Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
$120K - $150K *
Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...
1 week ago
$130K - $160K *
Reimagine customer success by strategically managing post-launch health system accounts. Drive renewals and growth while building innovative processes and enhancing client engagement through data-driv...
3 weeks ago
Senior Manager, Customer Success
$180K - $225K *
Transform customer success by leading a dynamic team of CSMs, ensuring enterprise clients achieve their security goals while driving growth through effective coaching, strategic partnerships, and oper...
2 weeks ago
$100K - $130K *
Shape the future of customer success by leading a high-performing team, driving retention, and expanding usage across key stakeholders. Deliver measurable results and forge executive relationships to...
2 weeks ago
Senior Manager of Customer Success (Enterprise)
$160K - $175K *
Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...
1 week ago
$120K - $150K *
Grow your career with a strategic advisor role overseeing key accounts. Leverage PBM expertise to guide complex clients, ensuring optimal outcomes and value across pharmacy programs while fostering tr...
3 weeks ago
$120K - $150K *
Elevate customer success by leading strategies that ensure value realization and retention. Build a high-performing team that collaborates across functions to enhance the post-sale experience for dive...
2 weeks ago
Director of Customer Success Management
$190K - $210K *
Accelerate customer success by leading a transformative CSM strategy that enhances retention and drives growth through data insights, innovative technologies, and a high-performing team focused on del...
3 weeks ago
Director, Client Success - Microsoft
$130K - $180K *
Join us to drive revenue growth and strategic expansion within a top-tier client partnership, leveraging your expertise in AI and data solutions to convert opportunities in a complex technological env...
3 days ago
Technical Customer Success Manager
$90K - $130K *
Lead the charge in ensuring long-term customer success by combining strategic account management with technical expertise, building relationships with enterprise clients, driving platform adoption, an...
5 days ago
Enterprise Customer Success Manager
$90K - $130K *
Join a dynamic team to elevate strategic enterprise client partnerships. Leverage your SaaS expertise to drive adoption, manage relationships, and ensure clients achieve their business goals while nav...
3 weeks ago
$70K - $95K *
Champion customer success by managing enterprise accounts and driving retention, expansion, and measurable outcomes. Leverage data insights and stakeholder relationships to ensure value delivery and m...
3 weeks ago
Principal Customer Success Manager, Technical
$120K - $150K *
Advance customer satisfaction as a Principal Customer Success Manager, driving engagement and growth for high-value accounts through strategic partnerships and technical expertise. Collaborate across...
3 weeks ago
$80K - $110K *
Join a team that's dedicated to delivering exceptional customer experiences. You will be instrumental in managing relationships and ensuring client success through proactive engagement and strategic a...
4 days ago
Manager, Customer Success Team
$90K - $130K *
Transform customer success by leading a high-impact team to drive adoption, retention, and relationship depth in a dynamic AI environment. Engage with clients, optimize strategies, and set standards w...
5 days ago
$80K - $120K *
Lead strategic partnerships by guiding customers toward business value, driving platform adoption, and championing success across organizations. Utilize your CPG trade expertise to build trust and inf...
2 weeks ago
Program Manager, Customer Success Strategy
$76K - $128K *
Empower our team by shaping customer experience initiatives globally. You'll drive strategic lifecycle programs, collaborating with diverse partners to enhance product adoption and retention across ou...
4 days ago
$160K - $180K *
Collaborate with diverse teams to drive client engagement and growth, ensuring successful partnerships and outstanding service delivery. Lead strategic planning and operational oversight for key accou...
1 week ago
Customer Success Systems Manager
$100K - $130K *
Champion operational excellence and scalability in Customer Success; optimize systems and processes to enhance renewals, drive insights, and align with strategic goals, while leading automation and in...
3 weeks ago
Manager, Strategic Customer Success
$120K - $150K *
Transform customer success by building and leading a high-performing team of Strategic CSMs, developing consultative partnerships, and establishing foundational metrics and frameworks for enterprise-l...
4 days ago
$90K - $120K *
Champion customer success by building strong relationships, conducting data analyses, and driving value on the platform in a dynamic, cross-functional environment. Collaborate with teams to strategize...
6 days ago
$90K - $120K *
Lead the charge in enhancing customer success operations by developing a robust engagement model, implementing data-driven strategies, and mentoring a team focused on proactive retention and streamlin...
2 weeks ago
$70K - $95K *
Pioneer growth by developing go-to-market strategies, driving new business opportunities, and ensuring partner success through exceptional onboarding and collaboration. Leverage analytics to enhance s...
Reposted 3 weeks ago
Manager, Customer Success Mid-Market
$81K - $105K *
Engage in driving customer success by leading a high-performing team focused on onboarding, retention, and expansion. Drive impactful initiatives, enhance customer experiences, and collaborate cross-f...
1 week ago
Vice President, Customer Success
$160K - $175K *
Empower exceptional client experiences and retention by leading customer-facing operations. Drive operational excellence, team development, and strategic partnerships while fostering a culture of acco...
1 week ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.