Move Up with Director, Technical Support Jobs at Ladders

Directors of Technical Support play a pivotal role in maintaining the technology assets of a business. They lead teams responsible for resolving technical difficulties and improving operational efficiency. If you have the skills and experience in managing tech support teams, systems and processes, access high-paying Director, Technical Support jobs at Ladders.

Why Choose Ladders for Your Job Search?

As a Ladders member, you get access to our curated, ad-free platform where top-rated employers post their $100K+ job opportunities. Find your perfect fit in Director, Technical Support jobs, and make your next career move with confidence.

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$130K - $180K *

Champion a high-impact technical support team, driving automation and AI tools for improved resolution workflows. Lead strategic initiatives while overseeing operational excellence, partnering cross-f...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Technical Services

$166K - $221K *

Manage and enhance technical support operations for SaaS healthcare solutions, leading teams while driving innovation and excellence in customer support. Collaborate across functions to solve complex...

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $130K *

Lead live productions and ensure flawless execution across broadcasts, events, and recordings. Collaborate with teams to enhance technical operations, mentoring staff while exceeding client expectatio...

2 weeks ago

  •   Less than 5 years exp.  •   Media

$73K - $95K *

Elevate customer support by taking ownership of integration issues and refining processes. Collaborate with teams to enhance experience, resolve problems, and contribute to a strong, effective support...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$92K - $138K *

Empower a high-performing technical support team to deliver innovative solutions, manage escalated customer issues, and drive operational excellence through effective leadership and collaboration acro...

Waterloo, ONIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $200K *

Elevate sales growth by leading a team to drive new market engagement and exceed performance targets in a dynamic remote environment, fostering collaboration and coaching to ensure team success and ac...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Join us to lead and innovate in cutting-edge cyber solutions, integrating AI/ML technologies to enhance defense operations for the Intelligence Community and Department of Defense while fostering team...

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$150K - $264K *

Manage strategic program execution, ensuring customer satisfaction and growth. Collaborate cross-functionally, define milestones, and lead financial and technical performance for mission-critical proj...

3 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$100K - $130K *

Transform client experiences by leading document processing and mail operations. Oversee service delivery, enhance client relationships, and drive operational efficiency in a high-volume environment t...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$85K - $136K *

Lead the charge in managing a citywide Technical Support team, ensuring high-quality service delivery across multiple locations. Collaborate with technical teams to integrate new technologies while fo...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $150K *

Join a dynamic team to manage the end-to-end product lifecycle, ensuring quality service delivery and optimal operational outcomes. Leverage your expertise to influence design decisions and drive prod...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Drive pre-sales technical strategy and team leadership, focusing on AI architecture and integrations. Collaborate with sales, product, and engineering leaders to optimize demo excellence and ensure hi...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $130K *

Join a dynamic team to lead product support operations, empowering specialists to deliver exceptional customer experiences while driving continuous improvement and efficiency across support systems an...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$68K - $147K *

Shape the future of customer support by leveraging your technical expertise to resolve complex issues and enhance client experiences in a dynamic and collaborative environment across US and Canada...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$68K - $147K *

Serve as a key technical troubleshooter, helping customers resolve issues and improve operational efficiency. Collaborate closely with various teams to enhance customer experience through technical su...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $150K *

Accelerate progress at a global scale by leading technical support initiatives, enhancing equipment reliability, and providing strategic oversight in the engineering domain while ensuring exceptional...

3 days ago

  •   8 - 10 years exp.  •   Technical Services

$152K - $259K *

Drive innovation in customer support systems by leading technology strategy to enhance post-sales operations, with a focus on scalability and integration across teams for improved customer experiences...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $180K *

Lead the charge in marketing strategy for Mobile and IoT sectors, driving successful product positioning, partnerships, and go-to-market execution across global regions including Americas, Japan, and...

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$130K - $180K *

Join us to lead product marketing initiatives in Mobile and IoT markets, driving go-to-market strategies for Wallet and UWB product lines while analyzing trends and fostering partnerships across globa...

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$259K - $351K *

Manage post-silicon execution and bring-up readiness for complex Arm-based SoC initiatives. Drive cross-functional convergence on validation, performance, and quality to meet program objectives in a h...

6 days ago

  •   11 - 15 years exp.  •   Consumer Technology

$200K *

Transform sales performance by effectively leading and mentoring a dynamic sales team. Collaborate with cross-functional departments to drive strategy, meet goals, and foster strong relationships, all...

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$180K - $210K *

Support and elevate service operations across the Americas, leading a dedicated team to enhance customer success through exceptional field service and technical support while ensuring optimal performa...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$120K - $180K *

Transform operations by leading teams in manufacturing and engineering, ensuring excellence in safety, quality, and efficiency while fostering a culture of pride and innovation to support organization...

3 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$92K - $121K *

Lead a team of Technical Customer Support Engineers to enhance partner API onboarding, ensuring reliability and high-quality support. Collaborate with cross-functional teams to foster a seamless techn...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $150K *

Champion impactful client engagements by driving pre-sales design, managing project delivery, and fostering executive relationships. Leverage strategic vision and leadership skills to enhance account...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Director, Technical Support?question toggle

    A Director, Technical Support manages teams responsible for diagnosing and fixing technical issues, enhancing system performance, and ensuring smooth tech operations.

  • What companies offer Director, Technical Support roles?question toggle

    Various companies across industries like IT, telecommunications, e-commerce, and more require a Director, Technical Support to manage their tech support operations.

  • Why should I use Ladders for my Director, Technical Support job search?question toggle

    Ladders is your go-to platform for vetted, high-paying jobs ($100k+). We ensure that you get exposure to opportunities from top-rated companies.