Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$260K - $285K *

Champion operational excellence by leading a high-performing team to drive scalable processes, enhance efficiency, and implement innovative AI solutions that position the organization for global growt...

US-AnywhereRemote

6 days ago

  •   11 - 15 years exp.  •   Business Services

$228K - $412K *

Optimize initiatives as Chief of Staff for a senior executive in AI, driving alignment across teams, unblocking key projects, and ensuring strategic execution within a fast-paced environment that shap...

4 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$150K - $180K *

Advance the indirect procurement function by negotiating IP, software, and consulting contracts while developing strategies to optimize corporate spending. Cultivate vendor relationships and ensure co...

Today

  •   5 - 7 years exp.  •   Technical Services

$210K - $230K *

Engage as a transformative leader in media activation, shaping strategic vision and execution across multi-channel frameworks while driving sustainable growth and nurturing high-performing teams in a...

4 weeks ago

  •   11 - 15 years exp.  •   Media

$150K - $200K *

Reimagine global Sales Development by defining strategies, setting standards, and empowering regional teams to enhance pipeline generation and alignment with revenue priorities across diverse markets...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $120K *

Elevate your career by leading our organization’s benefits and payroll strategies! Drive continuous improvement, ensure compliance, and foster a high-performing team while providing exceptional suppor...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$146K - $235K *

Unlock potential by driving new revenue initiatives that reshape customer experiences and capture fresh growth opportunities. Collaborate with cross-functional teams to innovate and transform concepts...

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$140K - $197K *

Lead innovative growth initiatives to accelerate revenue by creating new customer experiences and acquisition channels. Collaborate with cross-functional teams to pioneer projects that unlock new mark...

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$160K - $297K *

Champion the evolution of technical execution excellence by leading cross-functional teams to ensure seamless integration of solutions from pilot to enterprise scale, driving innovation and discipline...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$120K - $150K *

Lead the charge in developing strategic relationships with healthcare thought leaders. Enhance brand visibility and engagement while collaborating across teams to support Hepatology initiatives and dr...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$78K - $123K *

Unlock potential by leading client-centric initiatives and driving strategic growth through relationship building. Collaborate with senior executives to implement innovative solutions in a dynamic, ma...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $120K *

Engage with clients as a thought leader in Managed Services, fostering relationships and delivering strategic solutions for legal firms, while driving growth in a dynamic environment...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Legal & Accounting

$90K - $120K *

Lead the management of customer and process improvement projects, ensuring optimal performance from a team of Commercial Project Managers. Collaborate across functions to enhance project delivery and...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Business Services

$100K - $150K *

Drive revenue growth by managing strategic channel accounts, executing joint sales plans, and enhancing programmatic demand generation, while collaborating with sales teams to optimize pipeline and pe...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Pioneer strategic growth by partnering with channel accounts to drive revenue. Collaborate with sales teams to execute joint plans, influence performance, and generate demand for high-impact initiativ...

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Contribute to strategic growth by leading capital projects, managing budgets, and collaborating with site GMs. Drive operational excellence through effective project management and value creation init...

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$120K - $150K *

Oversee strategic projects across multiple sites to drive growth and enhance operational efficiency by managing capital budgets and fostering collaboration among leadership teams to implement value cr...

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$148K - $201K *

Accelerate progress at the intersection of technology and business by leading cross-functional initiatives that enhance customer experience. Drive data accuracy and reporting for executive leadership...

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $150K *

Engage and elevate client relationships to drive success and retention. Oversee complex portfolio management, execute recovery strategies, and coordinate with executive sponsors to tackle performance...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$114K - $153K *

Drive client success by leading complex projects, enhancing relationships, and ensuring quality project delivery while maximizing resources and aligning strategies to meet client needs and expectation...

Reposted yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$75K - $95K *

Drive engagement and elevate patient experience in a fast-paced healthcare setting. Collaborate with leadership to implement hands-on solutions, ensuring a culture of care and hospitality for patients...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$175K - $195K *

Unlock potential by leading SEO strategies, driving organic traffic growth, and enhancing digital visibility for an e-commerce platform. Collaborate with a talented team while analyzing and optimizing...

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$75K - $95K *

Drive exceptional client service as a Service Experience Manager, overseeing a dynamic compliance team committed to operational excellence and high-quality business solutions across various compliance...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Lead the charge in delivering exceptional client service with a customer-focused compliance team. Drive operational excellence while fostering team development and productivity through strategic manag...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$144K - $211K *

Explore unique B2B marketing solutions as a Sr Product Manager, guiding specialized modeling initiatives. Drive intelligence layers and collaborate across teams to craft impactful revenue-driven outco...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.