Years of Experience
Easy Apply only
Provide first line diagnostic/troubleshooting support and technical expertise to answer customer questions, troubleshoot and resolve specific product related issues while maximizing customer satisfact...
Assist with designing new user adds, move, change process for desktop support and builds process. Provide backup support to other Technology Services areas and Resurgens Support Engineer as needed...
Analyze data and surface insights from escalations to advocate on behalf of customers, drive decision making to improve products and processes, and drive long term customer and partner loyalty...