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40,600

Director, Customer Care Jobs

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Salary Range

$90K

$225K

Average Salary: $198,800
Director, Customer Care
$150K — $200K
Therapy BrandsRemote

Ensure consistent increase in Customer satisfaction. Manage the operations of Customer Care Managers and Customer Care Specialists to ensure that customers are helped professionally and efficiently...

Posted 2d ago

  •   5 - 7 years exp.  •  Information Technology

Director, Customer Care B2B

Develop plans and offers insight and knowledge on use of new tools and technologies including Telephony and chat as well as billing and troubleshooting technologies to create an efficient and effectiv...

Posted 5d ago

  •   Telecommunications & Hardware

Director, Operations - Customer Care

You will also be responsible for communicating to all stakeholders the insights gathered from this team and ensuring customer success through continuous value delivery...

Posted 4d ago

  •   11 - 15 years exp.  •  Real Estate & Construction

Supervisor, Customer Care

Partner with Manager, Customer Care to develop processes and procedures to ensure uniformity in resolving provider inquiries. Including preparing call center performance reports by collecting, analyzi...

Posted 1w ago

  •   Less than 5 years exp.  •  Healthcare

Director - Customer Care
$200K — $250K

The Director, Customer Care is responsible for leading tactics/strategies to build a Best-in-Class Customer Care experience and support evaluating, investigating, and settling claims and concerns of M...

Posted 2w ago

  •   11 - 15 years exp.  •  Healthcare

Director, Customer CARE

Continue to achieve and improve upon the awarding winning Quickbase Care team results, including NPS/CSAT of 85+, response and resolution times (a core differentiator for Quickbase)...

Posted 2w ago

  •   8 - 10 years exp.  •  Enterprise Technology

Director, Customer CARE

Strong leadership skills in managing a team of 30+ individuals and providing the motivation, coaching, and development to grow your team’s careers

Posted 2w ago

  •   8 - 10 years exp.  •  Information Technology

Director, Customer Care Operations & Service Logistics
$250K — $250K+

Partner with Product Management and Engineering in identifying and communicating enhancements to our service delivery.

Posted 5d ago

  •   15+ years exp.  •  Healthcare

Director, Operations - Customer Care

Create, manage, and encourage continuous A/B testing throughout all teams; communicate findings to senior leadership by preparing polished presentations and identifying key takeaways across Operations...

Posted 2w ago

  •   11 - 15 years exp.  •  Real Estate & Construction

Director – Information Services (Customer Care DevOps)
$200K — $250K
TELUS CorporationBurnaby, BC V3J 1A1 and 2 other locations

Provide strategic vision and leadership to deliver industry leading capabilities that support strategic objectives. Build and develop an effective software development organization leveraging a strong...

Posted 1w ago

  •   8 - 10 years exp.  •  Telecommunications & Hardware

Customer Care Manager

This includes onboarding new associates, overseeing daily work load allocation, ensuring are met, scheduling, hiring, performance management and disciplinary action and conflict resolution...

Posted 2w ago

  •   5 - 7 years exp.  •  Retail & Consumer Goods

Customer Care/IT Engineer

We deliver the right solution every time and achieve continued growth by maintaining a dedication to reliability, dependability and quality of service...

Posted 2w ago

  •   Less than 5 years exp.  •  Telecommunications & Hardware

Director of Care
$80K — $100K

Current registration as a Registered Nurse with the applicable Provincial licensing body is required as well as the successful completion of Nursing Unit Administrator Program...

Posted 5d ago

  •   Less than 5 years exp.  •  Hospitality & Recreation

Manager in Training or Manager - Customer Care

The ability to develop, mentor and coach a team successfully. The ability to establish and maintain collaborative partnerships.

Posted Today

  •   5 - 7 years exp.  •  Finance & Insurance

Director of Care
$80K — $100K

Meeting or surpassing all quality indicators for residents in accordance with company and Ministry guidelines.

Posted 5d ago

  •   Less than 5 years exp.  •  Hospitality & Recreation

Director of Pastoral Care

The Director of Pastoral Care will work with administration, the interdisciplinary team and the Chaplains to provide and develop the spiritual care component of Good Shepherd Hospice and Catholic Home...

Posted 2d ago

  •   Healthcare

Sr Customer Care, Program Manager
$80K — $100K
ToastRemote

Perform gap analysis to ensure partners have tools, processes, training, and empowerment to deliver expected customer experience.

Posted 4d ago

  •   5 - 7 years exp.  •  Enterprise Technology

Technical Support Engineer: Customer Care

Friendly, empathetic, communication style and are excited to work with our customers and internal teams. You are passionate about making our customers personally and professionally successful...

Posted 5d ago

  •   Enterprise Technology

Manager, Technical Support and Customer Care

Excellent communication skills across mediums (verbal, written, presentation) and stakeholder groups (employees, execs, customers, prospects). Outstanding listening skills are an absolute must...

Posted 5d ago

  •   Enterprise Technology

Manager, Ecommerce Customer Care

As a Manager on our eCommerce Customer Care team, you’ll be responsible for coaching, developing, building & scaling our full-time and seasonal employees...

Posted 2w ago

  •   8 - 10 years exp.  •  Retail & Consumer Goods

Director of Care

Engage residents, families and team members to deliver plans of care that meet individual and population needs. Mitigate risks to improve and sustain a safe environment for residents, including implem...

Posted 1w ago

  •   Less than 5 years exp.  •  Hospitals & Medical Centers

Director, Care Chat

This role would also be expected to lead efforts to improve our team across several areas, including knowledge and product management, agent performance, as well as providing valuable and actionable...

Posted 5d ago

  •   Telecommunications & Hardware

Director, Customer Success
$200K — $250K

Empower you at the forefront of the revenue-generating part of our business filled with hardworking storytellers who fiercely support one another, and care deeply about our customers...

Posted 2d ago

  •   11 - 15 years exp.  •  Enterprise Technology

Director of Resident Care

Ensures resident care interventions meet the personal, physical, and cognitive needs of each residents as well as maximizing his/herself care capacities, identity, independence, choice and opportunity...

Posted Today

  •   Less than 5 years exp.  •  Hospitals & Medical Centers

Director Care Coordination
$100K — $150K

Must function independently, work is not standardized and assignments are received in the form of results expected and broad goals. Possess skills in visioning, planning, developing, implementation, e...

Posted Today

  •   Less than 5 years exp.  •  Healthcare

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