Director, Technical Support Jobs

Lead and transform the product support function with a focus on AI integration, team development, and operational excellence, ensuring a customer-first approach while achieving strategic, scalable sol...

Help us enhance customer satisfaction by leading our Technical Support team to deliver exceptional service, improve processes, and boost collaboration across departments, ensuring equipment uptime and...

Lead the charge in managing a global B2B technical support team, ensuring top-tier service delivery and operational excellence while enhancing customer experiences across diverse teams and functions...

Transform customer support by leading a global B2B team, enhancing service delivery, and driving operational improvements to foster a seamless customer experience across various channels and regions...

Champion customer success by onboarding new users, configuring sensor hardware, and ensuring seamless deployments while collaborating with support teams to troubleshoot and optimize solutions in a dyn...

Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...

Lead the Americas Technical Operations, ensuring high-performance, compliant operations while driving strategies that align with global objectives and enhance operational metrics across the region...

Join a team that drives operational excellence in event production. Lead workforce strategy for the Technician Resource Center, maximizing talent deployment across various technical disciplines to ens...

Drive excellence by leading a dynamic Product Expert team to deliver high-touch support. Bridge customers and engineering to ensure alignment and empower your team to achieve technical excellence in a...

Transform customer experience by leading Tier 3 technical support and integrations. Build a high-performing team to resolve complex issues while ensuring seamless collaboration across Support, Enginee...

Unlock your potential as a Production Support Engineer, ensuring a seamless patient experience on our voice AI platform. Triage issues, collaborate with engineers, and enhance system reliability in a...

Inspire our technology's foundation by building HIPAA compliance, IT operations, and vendor management from scratch as we prepare for launch, while also taking a hands-on approach to executing tasks u...

Shape the future of technical support by leading a dynamic team, driving operational excellence, and enhancing customer satisfaction through effective mentorship and hands-on troubleshooting in a coll...

Lead the charge in mentoring and managing a local Technical Support team, ensuring technical excellence while delivering outstanding customer experiences. Drive process improvements and collaborate cr...

Join us to lead multi-disciplinary engineering operations in North America, driving talent development, project execution, and vendor management. Your hands-on leadership will enhance technical delive...

Optimize technical support operations by diagnosing and resolving customer issues for DTS hardware and software systems, ensuring high satisfaction and contributing to product improvements through cro...

Shape the future of technical strategy by translating complex ideas into clear, impactful executive communication. Collaborate with leadership to enhance decision-making and operational efficiency in...

Empower our customers and enhance their experience by troubleshooting complex issues, driving product feedback, and collaborating with cross-functional teams to ensure world-class support in a dynamic...

Join us to enhance customer experiences as you troubleshoot and resolve complex product issues. Collaborate with engineering to implement solutions and drive improvements in tools, processes, and metr...

Lead the charge in enhancing customer support operations, driving team performance, and implementing scalable systems to optimize the customer experience. Foster collaboration across departments to st...

Champion customer satisfaction by leading a high-performing support team, enhancing operational efficiencies, and collaborating with cross-functional partners to drive metrics-based improvements while...

Help us redefine technical support by owning high-impact escalations, leveraging AI tools, and mentoring junior team members. Collaborate across departments to enhance customer experience. Your expert...

Transform customer support by leading high-performing teams while driving operational excellence and enhancing client satisfaction through innovative solutions and strategic initiatives...

Transform the customer support landscape by leading and innovating support teams, enhancing operational excellence, and driving exceptional service delivery to strengthen customer relationships and sa...

Accelerate progress at the forefront of IT management by providing strategic oversight across enterprise technology operations, governance, and compliance. Lead initiatives that align technology decis...