Move Up with Director, Technical Support Jobs at Ladders

Directors of Technical Support play a pivotal role in maintaining the technology assets of a business. They lead teams responsible for resolving technical difficulties and improving operational efficiency. If you have the skills and experience in managing tech support teams, systems and processes, access high-paying Director, Technical Support jobs at Ladders.

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As a Ladders member, you get access to our curated, ad-free platform where top-rated employers post their $100K+ job opportunities. Find your perfect fit in Director, Technical Support jobs, and make your next career move with confidence.

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$140K - $180K *

Build a world-class technical support team, driving operational excellence and innovative problem-solving across cloud environments while collaborating closely with engineering to enhance service deli...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Technical Services

$100K - $130K *

Lead the Technical Support team, driving product improvement and customer satisfaction while ensuring efficient resource management and cross-functional collaboration within a dynamic environment focu...

Reposted today

  •   Less than 5 years exp.  •   Technical Services

$125K - $135K *

Engage in elevating technical support operations by leading a dynamic team focused on customer satisfaction, issue resolution, and cross-functional collaboration while driving quality metrics and stra...

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$105K - $115K *

Help us enhance customer satisfaction by leading our Technical Support team to deliver exceptional service, improve processes, and boost collaboration across departments, ensuring equipment uptime and...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$70K - $95K *

Champion customer success by onboarding new users, configuring sensor hardware, and ensuring seamless deployments while collaborating with support teams to troubleshoot and optimize solutions in a dyn...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Drive excellence by leading a dynamic Product Expert team to deliver high-touch support. Bridge customers and engineering to ensure alignment and empower your team to achieve technical excellence in a...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$164K - $246K *

Lead the charge in delivering top-tier customer technical support. Oversee a global team dedicated to enhancing service quality while collaborating with cross-functional partners to resolve incidents...

3 days ago

  •   11 - 15 years exp.  •   Technical Services

$70K - $95K *

Champion high-quality technical support by leading a skilled team in assembling and troubleshooting health monitoring equipment, ensuring customer satisfaction and operational excellence through conti...

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $95K *

Drive an impactful Technical Support team, managing inquiries, resolving issues, and enhancing customer satisfaction. Develop team skills, collaborate cross-functionally, and foster a positive environ...

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $130K *

Transform customer experience by leading Tier 3 technical support and integrations. Build a high-performing team to resolve complex issues while ensuring seamless collaboration across Support, Enginee...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$70K - $95K *

Unlock your potential as a Production Support Engineer, ensuring a seamless patient experience on our voice AI platform. Triage issues, collaborate with engineers, and enhance system reliability in a...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Shape the future of technical support by leading a dynamic team, driving operational excellence, and enhancing customer satisfaction through effective mentorship and hands-on troubleshooting in a coll...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Lead the charge in mentoring and managing a local Technical Support team, ensuring technical excellence while delivering outstanding customer experiences. Drive process improvements and collaborate cr...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

The Product Support Engineer at Dexterity is responsible for ensuring the reliable operation of Mech systems at customer sites, bridging hardware, systems integration, and field operations. This role...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Technical Services

$68K - $147K *

Join our team as a Technical Support Engineer, enhancing customer satisfaction through expert troubleshooting, problem-solving, and technical assistance for our North American market. Collaborate acro...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$68K - $147K *

Join a team that's dedicated to solving technical challenges for customers across North America. Provide advanced troubleshooting and support, ensuring exceptional service while collaborating with eng...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $160K *

Join us to lead multi-disciplinary engineering operations in North America, driving talent development, project execution, and vendor management. Your hands-on leadership will enhance technical delive...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$95K - $135K *

Optimize technical support operations by diagnosing and resolving customer issues for DTS hardware and software systems, ensuring high satisfaction and contributing to product improvements through cro...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$87K - $131K *

Engage in providing essential technical support across multiple regions, enhancing end-user experience through hands-on training, troubleshooting, and maintaining high service levels to achieve custom...

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Shape the future of technical strategy by translating complex ideas into clear, impactful executive communication. Collaborate with leadership to enhance decision-making and operational efficiency in...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$71K - $95K *

Empower our customers and enhance their experience by troubleshooting complex issues, driving product feedback, and collaborating with cross-functional teams to ensure world-class support in a dynamic...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$140K - $160K *

Join us to enhance customer experiences as you troubleshoot and resolve complex product issues. Collaborate with engineering to implement solutions and drive improvements in tools, processes, and metr...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $90K *

Help us redefine technical support by owning high-impact escalations, leveraging AI tools, and mentoring junior team members. Collaborate across departments to enhance customer experience. Your expert...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Transform the customer support landscape by leading and innovating support teams, enhancing operational excellence, and driving exceptional service delivery to strengthen customer relationships and sa...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Advance your sales leadership career by driving growth and optimizing sales processes within a high-performing team. Collaborate across departments to elevate performance and foster sustainable growth...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Director, Technical Support?question toggle

    A Director, Technical Support manages teams responsible for diagnosing and fixing technical issues, enhancing system performance, and ensuring smooth tech operations.

  • What companies offer Director, Technical Support roles?question toggle

    Various companies across industries like IT, telecommunications, e-commerce, and more require a Director, Technical Support to manage their tech support operations.

  • Why should I use Ladders for my Director, Technical Support job search?question toggle

    Ladders is your go-to platform for vetted, high-paying jobs ($100k+). We ensure that you get exposure to opportunities from top-rated companies.