Director, Customer Engagement Jobs in San Francisco, CA

Take ownership of cross-functional projects, driving product deployment and customer engagement. Lead dynamic teams, manage multiple projects, and ensure successful implementations while delivering on...

Lead customer success initiatives to enhance post-implementation experiences, drive engagement, and ensure value realization across client accounts while managing a team dedicated to operational excel...

Partner with us to lead and scale strategic partnerships in the Travel & TMC sector. Drive high-value deals, manage executive relationships, and build a high-performing team while shaping a crucial bu...

Drive the future of customer success by leading a high-performing team. Own retention and revenue targets, establish proactive risk management, and refine operational models to ensure sustained custom...

Elevate customer engagement through strategic lifecycle marketing that drives product usage and revenue growth in an API-first environment by leveraging data insights and cross-functional collaboratio...

Join a team that's redefining product testing through innovative research solutions. Help deepen client relationships while ensuring exceptional customer experiences and driving growth, all within a f...

Drive best-in-class travel support through strategic leadership and operational excellence. Oversee lodging, flights, and customer advocacy, fostering a culture of continuous improvement and exception...

Elevate customer engagement by leading a global team, shaping delivery methodologies, and anchoring flagship accounts while driving measurable outcomes for a high-stakes AI-focused environment...

Pioneer innovative AI strategies that enhance healthcare professional engagement, drive business transformation, and create superior customer experiences in a dynamic, commercial environment. Lead cro...

Elevate customer success operations by building a dynamic team and optimizing workflows. Leverage analytics to drive insights, design training programs, and ensure seamless collaboration across functi...

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

Unlock potential by creating impactful customer marketing strategies to drive retention, expansion, and adoption in a collaborative, data-driven environment that enhances customer engagement and drive...

Join a high-impact role driving customer retention and growth strategies across 2-3 portfolio companies. Utilize deep operational expertise to enhance customer success functions while diagnosing perfo...

Optimize client relationships and drive growth by strategically managing a portfolio of accounts. Identify expansion opportunities and implement innovative solutions to enhance client success through...

Lead the strategy and development of innovative ecosystem solutions, harnessing APIs, SDKs, and integrations while mentoring a dynamic team. Collaborate with cross-functional partners to enhance produ...

Drive strategic delivery excellence across a $55M telecom portfolio, leading complex engineering programs while fostering client engagement and operational innovation. Elevate team performance and inf...

Lead strategic data partnerships to enhance collaboration and decision-making across commercial teams. Drive governance, compliance, and innovative data integration with a focus on maximizing value fr...

Elevate customer experience by leading strategic retention and loyalty initiatives. Drive measurable impact through data-informed insights and foster a high-performing team, dedicated to enhancing sat...

Lead the charge in shaping an AI-driven customer care strategy, guiding a talented team of product managers. Own a comprehensive portfolio that enhances support experiences through innovative technolo...

Champion a unified customer engagement strategy, enhancing HCP and KOL experiences across therapeutic communities to create a seamless, impactful journey that meets enterprise objectives and drives su...

Empower a high-performing team while strategizing operational excellence in group travel support. Lead contract management and bookings by fostering continuous improvement and unwavering customer focu...

Lead the development of customer success strategies, driving retention and growth in a fast-paced environment while enhancing executive relationships and ensuring exceptional value delivery across B2B...

Innovate strategic communications for Customer Engagement teams, translating leadership insights into impactful messaging. Lead integrated plans, support change initiatives, and cultivate engagement a...

Join us to lead customer experience transformation initiatives that bridge services, product efficiency, and strategy for a global team. Collaborate with executives to drive progress, remove bottlenec...

Champion the evolution of marketing operations to enhance efficiency, quality, and strategic impact across systems and processes. Grow a high-performing team while optimizing technology and operations...