Director, Technical Support Jobs in Plano, TX

Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...

Lead the Americas Technical Operations, ensuring high-performance, compliant operations while driving strategies that align with global objectives and enhance operational metrics across the region...

Transform customer experience by leading Tier 3 technical support and integrations. Build a high-performing team to resolve complex issues while ensuring seamless collaboration across Support, Enginee...

Shape the future of technical support by leading a dynamic team, driving operational excellence, and enhancing customer satisfaction through effective mentorship and hands-on troubleshooting in a coll...

Lead the charge in mentoring and managing a local Technical Support team, ensuring technical excellence while delivering outstanding customer experiences. Drive process improvements and collaborate cr...

Empower our customers and enhance their experience by troubleshooting complex issues, driving product feedback, and collaborating with cross-functional teams to ensure world-class support in a dynamic...

Join us to enhance customer experiences as you troubleshoot and resolve complex product issues. Collaborate with engineering to implement solutions and drive improvements in tools, processes, and metr...

Accelerate progress at the forefront of IT management by providing strategic oversight across enterprise technology operations, governance, and compliance. Lead initiatives that align technology decis...

Empower your engineering team by managing roadmap execution, optimizing agile processes, and fostering collaboration. Use your SaaS expertise to lead diverse teams in delivering high-quality data-driv...

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

Transform the compliance landscape by leading complex product support, ensuring accuracy in ELD systems, and driving improvements through data analysis and customer engagement. Collaborate with teams...

Shape a proactive safety culture by owning and enhancing health programs across multi-site operations in high-voltage environments. Directly impact regulatory compliance and workforce development whil...

Drive transformative IT strategies to scale technology operations, modernize systems, enhance security, and implement AI governance across the organization, partnering strategically with cross-functio...

Lead the customer solutions center, optimizing operations and fostering relationships to drive success. Ensure seamless communication, enhance customer satisfaction, and implement strategic initiative...

Champion fleet operational excellence by leading strategy, asset management, and compliance initiatives across multi-location service environments, ensuring optimal performance and cost efficiency for...

Join a team that's dedicated to customer success, offering expert technical leadership, managing relationships, and developing tailored data center solutions. Play a key role in driving product strate...

Unlock potential by providing top-notch technical support and troubleshooting for enterprise software. Collaborate with customers to resolve complex technical issues and enhance product knowledge acro...

Take ownership of production schedules and team operations, ensuring timely delivery of products through effective management of resources and workflow policies while maintaining safety and quality st...

Advance technical development initiatives to drive revenue growth through innovation. Collaborate with internal and external stakeholders for sales, manage repair capabilities, and support cost-saving...

Elevate customer success by leading a Sales Engineering team focused on driving revenue through technical excellence, strategic engagement, and cross-functional collaboration in complex sales environm...

Join a team that drives innovative engineering solutions for clinical trials. Lead a talented organization, reshape technology strategy, and enhance operational efficiency while delivering impactful A...

Lead and enhance technology alliance initiatives, managing partner relationships and integrations. Drive co-marketing strategies and collaboration with cross-functional teams to support business goals...

Transform enterprise support by leading a high-performing team to deliver exceptional service and operational excellence, ensuring strategic customers receive exemplary support that scales with busine...

Join a team that's transforming enterprise sales. Drive complex, multi-tower deals, building strong pipelines in the financial and insurance sectors with a focus on innovation and impactful client out...

Drive the evolution of AI-powered contract lifecycle management solutions, translating complex technologies into actionable business strategies. Collaborate with C-suite executives to craft innovative...