Director, Technical Support Remote Jobs

Drive technical support leadership by overseeing incident management and customer communication during PT business hours. Act as the senior decision-maker, managing cross-team coordination and ensurin...

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

Shape the future of technical training by building a comprehensive, AI-driven education program. Drive customer and partner enablement while ensuring education aligns with business outcomes across tec...

Unlock your potential as a Senior Enterprise Technical Support Engineer, leveraging 8+ years of expertise in troubleshooting complex cloud and infrastructure challenges while mentoring a dynamic team...

Shape the future by leading a dynamic support team. Oversee operations, mentor junior engineers, and enhance client relationships. Elevate technical projects while fostering a collaborative environmen...

Join us to lead and empower a remote team of IT support engineers, enhancing operational excellence while managing ticket queues and fostering technical growth through hands-on leadership in Microsoft...

Deliver a unified strategy to enhance operational efficiencies across diverse technical support and services, driving organizational transformation and continuous improvement in service delivery and c...

Empower the development of innovative products by leading technical management in formulation, regulatory compliance, and quality assurance. You’ll drive safety standards and enhance team capabilities...

Elevate customer success operations by building a dynamic team and optimizing workflows. Leverage analytics to drive insights, design training programs, and ensure seamless collaboration across functi...

Drive strategic delivery excellence across a $55M telecom portfolio, leading complex engineering programs while fostering client engagement and operational innovation. Elevate team performance and inf...

Advance customer support operations by leading remote teams to resolve complex UAS issues. Collaborate cross-functionally to enhance customer satisfaction and efficiency, driving performance metrics i...

Optimize operational strategies and processes to enhance Sales Engineering effectiveness. Drive cross-functional alignment, reporting, and resource planning to scale technical pre-sales operations in...

Partner with us to drive customer success by addressing their technical challenges. Leverage your expertise in programming, operational environments, and cross-functional collaboration to enhance our...

Optimize enterprise segment performance by leading a team of managers, ensuring exceptional customer relationships, and driving strategic decisions that enhance retention and growth. Make a significan...

Develop and manage cross-site technical services strategy to ensure robust technology transfer and validation processes for production facilities. Lead, coach, and support teams to enhance operational...

Elevate the reliability and efficiency of production systems while leading a talented global DevOps/SRE team. Drive security, scalability, and automation initiatives on an AWS-based infrastructure, al...

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

Lead the charge in customer support for defense clients, coaching teams to enhance operational success. Oversee technical support and field operations, ensuring mission readiness and exceptional custo...

Empower teams by leading delivery operations across key regions, driving performance, strategy execution, and customer satisfaction while fostering growth and service excellence in a dynamic environme...

Transform technical program management by building and leading a high-impact team. Oversee complex, cross-functional initiatives, establish scalable practices, and ensure program launch readiness to d...

Join a team that's shaping the future of healthcare by leading the development of technical program management practices, driving cross-functional initiatives, and empowering a talented TPM team to en...

Lead the charge in developing innovative software solutions, guiding cross-functional teams in delivering exceptional healthcare technology products to enhance patient outcomes and streamline claim pr...

Empower customers by owning technical issues end-to-end while driving automation solutions to enhance operations. Collaborate with engineering to streamline support processes, ensuring efficient resol...

Champion the delivery of enterprise technology initiatives by coordinating cross-functional teams and managing project lifecycles, ensuring alignment with business objectives while navigating risks an...

Join a dynamic team as a senior operational leader to drive complex healthcare implementations. Lead cross-functional teams, manage stakeholder relationships, and build scalable processes. Shape the i...