industry standards in digital identity and security. Lead strategic engagement and influence across key ecosystems. Collaborate with teams to drive innovation and ensure compliance with emergi...
5 days ago
$160K - $297K *
Unlock potential by leading product strategy in a dynamic SaaS environment. Drive growth and innovation while building a high-performing team, ensuring alignment across functions to turn customer insi...
2 weeks ago
$130K - $180K *
Drive customer growth by leading a skilled team to enhance partnerships and expand business. Leverage AI insights to inform strategies, ensuring a seamless customer experience while achieving retentio...
3 weeks ago
Director, Lifecycle & Customer Growth
$240K - $270K *
Transform customer relationships through personalized CRM strategies that elevate lifetime value per install. Lead a team in enhancing customer engagement across all channels and develop new value cre...
2 weeks ago
Senior Director of Client Services
$150K - $180K *
Inspire growth by leading a high-performing team to enhance client services, ensuring operational excellence, customer satisfaction, and strategic retention initiatives that elevate merchant success w...
2 weeks ago
Director, NA L3 Customer Support
$125K - $150K *
Optimize customer success by leading the North America Level 3 support team. Champion technical escalations, develop talent, and enhance collaboration to ensure effective resolution of complex custome...
2 weeks ago
Customer Engagement Strategist
$108K - $180K *
Join a dynamic team to develop innovative customer engagement strategies that drive health outcomes by leveraging data, behavioral science, and creative marketing. Be a strategic thinker who thrives i...
2 weeks ago
$211K - $235K *
Unlock potential by leading digital marketing strategies that optimize buyer engagement and conversion efficiency, focusing on performance marketing channels and demand generation. Drive impactful res...
4 days ago
Director, Integrated Marketing Strategy
$160K *
Lead the charge in developing innovative integrated marketing strategies that align business growth with account-based marketing efforts. Partner across teams to execute data-driven campaigns that dri...
Reposted 1 week ago
Associate Director, Client & Delivery Excellence
$110K - $130K *
Unlock potential by cultivating client relationships, optimizing operations, and leading a team to deliver exceptional results. Drive strategic program excellence and operational efficiencies while en...
3 days ago
$101K - $153K *
Lead customer engagement initiatives by defining services scope, building relationships, and driving business development. Collaborate with C-level executives to showcase value and meet customer needs...
Reposted 2 weeks ago
Director, Client Partner, Denver Market Growth
$150K - $180K *
Shape the future of client relationships by co-developing strategic roadmaps and fostering deep partnerships. Drive innovation and AI solutions to deliver value while leading cross-functional teams in...
5 days ago
Director / Sr. Director, Technology Services - Adobe Ecosystem
$145K - $175K *
Lead digital transformations within the Adobe ecosystem, driving architecture strategy and delivering cohesive customer experiences through integration and innovation in data-driven marketing solution...
2 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.