Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$90K - $110K *

Empower your career by leading complex client relationships and orchestrating integrated marketing programs. Drive operational excellence while coordinating diverse teams and enhancing client engageme...

5 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $110K *

Drive customer retention and revenue growth by ensuring seamless onboarding and delivering exceptional value, while supporting expansion opportunities within your portfolio of enterprise retail accoun...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Transform operations by overseeing production and workflow efficiencies, ensuring quality and safety standards. Lead and motivate teams to achieve goals while optimizing processes and resource allocat...

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$229K - $400K *

Transform the Visa Direct ecosystem in North America by leading strategy, governance, and market expansion while developing a high-performing team that drives innovation and measurable results in cros...

2 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$120K - $145K *

Drive strategic outcomes as you lead a team focused on client partnerships, ensuring operational success and product delivery. Collaborate with stakeholders to optimize processes and identify new reve...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Lead client relationships and project management to enhance revenue growth and operational performance. Drive strategic initiatives and team development while ensuring client satisfaction and partners...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$130K - $160K *

Accelerate progress at the forefront of IC package development, driving product management and customer strategies for advanced flip-chip technologies across various applications in the semiconductor...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$200K - $250K *

Drive strategic growth and client relationships by managing key accounts while collaborating with cross-functional teams to ensure service excellence and revenue targets are met in a highly dynamic li...

US-AnywhereRemote

Reposted 3 weeks ago

  •   15+ years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Empower legal innovation by managing complex client engagements. Bridge technical and client needs, ensuring on-time delivery and fostering long-term partnerships with prestigious law firms. Drive ope...

4 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$108K - $136K *

Empower a regional credit team by leading credit risk management and collection efforts. Drive operational excellence while ensuring stellar customer relations and team development, tailored for a dyn...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$140K - $160K *

Empower operational efficiency by leading merchant onboarding, underwriting, and risk management for a growing payments platform. Optimize processes using data-driven decision-making and AI-driven aut...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $180K *

Partner with us to drive membership growth and retention by managing C-suite relationships and executing the full sales cycle, ensuring a seamless onboarding experience for Members while achieving qua...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Unlock organizational potential as a strategic partner to leadership teams, shaping talent strategies and performance management in a dynamic, global Go-to-Market environment. Drive execution while fo...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$190K - $200K *

Lead and evolve consumer insights and analytics, driving actionable strategies across content, marketing, and partnerships. You will create compelling narratives from data while fostering a culture of...

1 week ago

  •   5 - 7 years exp.  •   Media

$130K - $180K *

Join a team that's redefining client engagement! Lead multimillion-dollar projects, strategically guide clients, and drive innovative solutions to enhance operational workflows using AI and emerging t...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$108K - $134K *

Grow new business opportunities as you engage diverse clients, driving sales through relationship building and presentations while collaborating with teams to ensure client satisfaction and effective...

6 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$110K - $130K *

Lead complex, high-profile programs, aligning cross-functional teams to achieve strategic outcomes while enhancing program management practices with data and AI solutions...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$70K - $95K *

Join a team that's dedicated to executing impactful trade shows and events. As a coordinator, you'll manage schedules, client communications, and logistics to ensure seamless project delivery and clie...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $140K *

Unlock potential by leading cross-functional teams to optimize customer success and drive effective enterprise solutions. Foster collaboration and manage projects to strengthen key relationships while...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Drive your career forward as you lead corporate technology operations, championing IT strategy, automation, and AI integration to enhance productivity and efficiency across all functions within the or...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $160K *

Join a dynamic team to redefine corporate IT through AI and automation. Lead IT operations, employee tech, and business applications, while ensuring seamless, secure processes that enhance productivit...

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$224K - $264K *

Accelerate growth by driving strategic partnerships, modeling deal economics, and ensuring cross-functional execution. Collaborate globally to expand market presence and revenue across devices, OEMs...

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $150K *

Join us to build lasting relationships with mid-sized businesses, enhancing their employee experiences through tailored solutions. Your consultative skills will guide them through their buying journey...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $152K *

Elevate client relationships and business development efforts through strategic oversight, collaboration, and proactive management to ensure exceptional service delivery and revenue growth across vari...

Toronto, ONIn-Person

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $110K *

Elevate the customer experience by driving successful enterprise implementations. Collaborate closely with merchants to ensure satisfaction through tailored solutions, effective project management, an...

Toronto, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.