Vice President, Customer Success Jobs

Searching for Vice President, Customer Success roles? You've come to the right place. At Ladders, we specialize in hosting high-earning professional jobs paying over $100K a year. Navigate through our wide selection of jobs within the customer success sector and take your next career step.

Why Customer Success?

Customer success plays a crucial role in customer retention and overall business growth. As a Vice President in this sector, you'll be ensuring the satisfaction and success of your customers by leading initiatives that effectively fulfill customer needs.

Apply Now With Ladders

Start your journey to a lucrative role in customer success today with Ladders. You'll find countless opportunities waiting for you in the field of customer success.

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$150K - $360K *

Pioneer innovative customer success strategies by scaling a dynamic team, cultivating C-suite partnerships, and driving retention and expansion in fast-growing sectors, ensuring exceptional service an...

5 days ago

  •   8 - 10 years exp.  •   Business Services

$150K - $360K *

Champion the growth of our Customer Success function, professionalizing operations, training teams, and managing key C-suite relationships to drive renewals and expansion in communications and public...

5 days ago

  •   8 - 10 years exp.  •   Business Services

$150K - $175K *

Lead the charge in customer success by driving strategic partnerships and delivering measurable ROI. Collaborate cross-functionally, manage complex accounts, and influence industry best practices to e...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K - $250K *

Shape the future of customer success by leading a high-performing team to drive adoption, retention, and growth for strategic clients. Collaborate across departments to create scalable success systems...

4 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $180K *

Transform customer success operations by building a new team focused on project management, customer engagement, and operational excellence, while shaping global strategies to enhance software deliver...

2 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$160K - $200K *

Lead the charge in building a high-performing Customer Success organization that drives adoption, retention, and expansion in a dynamic B2B SaaS environment, while establishing strategic partnerships...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $200K *

Transform customer experiences by leading a global team of Customer Success Managers, driving strategic value, fostering cross-functional collaboration, and ensuring high retention and satisfaction fo...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $220K *

Lead the charge in driving customer success and retention by building, coaching, and managing high-performing teams that enhance enterprise client relationships and value through collaboration and inn...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $220K *

Join our dynamic team to lead Global Customer Success initiatives, coaching and building impactful CSM teams, enhancing customer experiences, and partnering with key stakeholders to drive retention an...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $200K *

Transform your career by leading Customer Success and Operations for a dynamic business. Drive client retention and satisfaction while optimizing delivery processes and fostering a high-performing tea...

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$110K - $130K *

Champion customer success by leading a dynamic team of managers to drive performance, develop talent, and ensure exceptional client experiences through proactive risk management and consistent operati...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$210K - $230K *

Lead and shape customer success strategies that drive retention, expansion, and AI adoption, partnering with cross-functional teams to enhance customer experiences across diverse segments from enterpr...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $200K *

Drive the future of customer success by leading a high-performing team. Own retention and revenue targets, establish proactive risk management, and refine operational models to ensure sustained custom...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$160K - $200K *

Drive the strategy and outcomes for customer retention and growth, leading the Customer Success organization to enhance adoption, customer health, and operational efficiency through cross-functional c...

2 weeks ago

  •   11 - 15 years exp.  •   Hospitality & Recreation

$140K - $150K *

Lead a team of Customer Success Managers, fostering deep relationships and driving customer value through adoption and growth strategies. Cultivate a culture of excellence while managing critical metr...

6 days ago

  •   8 - 10 years exp.  •   Business Services

$160K - $200K *

Drive the Customer Success organization, leading a team to enhance global customer relationships and ensure consistent outcomes. Collaborate cross-functionally to manage risks and improve service deli...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$180K - $200K *

Champion customer success by leading implementation, onboarding, and expansion initiatives for enterprise clients. Drive relationship building with C-suite executives and optimize the post-sale lifecy...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$230K - $265K *

Lead the charge in unifying customer success and account management to drive retention and revenue. Build strategies and metrics to ensure a seamless post-sale experience, enhancing adoption and utili...

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $160K *

Optimize customer success operations by driving analytics to enhance Gross Revenue Retention, Net Revenue Retention, and product adoption. Collaborate with leadership to transform data into actionable...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Join a team that's dedicated to enhancing client relationships and driving success through effective onboarding and adoption strategies in healthcare technology. Take ownership of enterprise accounts...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Drive global success through strategic leadership in Customer Success, focusing on retention, customer advocacy, and scalable methodologies across regions. Transform customer experiences into measurab...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$140K - $154K *

Optimize and elevate customer success operations by leveraging metrics, technology, and strategic initiatives. Drive productivity across cross-functional teams, ensuring seamless processes and strong...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Unlock your potential as a strategic leader, driving customer success initiatives and managing a dynamic team to enhance client relationships and retention in a fast-paced, remote work environment...

Toronto, ONIn-Person

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $200K *

Lead the charge in optimizing our post-sale customer journey by directing a growing Customer Success Operations team. Enhance tools and processes to drive customer retention, efficiency, and overall g...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$92K - $121K *

Lead the charge in customer success and account management for strategic B2B SaaS clients, ensuring high retention, driving product adoption, and enhancing customer experiences through effective suppo...

Montreal, QCIn-Person

5 days ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is a Vice President, Customer Success?question toggle

    A Vice President, Customer Success typically oversees strategies to retain customers, ensures customer satisfaction, handles customer complaints, and drives initiatives that fulfill customer needs.

  • What are some of the job duties of a Vice President, Customer Success position?question toggle

    Duties include overseeing customer success strategies, leading customer support teams, developing customer segmentation models, and ensuring high customer satisfaction and retention rates.

  • How can I apply for Vice President, Customer Success jobs?question toggle

    You can apply for Vice President, Customer Success jobs directly through the Ladders website simply by browsing through our job listings and clicking on the 'Apply Now' button.