RGP is currently seeking a Principal ServiceNow Solutions Consultant to join
our fast-growing ServiceNow Practice team. This role serves as a senior
leader responsible for pre-sales solutioning, proposal development, and
strategic advisory delivery across enterprise ServiceNow engagements.
The Principal Solutions Consultant leads end-to-end pursuit development
including Statement of Work (SOW) definition, resource modeling, delivery
scheduling, and financial cost development. This role also maintains up to
50% billable utilization supporting strategic advisory engagements for
ServiceNow platform transformation.
Base Pay Range: $165,000 - $190,000
Other Compensation: Incentive Compensation
*As part of our hiring process, individuals who are selected for employment will be required to complete a visual identity verification as part of initial screening along with standard identity verification process, such as I-9 submission, as part of the onboarding process.*
What You Will Work On
Pre-Sales Leadership and Solutioning:
- Lead end-to-end solutioning across strategic pursuits and enterprise deals
- Develop Statements of Work (SOW), scope, assumptions, and deliverables
- Create resource plans, staffing models, and delivery schedules
- Develop ROM estimates, financial models, and pricing strategies
- Partner with business development to shape and close opportunities
- Lead client workshops, solution reviews, and executive presentations
Strategic Advisory (Up to 50% Billable):
- Advise clients on ServiceNow platform strategy and roadmap
- Lead platform assessments and maturity evaluations
- Define governance models and operating frameworks
- Guide value realization and KPI alignment
Practice Leadership:
- Develop reusable proposal assets, SOW templates, and estimation models
- Mentor consultants and solution architects
- Contribute to offerings and go-to-market strategy
- Drive continuous improvement across pre-sales and delivery practices
What You Will Bring
To be successful in this role, we need someone who has:
- 10+ years of ServiceNow consulting or advisory experience
- 5+ years of pre-sales solutioning and proposal development experience
- Strong experience with SOW development, staffing models, and financial modeling
- Experience supporting large, complex enterprise pursuits
- Experience advising executive stakeholders
Certifications Preferred:
- CSA - Certified ServiceNow Administrator
- CIS - ITSM, CSM, HRSD, ITOM
- CMA or CTA preferred
Consulting Skills
- Proven team player and team builder
- Demonstrated ability to influence and consult with executive stakeholders
- Strong interpersonal skills and customer-centric mindset
- Excellent oral and written communication skills
- Strong attention to detail and problem-solving skills
- Ability to understand business needs and define technical solutions
Key Performance Indicators
- Pre-sales win rate and revenue contribution
- Quality and accuracy of SOWs and estimates
- Client satisfaction and advisory impact
- Billable utilization (~50%)
What You Can Expect
- An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies and qualities that set our team apart.
- Compensation commensurate with your qualifications, experience, and other factors, including geographic location, market and operational factors.
- Total Rewards based on eligibility include: Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, Paid Time Off, Paid Holidays and Paid Sick Time (in geographies where legally required).
