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68,688

Director, Customer Service Jobs

Salary Range

$90K

$225K

Average Salary: $192,097
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Director of Customer Service

Developing and implementing action plans to improve performance to world class levels. Implementing the structure, talent, and processes to enable the organization to execute rapid growth...

Posted 1w ago

by Kristin Kerrigan

  •   5 - 7 years exp.  •  Retail & Consumer Goods

Director of Customer Service

Serve as an active member of the global leadership team, working together with leaders in all areas of the business to delight our customers and achieve business performance goals...

Posted 2d ago

  •   11 - 15 years exp.  •  Manufacturing & Automotive

Customer Service Director

Manage retail customers portals to send order acknowledgments, advance shipping notices (ASN’s), invoices, retrieve transportation status/updates, create labels, and to dispute chargebacks...

Posted 4d ago

  •   11 - 15 years exp.  •  Manufacturing & Automotive

Health Director of Customer Service

Acting as a liaison between the customer service department and other divisions in the company, including communicating to relationship managers, implementation associates, product development team, m...

Posted 2d ago

  •   5 - 7 years exp.  •  Business Services

Sr. Director of Customer Service

Ability to understand broader business objectives and break down into specific tactical requirements, then prioritize and execute against them. Work with quality and training teams to ensure knowledge...

Posted 2d ago

  •   8 - 10 years exp.  •  Aerospace & Defense

Director of Customer Service

Use existing data and create new reports to uncover business trends, then implement improvement plans based upon this data – interrogate the data until it confesses...

Posted 1w ago

  •   5 - 7 years exp.  •  Transportation

Customer Service Representative

Reporting- Prepare any reports concerning customer service activities as required by Supervision. Conduct telemarketing and customer survey reports.

Posted 2d ago

  •   5 - 7 years exp.  •  Transportation

Customer Service Manager

Provide one touch resolution to all customer service inquiries by training and empowering the customer service team wherever possible.

Posted 3d ago

  •   Manufacturing & Automotive

Customer Service Director

The main responsibility of Customer Service Director is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet and...

Posted 2w ago

  •   8 - 10 years exp.  •  Manufacturing & Automotive

Mgr - Customer Service

• Manages the processing of incoming requests and issues to the Customer Service Representatives to ensure courteous, timely and effective completion and resolution of issues...

Posted 2d ago

  •   5 - 7 years exp.  •  Retail & Consumer Goods

Customer Service Manager

Ensure team meets attendance productivity and quality goals to contribute to the overall operational excellence of the Appliances National Customer Service Center...

Posted 3d ago

  •   5 - 7 years exp.  •  Retail & Consumer Goods

Customer Service Manager

Hands-on involvement in all aspects of customer service, including daily handling of customer calls and emails. Develop managerial and leadership skills of team leads / representatives...

Posted 6d ago

  •   5 - 7 years exp.  •  Transportation

Manager, Customer Service

Communicate effectively with internal teams -Sales/Planning/Transport to drive high levels of customer service standards – OTIF.

Posted 6d ago

  •   11 - 15 years exp.  •  Retail & Consumer Goods

Manager, Customer Service

This position is responsible for managing staff in all day-to-day activities to consistently meet established customer service/contact center service levels/metrics, schedule adherence and quality sta...

Posted 1w ago

  •   5 - 7 years exp.  •  Healthcare

Manager, Customer Service

Ensure compliance with applicable policies, procedures, processes, outcomes, contractual agreements and State and Federal regulations.

Posted Yesterday

  •   5 - 7 years exp.  •  Healthcare

Customer Service Specialist

Keeps current on all products offered by company. Monitors, understands and implements changes in regulatory requirements or CS processes.

Posted 2d ago

  •   5 - 7 years exp.  •  Healthcare

Manager, Customer Service

The Manager provides direct supervision to a team of Customer Services team members ensuring the team handles all customer inquiries in a timely, professional and courteous manner, including phone cal...

Posted 1w ago

  •   5 - 7 years exp.  •  Healthcare

Customer Service Director, Walmart

Responsible for leading our supply services team, you’ll ensure our customers get the best service. You’ll make our supply chain the envy of our competitors...

Posted 2w ago

  •   Retail & Consumer Goods

Customer Service Manager
$80K — $100K

Develop a relationship with customers to elevate their experience with Weston Foods. Build trust in order to have a strong understanding of the assigned customers' needs, behaviors and expectations t...

Posted 2d ago

  •   5 - 7 years exp.  •  Food & Beverages

Customer Service Manager
$80K — $100K

Assist in and/or develop cost management programs and processes consistent with corporate and branch goals and objectives.

Posted 6d ago

  •   Less than 5 years exp.  •  Telecommunications & Hardware

Customer Service Engineer

Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.

Posted 6d ago

  •   Less than 5 years exp.  •  Technical Services

Director Of Customer Service

Oversee the analysis of reports, audits and project quotas, identifying problems and improving procedures and standards.

Posted 2w ago

  •   8 - 10 years exp.  •  Transportation

Director of Customer Service

This role will be responsible for being both a strategic and tactical leader for both our Customer Experience and Product Support teams.

Posted 2w ago

  •   11 - 15 years exp.  •  Retail & Consumer Goods

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Director of Healthcare Services

The Director of Healthcare Services will oversee two sites and must have depth of knowledge in Clinical matters as well as Compliance specifically in home healthcare; the Director will be responsible...

Posted 2d ago

  •   5 - 7 years exp.  •  Healthcare

Senior Customer Service Manager
$200K — $250K

Create KPIs and a reporting package that tracks the performance of the Customer Service team; establish a reporting and KPI review cadence that you will lead...

Posted 5d ago

  •   11 - 15 years exp.  •  Real Estate & Construction