Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
$144K - $195K *
Lead Partner Success through strategic growth across channel, Omni, and enterprise partnerships. Develop teams, set operational standards, and drive performance metrics to ensure partner retention and...
2 weeks ago
$90K - $130K *
Drive transformational customer experiences by leading strategies that empower educators and strengthen relationships with K-12 partners, ensuring sustainable growth and impact through mindset-based i...
3 weeks ago
$120K - $170K *
Join a team that drives customer success in healthcare by leading and mentoring professionals to enhance engagement, satisfaction, and growth through innovative solutions and strategic relationships...
2 weeks ago
Director of Customer Success, DSO
$120K - $150K *
Pioneer customer success as you lead a dedicated team to maximize retention, drive customer engagement, and tailor strategies for SMB dental practices while collaborating cross-functionally to achieve...
3 weeks ago
$192K - $243K *
Champion customer success by leading a dynamic team to drive post-live growth, retention, and expansion initiatives within enterprise software, influencing retailer P&L outcomes and ensuring a consult...
Reposted 2 weeks ago
$142K - $229K *
Play a key role in driving customer success by managing a high-performing team, developing scalable strategies, and ensuring value realization for the Mid-Market Scale segment, all while enhancing cus...
Reposted 3 weeks ago
$90K - $120K *
Empower your career by leading a diverse Customer Success team, optimizing engagement models, and driving proactive retention strategies. Develop data-driven playbooks and unify operations to enhance...
1 week ago
$145K - $165K *
Lead the development of a Customer Success organization to enhance retention, expansion revenue, and overall customer health while collaborating across departments to improve outcomes strategically...
2 weeks ago
$142K - $229K *
Lead the charge in optimizing enterprise customer success by managing a dynamic team of CSMs. Drive strategic initiatives to enhance customer outcomes, ensuring engagement and satisfaction while foste...
2 weeks ago
$102K - $133K *
Drive customer success by managing enterprise relationships, creating account plans, and ensuring revenue growth through strategic engagement and exceptional service throughout the customer lifecycle...
6 days ago
$120K - $150K *
Lead the Customer Success organization to enhance customer engagement, drive renewals, and maximize value realization across diverse segments through strategic execution and cross-functional collabora...
3 weeks ago
Customer Success Director | Fully Remote US
$125K - $150K *
Grow your career by driving customer success and strategic outcomes for enterprise clients. This dynamic, multi-faceted role involves advisory, management, and technical expertise to enhance product a...
Today
$145K - $175K *
Lead a dynamic team of Customer Success Managers to enhance customer relationships, drive growth, and ensure exceptional satisfaction across a diverse book of clients, partnering closely with cross-fu...
2 weeks ago
$85K - $95K *
Join a team that's dedicated to enhancing customer success through strategic partnerships, driving retention, and maximizing product adoption. You'll engage with clients, resolve challenges, and colla...
3 weeks ago
$120K - $150K *
Drive a unified Customer Success strategy, enhance post-sale experience, and lead a global team to optimize retention and expansion. Focus on scalable, data-driven solutions leveraging technology and...
3 weeks ago
$115K - $135K *
Elevate your career by leading customer success initiatives that drive adoption, retention, and strategic engagement. Play a pivotal role in shaping team performance, implementing best practices, and...
Today
Director of Customer Success (Workday Product)
$150K - $180K *
Join a team that's committed to driving exceptional customer success across North America. Lead and develop a high-performing team to enhance customer retention, advocate for client needs, and ensure...
4 days ago
Customer Success Manager, Docs
$90K - $130K *
Join a team that's dedicated to driving customer success through strategic engagement and innovative solutions. Leverage technology and build trusted relationships to maximize client value and enhance...
1 week ago
$120K - $150K *
Partner with us to drive strategic relationships and enhance partner success in healthcare. Own critical collaborations, deliver insights, and ensure growth while aligning internal teams to meet opera...
Reposted 2 weeks ago
$150K - $170K *
Transform customer success by leading a high-performing team, driving retention and growth, and implementing innovative strategies to enhance customer experiences while achieving operational excellenc...
2 weeks ago
Director, Customer Success (Enterprise)
$168K - $252K *
Tackle customer success at scale by leading a team of CSMs, driving enterprise NRR outcomes, and fostering cross-functional partnerships. Use AI and data-driven insights to enhance customer engagement...
2 weeks ago
$80K - $120K *
Champion customer success by managing enterprise accounts and driving retention, expansion, and measurable outcomes. Leverage data insights and stakeholder relationships to ensure value delivery and m...
Reposted 3 weeks ago
$121K - $201K *
Innovate customer success by managing relationships and driving strategic initiatives to empower clients. Leverage expertise in program management and technical understanding to ensure product adoptio...
4 weeks ago
$95K - $105K *
Lead the charge in driving unparalleled enterprise customer success by managing complex relationships and projects that maximize value. Utilize your strategic skills to ensure client engagement and re...
Today
$79K - $99K *
Drive customer success by managing enterprise relationships, ensuring product adoption, retention, and value realization. Engage proactively with stakeholders to influence outcomes while collaborating...
3 weeks ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.