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$90K
$225K
As a Director within Axon’s Customer Success organization, you will lead a team of Strategic Customer Success Managers that manage company’s largest customers...
Posted Yesterday
• 5 - 7 years exp. • Aerospace & Defense
As the Director of Customer Success, you will co-own our Enterprise and Regional CSM teams and wholly own the Customer Success conversion of pilots into recurring customers...
Posted 2d ago
• Less than 5 years exp. • Education, Government & Non-Profit
Drive customer success strategy to ensure that every customer achieves desired business outcomes, understands how the relationship with Elastic Path can evolve and how services can be added...
Posted Yesterday
• 5 - 7 years exp. • Information Technology
Responsible for leading the team of Client Success Managers who work with our customers every day to ensure true business value is realized and the use of company’s platform is optimized...
Posted 3d ago
• 11 - 15 years exp. • Staffing
Lead customer service & support for our global customers Influence customer lifetime value through product adoption, customer satisfaction, and overall health scores...
Posted Yesterday
• 5 - 7 years exp. • Enterprise Technology
Be accountable for the success of the Ivalua customer journey as measured by the net revenue retention for each customer and adoption.
Posted 6d ago
• 5 - 7 years exp. • Information Technology
Enforce a private SLA for our open-source users, by coordinating actions from within customer success, engineering and other internal teams; put together a support system in place and align customer s...
Posted 1w ago
• Enterprise Technology
Develop, execute and optimize programs to promote ideal customer journeys for Talkdesk’s most Strategic Accounts
Posted Today
• 11 - 15 years exp. • Enterprise Technology
Own and manage all aspects of the customer relationship including onboarding, training, relationship development, and subscription renewals.
Posted 3d ago
• 11 - 15 years exp. • Business Services
Hire, coach and manage a team of customer success managers, developing and expanding their customer, product, and domain expertise.
Posted 3d ago
• 8 - 10 years exp. • Enterprise Technology
Set the overall vision and strategic plan for the Customer Success organization, focusing on driving product adoption, leading a positive customer experience, and driving growth through gross renewals...
Posted 1w ago
• Technical Services
Putting together a GET WELL PLAN in coordination with the regional CS leaders and help track customer health until it is improved. Assembling executive reports and renewal information for board and...
Posted 1w ago
• Information Technology
Ensure a plan is in place for each customer, to address change management, engagement and adoption
Posted 1w ago
• Less than 5 years exp. • Education, Government & Non-Profit
Work closely with Product team to share customer insights that inform future product developments and effectively bring those innovations to bear for optimal customer success...
Posted Today
• 5 - 7 years exp. • Enterprise Technology
Serve as a bridge between the Customer and our Professional Services, Support, Sales, and Marketing departments, with the goal of improving customer satisfaction and ensuring customer success...
Posted 1w ago
• 5 - 7 years exp. • Enterprise Technology
Ensure a plan is in place for each customer, to address change management, engagement and adoption
Posted 1w ago
• Less than 5 years exp. • Education, Government & Non-Profit
As our Director, Enterprise Customer Success you will be critical in designing and executing a world-class customer journey to drive increasing value into our Enterprise line of business...
Posted 1w ago
• Technical Services
Own a strategic book of business and achievement of goals such as retention, expansion, client satisfaction, and product utilization.
Posted 1w ago
• 11 - 15 years exp. • Healthcare
The Director of Customer Success will work with a portfolio of enterprise customers to maximize the ROI and ensure continued alignment between key stakeholders of Focal and our customers...
Posted 2w ago
• Less than 5 years exp. • Retail & Consumer Goods
Own and manage P&L projections for the global Customer Success organization with high predictability, considering all operational aspects and their impacts on corporate financials...
Posted Yesterday
• 11 - 15 years exp. • Enterprise Technology
A proven track record of exceeding retention/churn quotas or adoption targets with a deep understanding of value drivers in recurring revenue business models...
Posted 3d ago
• Enterprise Technology
Director of Customer Success with expertise in digital marketing and a proven track record of managing a team of Customer Success Managers.
Posted 2w ago
• 5 - 7 years exp. • Business Services
Identifying and Nurturing Growth Opportunities: Responsible for the farming and growth of accounts for the region and for strategic account management...
Posted 6d ago
• 8 - 10 years exp. • Technical Services
You will be responsible for driving ongoing projects and daily requests that support the scalability of the customer journey and experience from onboarding through renewal, while collaborating with o...
Posted 2d ago
• 8 - 10 years exp. • Enterprise Technology
Define and align Customer Success strategy for the region with Senior Director, including level of effort across products and locations, engagement strategies and activities, and budget and staffing n...
Posted 3d ago
• 5 - 7 years exp. • Business Services