Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Region Manager, Carrier Success
$80K - $88K *
Lead the charge in regional operations by managing a team, driving metrics, and fostering a culture of excellence while executing Carrier Success strategies effectively for optimal performance and acc...
1 week ago
Director, Salesforce Technical Platform
$150K - $180K *
Advance your career by leading Salesforce operations strategy, ensuring reliable platform performance, and driving continuous improvement across IT and business partnerships. Engage cross-functional t...
Reposted 1 week ago
Director, Salesforce Technical Platform
$135K - $160K *
Shape the future of platform operations by leading Salesforce strategy, enhancing governance, managing vendor performance, and fostering team collaboration to drive continuous improvement and deliver...
Reposted 1 week ago
Customer Success Manager, Commercial Markets
$96K - $120K *
Drive customer success by managing relationships and maximizing value from our geospatial solutions. Engage with clients to ensure integration into workflows, support renewals, and discover opportunit...
3 weeks ago
Customer Success Manager, Commercial Markets
$96K - $120K *
Empower customer success by managing relationships to maximize value from geospatial solutions. Collaborate with teams to drive retention and growth while adapting strategies to meet diverse client ne...
3 weeks ago
$90K - $110K *
Engage with partners as a strategic manager, driving growth and performance in a portfolio of B2B reseller accounts by leveraging insights and collaborating across teams to increase revenue and streng...
2 weeks ago
Director, Member Status - Strategy & Operations
$182K - $216K *
Champion operational excellence by leading membership status determinations and reconciliations. Ensure accurate, compliant financial operations while optimizing workflows with AI tools to deliver sea...
1 week ago
Director, Member Status - Strategy & Operations
$182K - $216K *
Champion operational excellence by leading membership status determinations, ensuring accuracy and compliance while driving improvements and utilizing AI tools to optimize workflows in a fast-paced, i...
1 week ago
Associate Director, Managed Services
$100K - $120K *
Lead a team of Managed Services consultants focused on client satisfaction and operational excellence. Drive talent development, oversee resource allocation, and enhance service delivery in a dynamic...
2 days ago
Senior Director, Solutions Consulting
$160K - $200K *
Reimagine customer engagement by leading initiatives that enhance service delivery and optimize operational processes. This role spans cross-functional teams and drives impactful strategies for increa...
2 weeks ago
Senior Director, Marketing Strategy & Operations
$160K - $200K *
Drive operational excellence by leading Marketing Operations, optimizing data-driven strategies, and fostering cross-functional alignment to elevate insights and impact business performance through ef...
Reposted 1 week ago
$110K - $130K *
Empower a high-performing customer support function to drive performance, enhance patient experiences, and optimize operations across channels, while leveraging data, technology, and strategic partner...
1 week ago
$72K - $105K *
Champion client success by managing VIP accounts and driving satisfaction through strategic engagement, proactive account wellness, and profitability analysis, ensuring high-quality service and long-t...
3 weeks ago
$72K - $105K *
Elevate client satisfaction through strategic engagement and proactive service. Manage VIP accounts with advanced needs, analyze profitability, and deliver tailored recommendations for enhanced succes...
3 weeks ago
$110K - $130K *
Transform strategic partnerships that drive AI innovation. You will manage key global alliances, execute growth strategies, and generate measurable pipeline for business expansion, working closely wit...
2 weeks ago
$150K - $180K *
Transform the outbound sales strategy by building and leading a high-performing SDR team, optimizing cold calling approaches, and delivering measurable revenue growth through effective coaching and in...
3 weeks ago
$125K - $150K *
Champion the outbound SDR strategy by building and leading a high-performing team. Drive cold calling efforts, create effective messaging, and ensure pipeline success, with the potential for advanceme...
3 weeks ago
$125K - $150K *
Drive the outbound SDR engine by building teams, crafting cold calls, and delivering results. This role demands a hands-on leader focused on creating and coaching a productive culture that generates p...
3 weeks ago
Senior Director, Delivery (Telecom)
$150K - $180K *
Elevate our telecom delivery leadership by managing a multi-tower portfolio, fostering client relationships, and driving strategic initiatives. Utilize your telecom expertise to oversee complex projec...
4 weeks ago
Senior Director, Delivery (Telecom)
$150K - $180K *
Drive strategic delivery for a $55M+ telecom portfolio, leading modernization efforts and ensuring excellence across multiple engineering streams while fostering executive relationships for long-term...
Reposted 4 weeks ago
Senior Director, Delivery (Telecom)
$160K - $200K *
Champion strategic delivery excellence across multiple telecom initiatives, fostering high-quality outcomes while managing client relationships and operational risks. Drive innovation and growth in a...
4 weeks ago
Senior Director, Delivery (Telecom)
$160K - $200K *
Lead the charge in shaping strategic telecom client relationships while overseeing multi-tower delivery portfolios, driving innovation in systems engineering and operational excellence. Influence tech...
4 weeks ago
Senior Director, Delivery (Telecom)
$160K - $200K *
Empower telecommunication transformation as you lead multi-tower delivery portfolios, influence technology direction, and enhance client relationships. Shape strategic outcomes through robust operatio...
Reposted 4 weeks ago
Senior Director, Delivery (Telecom)
$160K - $200K *
Drive strategic delivery excellence across a $55M telecom portfolio, leading complex engineering programs while fostering client engagement and operational innovation. Elevate team performance and inf...
4 weeks ago
Senior Director, Delivery (Telecom)
$150K - $180K *
Engage as a strategic leader, directing a $55M+ telecom delivery portfolio while shaping technology direction and enhancing client relationships. Elevate operational excellence and drive innovation in...
4 weeks ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.