Director, Technical Support Jobs in San Francisco, CA

Build a world-class technical support team, driving operational excellence and innovative problem-solving across cloud environments while collaborating closely with engineering to enhance service deli...

Drive excellence by leading a dynamic Product Expert team to deliver high-touch support. Bridge customers and engineering to ensure alignment and empower your team to achieve technical excellence in a...

Transform customer experience by leading Tier 3 technical support and integrations. Build a high-performing team to resolve complex issues while ensuring seamless collaboration across Support, Enginee...

Unlock your potential as a Senior Enterprise Technical Support Engineer, leveraging 8+ years of expertise in troubleshooting complex cloud and infrastructure challenges while mentoring a dynamic team...

The Product Support Engineer at Dexterity is responsible for ensuring the reliable operation of Mech systems at customer sites, bridging hardware, systems integration, and field operations. This role...

Empower our customers and enhance their experience by troubleshooting complex issues, driving product feedback, and collaborating with cross-functional teams to ensure world-class support in a dynamic...

Join us to enhance customer experiences as you troubleshoot and resolve complex product issues. Collaborate with engineering to implement solutions and drive improvements in tools, processes, and metr...

Empower your engineering team by managing roadmap execution, optimizing agile processes, and fostering collaboration. Use your SaaS expertise to lead diverse teams in delivering high-quality data-driv...

Execute seamless IT support across our San Francisco office and warehouse. Ensure operational efficiency, enhance executive technology experience, and implement scalable systems to facilitate growth i...

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

Pioneer the strategy and execution of data platforms and AI products, leading cross-functional teams to enhance commercial life sciences solutions while driving revenue growth and product adoption in...

Build and lead a global Professional Services team, driving customer onboarding, optimizing methodologies, and leveraging AI to enhance project delivery across regions and cultures. Play a pivotal rol...

MicroTech is seeking a results-driven Director of Sales to lead IT sales for networking services and solutions, focusing on expanding the client base within the federal government sector. The role inv...

Lead the charge in optimizing service delivery operations to meet growth goals while ensuring speed, safety, and quality in field service execution for an expanding organization...

Engage with clients to ensure operational excellence by providing expert technical support for Symbotic systems, driving technical troubleshooting, and managing escalations in high-impact situations t...

Join a dynamic team as you empower customers through expert technical support, engaging with cross-functional teams to enhance product experience and documentation while leveraging innovative tools fo...

Champion the design and delivery of innovative terminal hardware systems. Drive cross-functional collaboration to ensure successful development, integration, and testing of advanced RF and baseband te...

Lead advanced audiovisual support initiatives, optimize AV systems for events, and mentor junior technicians while ensuring peak performance of technical operations for high-profile projects...

Lead a team to ensure accurate revenue recognition under ASC 606 while driving efficiencies and mentoring staff. Serve as the technical expert interfacing with various departments and auditors, champi...

Lead the charge in optimizing technical operations to enhance quality, compliance, and productivity. Collaborate across departments while managing budgets and staff development to drive innovative sol...

Pioneer strategic direction for Technical Solutions globally, managing teams while driving cross-functional collaboration. Shape pre-sales engagements and establish operational excellence for a seamle...

The Application Support Engineer at Dexterity is responsible for ensuring the smooth operation of deployed AI applications in customer environments, resolving complex software issues, and providing in...

Develop deep diagnostics for customer issues while enhancing support tools and processes. Own ticket resolution and proactive solutions, significantly improving product reliability to strengthen partn...

Elevate customer success by leading a Sales Engineering team focused on driving revenue through technical excellence, strategic engagement, and cross-functional collaboration in complex sales environm...

Accelerate integration solutions by leading a skilled engineering team to enhance data visibility and governance across diverse platforms, establishing robust connector architectures and driving opera...