Director, Technical Support Jobs in Reston, VA

Build a world-class technical support team, driving operational excellence and innovative problem-solving across cloud environments while collaborating closely with engineering to enhance service deli...

Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...

Transform customer experience by leading Tier 3 technical support and integrations. Build a high-performing team to resolve complex issues while ensuring seamless collaboration across Support, Enginee...

Shape the future of technical strategy by translating complex ideas into clear, impactful executive communication. Collaborate with leadership to enhance decision-making and operational efficiency in...

Empower our customers and enhance their experience by troubleshooting complex issues, driving product feedback, and collaborating with cross-functional teams to ensure world-class support in a dynamic...

Join us to enhance customer experiences as you troubleshoot and resolve complex product issues. Collaborate with engineering to implement solutions and drive improvements in tools, processes, and metr...

Lead the charge in enhancing customer support operations, driving team performance, and implementing scalable systems to optimize the customer experience. Foster collaboration across departments to st...

Empower your engineering team by managing roadmap execution, optimizing agile processes, and fostering collaboration. Use your SaaS expertise to lead diverse teams in delivering high-quality data-driv...

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

Join a team that's dedicated to delivering exceptional technical support for complex software products. You'll analyze and resolve diverse issues, ensuring customer satisfaction while collaborating ac...

Join us to provide exceptional technical support for complex software issues, driving customer satisfaction while collaborating across teams to enhance product reliability and efficiency in a dynamic...

Transform the compliance landscape by leading complex product support, ensuring accuracy in ELD systems, and driving improvements through data analysis and customer engagement. Collaborate with teams...

Drive transformative IT strategies to scale technology operations, modernize systems, enhance security, and implement AI governance across the organization, partnering strategically with cross-functio...

Join a team that's dedicated to customer success, offering expert technical leadership, managing relationships, and developing tailored data center solutions. Play a key role in driving product strate...

Lead transformative strategies in defense technology. Shape solutions, mentor talent, and serve as a trusted technical authority in RF/EW and AI/ML, boosting capabilities across national security miss...

Unlock potential by providing top-notch technical support and troubleshooting for enterprise software. Collaborate with customers to resolve complex technical issues and enhance product knowledge acro...

Elevate customer success by leading a Sales Engineering team focused on driving revenue through technical excellence, strategic engagement, and cross-functional collaboration in complex sales environm...

Provide exceptional technical support for Oracle hardware and systems, including Solaris and Linux, ensuring customer satisfaction through hands-on solutions and effective communication while adhering...

Join a team that drives innovative engineering solutions for clinical trials. Lead a talented organization, reshape technology strategy, and enhance operational efficiency while delivering impactful A...

Lead and enhance technology alliance initiatives, managing partner relationships and integrations. Drive co-marketing strategies and collaboration with cross-functional teams to support business goals...

Transform enterprise support by leading a high-performing team to deliver exceptional service and operational excellence, ensuring strategic customers receive exemplary support that scales with busine...

Manage and coordinate multiple technology initiatives within a secure, cloud-based IT environment. Oversee project planning, execution, and delivery, ensuring alignment with operational requirements a...

Drive the evolution of AI-powered contract lifecycle management solutions, translating complex technologies into actionable business strategies. Collaborate with C-suite executives to craft innovative...

Manage operational excellence and customer satisfaction in scaling AirDial implementations, overseeing complex deployments and global support. Drive innovation through AI-driven tools, establishing hi...

Grow your career with a critical IT Operations role as a Systems Administrator. Ensure mission success by maintaining operational awareness and providing real-time support for enterprise infrastructur...