Welcome to Your Next Director, Customer Engagement Job

As a Director of Customer Engagement, you're at the heart of business success. Your role involves developing and implementing strategies to enhance customer satisfaction, loyalty, and retention. At Ladders, we host top salaried positions in this domain that you can explore today.

Opportunities Abound

The role of a Director of Customer Engagement is crucial to various industries, offering a wide range of opportunities. Find the best roles with top employers on Ladders.

Impressive Salaries

Focused exclusively on $100k jobs, Ladders ensures you find posts with impressive salaries that reward your hard work and expertise.

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$120K - $160K *

The Director, Customer Experience will lead initiatives to enhance customer satisfaction, retention, and loyalty across global markets. This role involves developing strategies, collaborating with cro...

Today

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$170K - $200K *

The Director, Customer Marketing is responsible for driving overall strategic direction for brand management and marketing initiatives, focusing on building relationships with key clients and achievin...

US-AnywhereRemote

1 month ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$130K - $170K *

The Director of Engagement at the Chicago Sports Network will be responsible for building and deepening relationships with Chicago sports fans through innovative digital and social engagement programs...

Today

  •   8 - 10 years exp.  •   Media

$80K - $120K *

The Director of Customer Experience is responsible for leading the development and execution of strategies to enhance customer interactions across all channels, ensuring a positive experience from enr...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $180K *

The Senior Director, Customer Experience at Duck Creek Technologies is responsible for leading and optimizing customer onboarding, satisfaction, and success operations. This role focuses on driving cr...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $120K *

The Director of Customer Experience is responsible for leading customer service and order management teams to enhance customer satisfaction and drive organizational growth. This role involves developi...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $130K *

The Director of Product Management, Engagement Solutions Integration will lead product strategy and oversee the integration of data and third-party platforms to enhance product innovation and customer...

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $130K *

The Director of Demand Generation at TTEC Digital will execute the Go-to-market strategy to create awareness and drive inbound leads for B2B services. This role involves developing comprehensive deman...

US-AnywhereRemote

Yesterday

  •     Business Services

$178K - $313K *

The Director of Customer Engagement Strategy and Operations will own the strategy to enhance customer relationships and increase wallet share by collaborating with sales leaders and executive practiti...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $130K *

The Customer Experience Transformation Director will lead initiatives to optimize customer-facing processes, focusing on reducing inefficiencies and enhancing customer satisfaction. This role involves...

1 week ago

  •     Enterprise Technology

$80K - $120K *

The Director of Strategic Customer Growth is responsible for driving revenue growth through strategic sales initiatives and key account management in the medical device industry. This role involves cu...

Reposted 1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K - $250K *

The Senior Director of Customer Marketing at Netradyne will lead customer advocacy efforts, including managing customer references and creating impactful customer stories. This role involves collabora...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K - $250K *

The Senior Director of Customer Marketing at Netradyne will lead customer advocacy efforts, including managing customer references and creating impactful customer stories. This role involves collabora...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$192K - $346K *

The Executive Director, Experience Design is responsible for optimizing the user experience on the Ingram Micro Xvantage™ platform, ensuring it is intuitive and impactful. This role involves leading t...

1 month ago

  •   11 - 15 years exp.  •   Business Services

$80K - $150K *

The Director of Customer Success will lead and manage a team of Customer Success Managers focused on enterprise accounts, ensuring clients maximize the value from Gainsight's solutions. This role requ...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$120K - $160K *

The Director of Engagement Strategy at CMI Media Group will lead the development and execution of innovative cross-channel media strategies in the healthcare sector. This role involves guiding a high...

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $120K *

The Director of Engagement Strategy at CMI Media Group will lead the development and execution of innovative cross-channel media strategies in the healthcare sector. This role involves guiding a high...

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $120K *

The Director of Engagement Strategy at CMI Media Group will lead the development and execution of innovative cross-channel media strategies in the healthcare sector. This role involves guiding a high...

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $120K *

The Director of Engagement Strategy at CMI Media Group will lead the development and execution of innovative cross-channel media strategies in the healthcare sector. This role involves guiding a high...

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$210K - $230K *

The Director of Product Management at Extreme Reach will lead the vision, strategy, and roadmap for XR Pay's client-facing applications in the commercial and entertainment industries. This role involv...

Today

  •   8 - 10 years exp.  •   Media

$130K - $180K *

The Senior Director of Product Management will lead the product strategy and execution focused on enhancing eCommerce penetration and delivering exceptional digital customer experiences. This role req...

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$80K - $120K *

The Director of Customer Growth Marketing at MaintainX will lead customer expansion and lifecycle marketing initiatives to drive revenue growth from existing accounts. This role involves developing st...

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $200K *

The Global Director of Professional Services at Intercom will lead and scale the Professional Services organization, collaborating with the global Customer Solutions leadership team to enhance custome...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

The Director, Engagement is responsible for managing client accounts, driving strategic initiatives, and ensuring the effective execution of complex projects. This role requires strong leadership, pro...

Vancouver, BCIn-Person

1 month ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

The Director, Engagement is responsible for managing client accounts, driving strategic initiatives, and ensuring the effective execution of complex projects. This role requires strong leadership, pro...

Toronto, ONIn-Person

1 month ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Director of Customer Engagement?question toggle

    A Director of Customer Engagement is responsible for developing and implementing strategies to improve customer loyalty, satisfaction, and retention.

  • Where can I find Director, Customer Engagement roles?question toggle

    You can find high-paying Director, Customer Engagement roles on Ladders.

  • What kind of industries need Directors of Customer Engagement?question toggle

    Various industries including tech, marketing, finance and others employ Directors of Customer Engagement to better their customer relations.

  • What salary range can I expect for a Director, Customer Engagement role?question toggle

    On Ladders, we exclusively list jobs that pay $100k and above. You can expect competitive salaries for Director, Customer Engagement roles.