Director, Technical Support Jobs in Austin, TX

Build a world-class technical support team, driving operational excellence and innovative problem-solving across cloud environments while collaborating closely with engineering to enhance service deli...

Transform customer experience by leading Tier 3 technical support and integrations. Build a high-performing team to resolve complex issues while ensuring seamless collaboration across Support, Enginee...

Unlock your potential as a Senior Enterprise Technical Support Engineer, leveraging 8+ years of expertise in troubleshooting complex cloud and infrastructure challenges while mentoring a dynamic team...

Join us to lead multi-disciplinary engineering operations in North America, driving talent development, project execution, and vendor management. Your hands-on leadership will enhance technical delive...

Empower our customers and enhance their experience by troubleshooting complex issues, driving product feedback, and collaborating with cross-functional teams to ensure world-class support in a dynamic...

Join us to enhance customer experiences as you troubleshoot and resolve complex product issues. Collaborate with engineering to implement solutions and drive improvements in tools, processes, and metr...

Empower your engineering team by managing roadmap execution, optimizing agile processes, and fostering collaboration. Use your SaaS expertise to lead diverse teams in delivering high-quality data-driv...

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

Pioneer the strategy and execution of data platforms and AI products, leading cross-functional teams to enhance commercial life sciences solutions while driving revenue growth and product adoption in...

Build and lead a global Professional Services team, driving customer onboarding, optimizing methodologies, and leveraging AI to enhance project delivery across regions and cultures. Play a pivotal rol...

MicroTech is seeking a results-driven Director of Sales to lead IT sales for networking services and solutions, focusing on expanding the client base within the federal government sector. The role inv...

Lead the charge in optimizing service delivery operations to meet growth goals while ensuring speed, safety, and quality in field service execution for an expanding organization...

Engage with clients to ensure operational excellence by providing expert technical support for Symbotic systems, driving technical troubleshooting, and managing escalations in high-impact situations t...

Shape the future of customer support by leading digital technology transformation. Drive strategy and product direction across a diverse portfolio, ensuring a seamless customer experience through inno...

Unlock your potential by leading the resolution of complex production issues. Ensure system stability through cross-team collaboration and technical expertise, driving innovations across platforms and...

Elevate customer success by leading a Sales Engineering team focused on driving revenue through technical excellence, strategic engagement, and cross-functional collaboration in complex sales environm...

Transform enterprise support by leading a high-performing team to deliver exceptional service and operational excellence, ensuring strategic customers receive exemplary support that scales with busine...

Drive the evolution of AI-powered contract lifecycle management solutions, translating complex technologies into actionable business strategies. Collaborate with C-suite executives to craft innovative...

Manage operational excellence and customer satisfaction in scaling AirDial implementations, overseeing complex deployments and global support. Drive innovation through AI-driven tools, establishing hi...

Shape the future of technical leadership by guiding innovative teams to deliver scalable solutions across GTM platforms while embedding AI practices, enhancing productivity, and fostering a culture of...

Join us as a hands-on leader translating strategic test objectives into effective operations. Drive accountability, enforce safety, and make sound decisions in high-pressure environments while coordin...

Transform the future of operations by partnering with executive leadership to drive strategic initiatives, enhance performance, and reinforce organizational effectiveness in a high-growth, fast-paced...

Lead the charge in transforming customer insights into impactful product solutions. Collaborate across teams to define and execute product strategies, overseeing the complete lifecycle from concept to...

Drive strategic new logo acquisition across the East region, leading a team of sellers to close complex enterprise deals. Collaborate cross-functionally to enhance market reach and deliver tailored so...

Champion a world-class Product Support organization by defining strategy, building high-performing teams, and enhancing customer experience to ensure excellence across technical operations and product...