Director, Technical Support Jobs in New York, NY

Champion a high-impact technical support team, driving automation and AI tools for improved resolution workflows. Lead strategic initiatives while overseeing operational excellence, partnering cross-f...

Drive pre-sales technical strategy and team leadership, focusing on AI architecture and integrations. Collaborate with sales, product, and engineering leaders to optimize demo excellence and ensure hi...

Join a dynamic team to lead product support operations, empowering specialists to deliver exceptional customer experiences while driving continuous improvement and efficiency across support systems an...

Drive innovation in customer support systems by leading technology strategy to enhance post-sales operations, with a focus on scalability and integration across teams for improved customer experiences...

Transform sales performance by effectively leading and mentoring a dynamic sales team. Collaborate with cross-functional departments to drive strategy, meet goals, and foster strong relationships, all...

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

Lead a team of Technical Customer Support Engineers to enhance partner API onboarding, ensuring reliability and high-quality support. Collaborate with cross-functional teams to foster a seamless techn...

Unlock potential by leading end-user support initiatives across all company locations. This role integrates team leadership and technical expertise to enhance service delivery and user experience whil...

Shape the future of pharmaceutical operations by leading a global team of project managers to ensure successful technology transfers and lifecycle management at Contract Manufacturing Organizations, d...

Transform operational excellence by leading IT, compliance, and vendor management while driving strategic projects and AI initiatives. Oversee a dynamic team, enhancing productivity across global offi...

Shape our AI digital support experience, managing help strategies, content, and community for millions. Collaborate cross-functionally to enhance self-serve capabilities and lead a dedicated team in a...

Champion a secure and scalable IT strategy that enhances both corporate operations and customer experiences. Lead a dynamic IT team, ensuring effective management of technology in manufacturing and su...

Join a dynamic team as you drive IT strategy and operations across Corporate and Manufacturing sectors, ensuring secure, efficient tech solutions that scale and enhance user experiences for internal t...

Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

Collaborate with clients to design and implement innovative technical solutions. Leverage your software engineering expertise to tackle complex challenges, enhance business processes, and deliver exce...

Champion market expansion by building strong client relationships in healthcare. Leverage your sales expertise to drive growth through strategic management of a dynamic sales pipeline while promoting...

Pioneer operational excellence by leading transformative product strategies and cross-functional initiatives, empowering leaders to drive informed decision-making and enhance productivity within the p...

Join our dynamic team to lead the AMER technical support group, enhancing customer experience while developing engineers. Drive operational excellence across complex platforms and foster on-going impr...

Innovate at the intersection of media and technology by providing high-level technical support, troubleshooting multi-service network products, and collaborating closely with customers and teams to en...

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

Optimize customer support processes for enterprise-level solutions, enhancing operational efficiency and experience. Collaborate across teams to resolve issues, drive improvements, and ensure responsi...

Lead the charge in optimizing our CRM strategy to enhance user engagement and support business growth. Collaborate cross-functionally to drive adoption, streamline processes, and deliver insightful an...

Shape the future of customer success by leading operations and vendor partnerships. Drive accountability, optimize processes, and enhance the overall customer experience in a fast-paced, cross-functio...

Join a team that's dedicated to resolving complex technical issues for enterprise clients. You'll drive success in product adoption while collaborating across functions, ensuring a seamless customer e...