Director, Technical Support Jobs in Chicago, IL

Pioneer a transformative role leading US Technical Services, driving operational excellence, financial performance, and customer satisfaction across diverse teams. Collaborate to enhance service deliv...

Champion innovation and technical excellence in radiation processing and equipment qualification. Lead global initiatives to enhance operational performance and customer support while mentoring a team...

Champion client success by leading a remote service team, driving process improvements, and managing complex data solutions. Collaborate across diverse teams to ensure timely deliverables and enhance...

Lead the charge in delivering exceptional mainframe software support, fostering a customer-first culture while managing teams to ensure timely resolution of complex issues and continuous improvement i...

Drive operational excellence by leading a Technical Support team, ensuring top-tier service delivery and SLA adherence while managing high-priority incidents and fostering cross-functional collaborati...

Lead the charge in delivering outstanding technical support and case management for complex escalated issues, ensuring customer success and trust while collaborating with teams to provide timely, high...

Elevate operational excellence by leading end-to-end management of client-facing AWS SaaS products, ensuring security, compliance, and optimization while directly engaging in architecture and support...

Drive product excellence by owning the lifecycle and security of high-performance client SaaS platforms hosted on AWS. Lead a dedicated team to optimize operations, ensure compliance, and deliver seam...

Drive the product narrative for a comprehensive identity security platform. Lead marketing initiatives across business units while ensuring cohesive messaging and competitive positioning to enhance ma...

Transform customer experiences by leading technical support and implementation teams. Drive continuous improvement and ensure successful deployments of DSD technology solutions while fostering collabo...

Bring your expertise to a hands-on technical engineering role that tackles real-world system issues, builds new solutions, and collaborates across teams to enhance application performance and operatio...

Manage strategic technology initiatives, driving complex programs from planning to implementation. Collaborate with stakeholders to ensure consistent delivery across teams, while leading a team of Pro...

Transform customer success by leading a technical account management team, driving subscription growth, and enhancing service delivery through innovative AI solutions and strategic partnerships...

Seeking a dynamic leader to enhance global client service through Level II Support, optimizing issue resolution and driving continuous improvement across teams and products for an exceptional client e...

Champion digital transformation by leading delivery teams in Salesforce projects, ensuring excellence in project management, client relationships, and issue resolution while mentoring consultants and...

Leverage your leadership skills to optimize technical support teams and drive performance. Engage with manufacturer partners to develop strategic initiatives and enhance service delivery in a dynamic...

Shape the future of end-user technology by leading a dynamic team to enhance support, streamline operations, and drive automation, ensuring a seamless experience for employees across a distributed net...

Lead the charge in construction quality management for a large-scale data center portfolio. Drive the establishment of quality standards, ensure compliance, and oversee a dedicated team of Site Qualit...

Elevate your career by leading a high-performing engineering team, driving strategy and innovation in web3 technologies. Shape the future of decentralized systems while ensuring top-tier security and...

Advance customer support operations by leading remote teams to resolve complex UAS issues. Collaborate cross-functionally to enhance customer satisfaction and efficiency, driving performance metrics i...

Elevate your career as you lead a team of technical experts to develop innovative strategies that drive customer engagement and support business growth across diverse sectors...

Innovate with us to lead global Technical Support Engineering operations, enhancing customer experience through effective problem-solving, operational excellence, and team development. Drive continuou...

Elevate the Technical Support transformation by driving strategic initiatives across Customer Experience. Own the execution of comprehensive plans, manage vital partnerships, and ensure success throug...

Elevate the technology function by leading engineering, delivery, and operations. Collaborate closely with leadership to shape technical strategy, ship code weekly, and ensure high standards in a dyna...

Drive strategic leadership in Employee Benefits design, ensuring competitive and compliant offerings that align with organizational goals. Collaborate with HR, Finance, and vendors across multiple reg...