Directors of Technical Support play a pivotal role in maintaining the technology assets of a business. They lead teams responsible for resolving technical difficulties and improving operational efficiency. If you have the skills and experience in managing tech support teams, systems and processes, access high-paying Director, Technical Support jobs at Ladders.
As a Ladders member, you get access to our curated, ad-free platform where top-rated employers post their $100K+ job opportunities. Find your perfect fit in Director, Technical Support jobs, and make your next career move with confidence.
$80K - $95K *
Take ownership of technical support operations, leading a team to deliver outstanding service while optimizing processes. Drive operational excellence through SOP development and metrics tracking to e...
3 weeks ago
$125K - $140K *
Lead the charge in enhancing global technical support operations, fostering a high-performance culture, and ensuring exceptional customer experiences through strategic improvements and effective team...
Reposted today
$125K - $150K *
Shape the future of mobile telecommunications by overseeing deployment, integration, and support for customer solutions. Ensure operational readiness and quality service through collaboration with var...
1 week ago
$80K - $110K *
Drive technical support leadership by overseeing incident management and customer communication during PT business hours. Act as the senior decision-maker, managing cross-team coordination and ensurin...
2 days ago
Director, Technical Experience
$150K - $180K *
Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...
1 week ago
$120K - $135K *
Elevate customer satisfaction by leading a strategic, multi-tiered technical support team. Drive operational excellence and collaborate across departments to enhance support strategies and foster a cu...
1 week ago
$135K - $160K *
Champion the development of robust CI/CD pipelines, driving DevSecOps practices, automated security checks, and innovative release management strategies while leading a dynamic DevOps Engineering team...
6 days ago
Director, AV Technical Operations
$110K - $130K *
Champion operational excellence while leading AV technical projects and teams. Align execution strategies with market sales, ensuring timely delivery and client satisfaction. Drive financial performan...
2 weeks ago
Director, AV Technical Operations
$110K - $130K *
Champion technical excellence in AV operations, leading project management and installation teams to achieve client satisfaction and financial success while aligning with sales and market strategies f...
2 weeks ago
$110K - $130K *
Innovate customer support leadership by driving operational excellence, fostering teamwork, and exceeding revenue goals while ensuring alignment with organizational values and enhancing the customer e...
3 weeks ago
$110K - $130K *
Shape the future of CAT Support by leading operations, driving goal achievement, and fostering collaboration to enhance customer satisfaction while developing talent within your team. Elevate operatio...
3 weeks ago
$110K - $130K *
Accelerate your career by leading CAT Support operations, ensuring revenue growth, employee development, and customer satisfaction while collaborating strategically across teams to achieve organizatio...
3 weeks ago
$110K - $130K *
Drive excellence in CAT Support by leading operations, enhancing team productivity, and ensuring customer satisfaction. Collaborate effectively with internal teams and external partners to achieve ope...
3 weeks ago
$110K - $130K *
Drive operational excellence in CAT Support by overseeing productivity, ensuring customer satisfaction, and promoting team development. Collaborate with internal and external stakeholders to achieve r...
3 weeks ago
Director of Technical Services
$180K - $200K *
Architect cutting-edge food safety and quality systems, collaborating with the COO to enhance processes and foster a culture of excellence within a large food manufacturing organization...
1 week ago
$80K - $95K *
Join a team that's committed to delivering exceptional technical support while mentoring and leading a dynamic technical support team. Drive continuous improvements and collaboration across department...
1 week ago
Director, Technical Operations
$129K - $178K *
Drive operational excellence by leading Technical Operations to ensure efficient manufacturing processes, regulatory compliance, and high-quality product delivery. Collaborate cross-functionally to op...
Today
Director, Technical Services Division
$250K - $275K *
Lead and grow a multidisciplinary team in Technical Services, driving technical innovation and customer solutions. Engage with clients, oversee program execution, and develop strategies for business g...
1 week ago
Director, Customer Technical Support
$164K - $246K *
Unlock potential by leading a top-tier customer technical support team, enhancing service quality, and driving operational excellence for customer-facing IT services, while mentoring a diverse group o...
Reposted 2 weeks ago
Director, Customer Technical Support
$164K - $246K *
Drive customer satisfaction by leading a skilled technical support team. Oversee incident management and infrastructure support to enhance service quality globally. Collaborate with cross-functional t...
Reposted 2 weeks ago
Director, Customer Technical Support
$164K - $246K *
Join a team that's shaping exceptional customer support experiences by leading technical teams and enhancing service capabilities to mitigate cyber risk globally...
Reposted 2 weeks ago
Director, Customer Technical Support
$164K - $246K *
Lead the charge in delivering top-tier customer technical support. Oversee a global team dedicated to enhancing service quality while collaborating with cross-functional partners to resolve incidents...
Reposted 2 weeks ago
$88K - $105K *
Lead the charge in enhancing customer satisfaction by managing and developing a dynamic Technical Support team. Collaborate with cross-functional departments to drive service excellence and foster con...
Reposted 1 week ago
$90K - $110K *
Join a team that's dedicated to developing innovative internal applications using Python and SQL, enhancing system performance, and enabling continuous integration. Collaborate to build scalable solut...
6 days ago
Director of Technical Training
$215K - $240K *
Shape the future of technical training by building a comprehensive, AI-driven education program. Drive customer and partner enablement while ensuring education aligns with business outcomes across tec...
3 weeks ago
What is the role of a Director, Technical Support?
A Director, Technical Support manages teams responsible for diagnosing and fixing technical issues, enhancing system performance, and ensuring smooth tech operations.
What companies offer Director, Technical Support roles?
Various companies across industries like IT, telecommunications, e-commerce, and more require a Director, Technical Support to manage their tech support operations.
Why should I use Ladders for my Director, Technical Support job search?
Ladders is your go-to platform for vetted, high-paying jobs ($100k+). We ensure that you get exposure to opportunities from top-rated companies.