5-7 years of experience in product operations or related field
Proven track record in managing cross-functional teams
Strong understanding of product management processes
Excellent communication skills for executive-level interactions
Experience with both in-house and offshore engineering teams
Responsibilities
Ensure operational alignment across multiple product management tracks
Oversee daily partnerships with engineering teams
Develop and maintain effective working models and systems
Lead go-to-market execution strategies
Provide transparent updates on delivery health to stakeholders
Solve complex cross-team problems as delegated by the VP of Product
Benefits
Opportunity to work in a high-impact leadership role
Collaborative environment with cross-functional teams
Exposure to executive-level decision-making
Chance to influence product strategy and execution
Access to professional development resources
Full Job Description
The Director of Product Operations is the trusted operating partner for excellence across the entire product organization. This role owns everything that makes the roadmap executable: keeping the multiple product management tracks operationally aligned, running the day-to-day partnership with both in-house and offshore engineering, and building and maintaining the working models, rituals, and systems that let the team deliver at a high level.
This role also carries a major share of go-to-market execution and executive-facing communication. The Director represents Product Operations directly to brand and executive stakeholders, gives the organization an honest and current view of delivery health, and acts as the person the VP of Product can hand an ambiguous cross-team problem to and trust it gets solved.