Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$80K - $120K *

Engage with enterprise clients to drive success and maximize user value through strategic relationship management, collaboration, and insights sharing to foster growth and scalability in a remote-firs...

Reposted today

  •   Less than 5 years exp.  •   Business Services

$220K - $330K *

Lead the charge in revolutionizing our digital marketing technology stack. You'll own the product vision and execution, ensuring seamless integrations, data governance, and alignment with marketing an...

US-AnywhereHybrid

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $120K *

Shape customer success by enhancing engagement and driving value for enterprise clients. Collaborate cross-functionally to identify opportunities and deliver insights that optimize performance and gro...

US-AnywhereIn-Person

Reposted today

  •   Less than 5 years exp.  •   Business Services

$80K - $120K *

Shape the future of customer engagement by driving value for enterprise clients. Leverage your expertise to develop stakeholder relationships, identify growth opportunities, and collaborate with cross...

Reposted today

  •   Less than 5 years exp.  •   Business Services

$80K - $120K *

Drive customer engagement and value for enterprise clients, focusing on user insights and business growth. Collaborate with teams to enhance user experience and foster relationships while managing a d...

Reposted today

  •   Less than 5 years exp.  •   Business Services

$80K - $120K *

Serve as a strategic partner, enhancing customer engagement and value for enterprise accounts through proactive support, insights sharing, and collaboration with cross-functional teams to drive busine...

Reposted today

  •   Less than 5 years exp.  •   Business Services

$134K - $252K *

Join a team that's dedicated to enhancing customer experiences by managing post-sales relationships, driving technology adoption, and fostering communication across teams to ensure client satisfaction...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$134K - $252K *

Join a dynamic team as a Senior Customer Success Manager, driving customer engagement and satisfaction. Leverage your expertise to guide clients through the post-sales journey, ensuring impactful adop...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Contribute to the growth of our Customer Success team by building strong client relationships, driving product adoption, and ensuring satisfaction. You'll play a pivotal role in shaping customer exper...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$108K - $155K *

Unlock potential by driving customer success through innovative solutions in a dynamic cloud environment. Leverage your expertise to enhance adoption and scalability while engaging with clients to fos...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Join a team that's redefining customer support across diverse partnerships. You'll build and lead operations ensuring fast, scalable solutions for millions of end users, navigating complexity and leve...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$367K - $459K *

Drive and define the global MSP strategy, building scalable models for pipeline growth and consumption-based revenue, while collaborating with cross-functional teams to achieve high-impact outcomes ac...

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$150K - $200K *

Join a pioneering team to build and lead innovative sales strategies that enhance customer engagement and drive growth through a blend of self-serve segmentation and sales assistance, leveraging data...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Drive sales enablement efforts to boost seller productivity, enhance pipeline generation, and streamline execution. Collaborate with leadership across departments to build and operationalize scalable...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Elevate customer engagement by driving adoption and revenue through strategic AI solutions. Own client outcomes with effective playbooks and strong technical insight, ensuring optimal growth across En...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Consumer Technology

$120K - $186K *

Empower health and well-being by leading the design and implementation of innovative wellness initiatives. Collaborate across departments to enhance employee satisfaction and foster a culture of diver...

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$70K - $137K *

Engage with customers to enhance relationships and ensure satisfaction. Collaborate closely with internal teams to align customer objectives with products, manage expectations, and drive impactful out...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$142K - $173K *

Lead the charge in shaping social health strategies across the organization, focusing on operational excellence and stakeholder collaboration to enhance community health outcomes. Drive initiatives th...

Today

  •   8 - 10 years exp.  •   Healthcare

$112K - $190K *

Drive impactful analytics across multiple business units, fostering strategic decisions and operational effectiveness. Collaborate with diverse teams, lead your own, and leverage data insights for bus...

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $130K *

Lead the charge in driving customer success and account growth by developing strategic relationships and managing enterprise accounts to exceed growth metrics and enhance client satisfaction throughou...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $130K *

Elevate customer success by managing relationships post-implementation, ensuring healthcare organizations maximize platform adoption and drive measurable outcomes through data analysis and collaborati...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$85K - $95K *

Manage client relationships to drive retention and revenue growth. Collaborate cross-functionally to ensure enterprise clients receive maximum value from payment solutions while executing strategic ac...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Advance excellence in facility operations by leading teams, managing fiscal responsibilities, and enhancing community relations. Drive program development and promote a positive environment for staff...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$90K - $120K *

Drive excellence in facility operations as you lead, manage, and optimize care delivery while ensuring compliance and fostering community relations. Collaborate with staff to enhance performance and e...

1 week ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$155K - $175K *

Join a team that's redefining revenue marketing by crafting and executing innovative strategies that drive qualified pipeline. Take charge of integrated demand generation and optimize performance thro...

Reposted 1 month ago

  •   5 - 7 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.