Director, Customer Success Jobs

Drive the future of customer success by leading a high-performing team. Own retention and revenue targets, establish proactive risk management, and refine operational models to ensure sustained custom...

Lead customer success initiatives to enhance post-implementation experiences, drive engagement, and ensure value realization across client accounts while managing a team dedicated to operational excel...

Transform customer success outcomes by leading and developing a high-performing team dedicated to driving retention and growth in a fast-paced, data-driven environment...

Transform customer success operations by building a new team focused on project management, customer engagement, and operational excellence, while shaping global strategies to enhance software deliver...

Lead the Corporate Customer Success team to enhance adoption, retention, and strategic initiatives. Drive measurable outcomes and cultivate long-term partnerships, collaborating across departments to...

Champion customer success by leading a high-performing team to enhance customer engagement, optimize product adoption, and drive value realization for strategic accounts, ensuring a collaborative, res...

Lead the charge in enhancing customer success for our largest accounts. Oversee a team dedicated to driving product value through strategic engagement and metrics-driven initiatives. Cultivate trusted...

Shape the future of customer success by leading strategy, coaching teams, and fostering executive relationships, ensuring exceptional outcomes and retention for our key clients in a dynamic environmen...

Optimize customer success operations by driving analytics to enhance Gross Revenue Retention, Net Revenue Retention, and product adoption. Collaborate with leadership to transform data into actionable...

Empower customers to maximize success with our platform, combining technical expertise and relationship-building to drive satisfaction, retention, and strategic growth. Collaborate across teams to ens...

Lead the charge in enhancing client success through strategic initiatives, operational excellence, and team leadership. Foster executive relationships while driving revenue growth, retention, and alig...

Elevate customer success by leading multiple teams, shaping strategy, fostering relationships, and driving performance in a dynamic environment for sustained growth and customer satisfaction...

Lead the charge in shaping a high-impact Customer Success function. Oversee strategy, processes, and metrics to enhance customer retention and growth, ensuring scalability and revenue generation for t...

Manage and develop a high-performing team of Customer Success Managers, driving retention and value realization for a portfolio of Upmarket customers, while collaborating cross-functionally to ensure...

Accelerate progress at customer retention and success operations by developing scalable processes, enhancing data-driven decision-making, and leading cross-functional initiatives that drive customer h...

Shape the future of customer success operations by leading strategic transformations that enhance retention, optimize processes, and leverage data-driven insights for maximum efficiency and scale acro...

Lead the charge in customer success and account management for strategic B2B SaaS clients, ensuring high retention, driving product adoption, and enhancing customer experiences through effective suppo...

Optimize and elevate customer success operations by leveraging metrics, technology, and strategic initiatives. Drive productivity across cross-functional teams, ensuring seamless processes and strong...

Drive customer success by leading global teams, improving retention, and enhancing product utilization, ensuring a seamless experience across diverse regions and platforms while driving operational ex...

Lead the development of customer success strategies, driving retention and growth in a fast-paced environment while enhancing executive relationships and ensuring exceptional value delivery across B2B...

Drive customer retention and revenue growth by ensuring seamless onboarding and delivering exceptional value, while supporting expansion opportunities within your portfolio of enterprise retail accoun...

Drive growth and enhance customer experiences in a dynamic B2B SaaS environment. Lead a global team focused on adoption, retention, and success, while establishing strategic initiatives that foster st...

Join a team that's dedicated to enhancing client relationships and driving success through effective onboarding and adoption strategies in healthcare technology. Take ownership of enterprise accounts...

Champion customer success by leading a team to enhance satisfaction and retention. Develop strategies that drive strong relationships, utilize data for insights, and collaborate across teams to meet a...

Lead the global Customer Success operations strategy by analyzing renewal health, modeling retention risks, and enhancing post-sales processes while managing a skilled team across diverse regions for...