Director, Customer Success Jobs in New York, NY

Drive the future of customer success by leading a high-performing team. Own retention and revenue targets, establish proactive risk management, and refine operational models to ensure sustained custom...

Transform customer success operations by building a new team focused on project management, customer engagement, and operational excellence, while shaping global strategies to enhance software deliver...

Lead the charge in shaping a high-impact Customer Success function. Oversee strategy, processes, and metrics to enhance customer retention and growth, ensuring scalability and revenue generation for t...

Manage and develop a high-performing team of Customer Success Managers, driving retention and value realization for a portfolio of Upmarket customers, while collaborating cross-functionally to ensure...

Accelerate progress at customer retention and success operations by developing scalable processes, enhancing data-driven decision-making, and leading cross-functional initiatives that drive customer h...

Optimize and elevate customer success operations by leveraging metrics, technology, and strategic initiatives. Drive productivity across cross-functional teams, ensuring seamless processes and strong...

Drive customer success by leading global teams, improving retention, and enhancing product utilization, ensuring a seamless experience across diverse regions and platforms while driving operational ex...

Lead the development of customer success strategies, driving retention and growth in a fast-paced environment while enhancing executive relationships and ensuring exceptional value delivery across B2B...

Elevate post-sales success by leading a global operations team that enhances customer retention, streamlines processes, and implements AI-driven insights to drive efficiency and growth throughout a dy...

Champion customer success by leading a dynamic team of managers to drive performance, develop talent, and ensure exceptional client experiences through proactive risk management and consistent operati...

Shape the future of agency partnerships by building and leading the implementation engine for technology adoption. Drive process improvements, training, and technical support for successful implementa...

Lead and develop a high-performing Customer Success team, driving retention and expansion strategies. Engage directly in team operations, coaching, and performance management to achieve key metrics an...

Join a dynamic team to drive customer success in biopharma, fostering robust relationships and leveraging AI tools for efficiency. Shape processes, mentor rising talent, and represent customer needs i...

Shape the future of Customer Success Operations by leading strategic projects, optimizing processes, and collaborating cross-functionally to ensure scalable solutions and impactful outcomes for growth...

Join the Customer Success team to drive enterprise platform adoption, build trusted relationships with clients, and collaborate with internal teams to transform customer feedback into actionable strat...

Transform enterprise customer relationships as a trusted advisor, driving platform adoption and aligning business goals through impactful collaboration with internal teams to ensure customer success a...

Lead the charge in enhancing customer success by guiding post-sale engagement, ensuring clients effectively utilize our solutions, and advocating for their needs within the organization to drive satis...

Transform customer experiences by delivering technical insights and tailored solutions for our IoT platform. Collaborate cross-functionally to ensure adoption, drive value, and foster long-term partne...

Transform customer success for SME by leading account growth, retention, and executive relationships. Drive strategic initiatives, collaborate cross-functionally, and enhance customer value to ensure...

Lead a high-performing Customer Success team to enhance customer adoption, retention, and outcomes, ensuring operational excellence and strategic alignment across cross-functional partners and driving...

Contribute to customer success by managing portfolios, driving product adoption, and ensuring retention. Collaborate proactively with eCommerce clients to deliver measurable outcomes and maintain oper...

Champion digital customer success by managing scalable engagement programs that enhance product adoption, retention, and expansion for school districts. Drive high-impact initiatives within a structur...

Unlock potential by developing strategic relationships with mid-market customers, driving renewals, and facilitating value realization. Own the customer journey from onboarding to expansion, ensuring...

Tackle the complexities of customer success in healthcare, ensuring exceptional client satisfaction through strategic oversight and operational excellence in HIM and coding operations. Leverage your e...

Pioneer innovative customer success strategies by scaling a dynamic team, cultivating C-suite partnerships, and driving retention and expansion in fast-growing sectors, ensuring exceptional service an...