Director, Customer Engagement Jobs in Chicago, IL

Grow your career with a dynamic role that shapes digital strategies, deepens client relationships, and delivers transformative solutions for major telecom clients, all while leading high-performing te...

Unlock your potential as a strategic leader, fostering institutional relationships and delivering tailored asset management solutions while driving sales processes and client service excellence...

Join a team that's dedicated to customer success, offering expert technical leadership, managing relationships, and developing tailored data center solutions. Play a key role in driving product strate...

Shape the future of client partnerships by leading account strategies, enhancing client relationships, and driving financial performance across complex Life Sciences portfolios. Innovate solutions to...

Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...

Drive strategic initiatives for global client partnerships, leading complex programs to achieve significant business outcomes. Collaborate cross-functionally to optimize resource deployment and ensure...

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

Drive sales excellence by building and scaling effective enablement programs that enhance productivity, boost revenue, and foster a dynamic coaching culture within a high-performing team...

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

Accelerate engagement strategy development by leading innovative customer experiences that enhance HCP and patient journeys. Drive team success through insights and omnichannel tactics that strengthen...

Drive double-digit YOY growth by expanding key account engagement, positioning as a strategic AI transformation partner, and developing strong CXO relationships while achieving revenue targets through...

Drive consumer insights initiatives that shape strategic decisions, enhance product experiences, and foster a culture of data-driven growth. Collaborate with cross-functional teams to ensure insights...

Join a dynamic team to define and execute the vision for intelligent workforce engagement, leveraging AI in both Quality Management and Workforce Management to transform contact center operations and...

Pioneer impactful customer experiences by leading CX platforms and data strategy, ensuring seamless integration of analytics and customer insights to empower decision-making across the organization. D...

Explore a leadership role where you'll manage high-value client portfolios, drive growth, and deliver integrated solutions. Collaborate across teams to achieve both client success and internal excelle...

Accelerate customer engagement and retention through strategic marketing initiatives. Lead a team focused on optimizing lifecycle performance, driving product adoption, and fostering growth across div...

Lead strategic media initiatives across digital and traditional channels. Oversee cross-team collaboration and empower junior media professionals through training and development while ensuring progra...

Transform customer success strategies by engaging with US clients to drive value realization and achieve mutual goals, enhancing retention and growth within a diverse portfolio while collaborating wit...

Transform customer success by leading a dynamic team of CSMs, ensuring enterprise clients achieve their security goals while driving growth through effective coaching, strategic partnerships, and oper...

Shape the future of integrated marketing as you lead client strategy, connect with senior stakeholders, and enhance account performance to drive growth and deliver measurable business results across d...

Lead the charge in driving enterprise growth by integrating business development, channel strategy, and revenue operations. Partner with cross-functional teams to implement data-driven strategies for...

Join a dynamic team as you shape and scale corporate storytelling, define strategic communications frameworks, and enhance the brand’s visibility across multiple channels in a fast-paced, innovative e...

Empower employee engagement and culture through innovative strategies, data-driven insights, and comprehensive wellness initiatives. Collaborate with leadership to fortify DEI efforts and build a moti...

Transform customer journeys by leading and scaling a global enablement strategy. Drive measurable engagement and retention through innovative programs, content, and communities while guiding a high-pe...

Transform partner relationships into streamlined sales strategies, driving measurable revenue impact across AMER and LATAM. As a leader, you'll coach a team while directly engaging with key partners t...