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42,860

Director, Customer Analytics Jobs

Salary Range

$90K

$225K

Average Salary: $171,500
Customer Experience Analytics Lead
$80K — $100K

Assess impact of changing business requirements to existing reporting platform functionality, identify enhancements needed, and determine costs and resources required for implementation...

Posted 3d ago

  •   5 - 7 years exp.  •  Manufacturing & Automotive

Customer Analytics and Insights Manager

Perform analytics on current customer base to recommend opportunities in improving customer file size and customer’s engagement.

Posted 1w ago

  •   8 - 10 years exp.  •  Retail & Consumer Goods

easy-apply-job

EASY APPLY

Customer Analytics Advisory Director
$180K — $225K + $50K bonus
Remote

Provide strategic thought leadership to customer organization for implementing marketing and product strategies based upon customer, financial and data driven insights ...

Posted 3w ago

by Peter Abend

  •   Information Technology

easy-apply-job

EASY APPLY

Director of Customer Service

Developing and implementing action plans to improve performance to world class levels. Implementing the structure, talent, and processes to enable the organization to execute rapid growth...

Posted 1w ago

by Kristin Kerrigan

  •   5 - 7 years exp.  •  Retail & Consumer Goods

Director of Analytics

Develop data-driven insights to drive operational and product-level strategies. This includes developing regular reports for functional stakeholders, both proactively and by request...

Posted 3d ago

  •   8 - 10 years exp.  •  Legal & Accounting

Director Analytical Sciences
$250K — $250K+

Searching for a Director Analytical Sciences.

Posted 5d ago

  •   11 - 15 years exp.  •  Pharmaceuticals & Biotech

Director of Analytics

Develop data analysis capability among broader group of associates through training, user friendly tools, and support. Partner with functions to deliver large scale projects advanced analytics project...

Posted 1w ago

  •   5 - 7 years exp.  •  Food & Beverages

Customer Solutions Analyst (Business Analytics)

Establishing and maintaining lines of communication with stakeholders with a view to keeping all parties informed of incidents, problems, and resolution...

Posted 6d ago

  •   Less than 5 years exp.  •  Real Estate & Construction

Senior Marketing Analyst, Customer Analytics

Demonstrate effective communication – actively listening to the needs of others, internally and externally – to understand and provide accurate information or solutions, as well as organizational skil...

Posted 1w ago

  •   5 - 7 years exp.  •  Manufacturing & Automotive

Director of Analytics - Digital Experiences

The Card Digital Customer Experiences organization is looking for a Director of Analytics to drive the quantitative rigor and analytical assessment.

Posted 4d ago

  •   8 - 10 years exp.  •  Finance & Insurance

Director, Analytics

Collaborates with all departments, including Finance, IT, Operations, Medical Affairs and Network Management, from a strategic perspective to identify and maximize opportunities to utilize data to imp...

Posted 1w ago

  •   5 - 7 years exp.  •  Hospitals & Medical Centers

Sr. Director Head of Customer and Market Analytics

Work with vendor partners to ensure insight projects are properly briefed and best practice both in delivery but in the data and analytic approach to solving the business question(s...

Posted 2w ago

  •   11 - 15 years exp.  •  Retail & Consumer Goods

Director, Customer Marketing

Participate in customer journey mapping and implement marketing tactics and programs to deliver on our desired customer experience.

Posted 2d ago

  •   8 - 10 years exp.  •  Enterprise Technology

Director of Customer Support
$200K — $250K
WurlRemote

Work with Product and Engineering teams to plan, design, and implement new product functionality to enhance the customer experience and alleviate common support issues...

Posted 2d ago

  •   8 - 10 years exp.  •  Media

Director of Customer Service

Serve as an active member of the global leadership team, working together with leaders in all areas of the business to delight our customers and achieve business performance goals...

Posted 2d ago

  •   11 - 15 years exp.  •  Manufacturing & Automotive

Director, Customer Adoption

Oversee program strategy across channels including landing pages, websites, Force.com pages, emails etc. to ensure the delivery of a unified customer experience. Conduct regular Business Reviews with...

Posted 3d ago

  •   11 - 15 years exp.  •  Enterprise Technology

Director, Customer Success

Deliver targets and expectations to the third party contact center so they are clear on deliverables and requirements. Ensure accountability for results...

Posted 4d ago

  •   Less than 5 years exp.  •  Enterprise Technology

Director, Customer Support

Interface with Engineering to root cause issues and develop workarounds or solutions

Posted 3d ago

  •   8 - 10 years exp.  •  Manufacturing & Automotive

Director, Customer Operations

Analyze data and identify trends to ensure expectations are met and communicate progress and plans through metrics and goal attainment

Posted 3d ago

  •   11 - 15 years exp.  •  Consumer Technology

Director-Customer Advocacy

We approach each situation with a responsive and highly agile style, always meeting customers on their own terms. We take the time to listen, learn and acknowledge the context of a customer’s pain poi...

Posted 3d ago

  •   8 - 10 years exp.  •  Telecommunications & Hardware

Director - Customer Care

Develop a successful work culture that ensures high employee satisfaction ratings and reduced turnover costs. Resolution of escalated customer issues ensuring all service standards are maintained...

Posted 4d ago

  •   Retail & Consumer Goods

Director of Customer Success

Drive revenue from the customer base by increasing adoption, ensuring retention and increasing satisfaction.

Posted 2d ago

  •   5 - 7 years exp.  •  Finance & Insurance

Customer Service Director

Manage retail customers portals to send order acknowledgments, advance shipping notices (ASN’s), invoices, retrieve transportation status/updates, create labels, and to dispute chargebacks...

Posted 4d ago

  •   11 - 15 years exp.  •  Manufacturing & Automotive

Director Enterprise Data & Analytics

The Director leverages their experience to lead multiple teams of highly skilled analytics managers and expert analysts, developers, and business analysts...

Posted Today

  •   5 - 7 years exp.  •  Hospitals & Medical Centers

Customer Modernization Director

In this high visibility position, you will play a critical role in ensuring that Vendavo’s long-term customers seamlessly transition to our modern cloud-based solutions...

Posted 3d ago

  •   5 - 7 years exp.  •  Enterprise Technology