Salesforce.com is an American cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management product, Salesforce also capitalizes on commercial applications of social networking through acquisition. Wikipedia
Salesforce.com is an American cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management product, Salesforce also capitalizes on commercial applications of social networking through acquisition. Wikipedia
Drive a close engagement with T&P to address customer concerns around escalation processes, response times/problem resolution, establishing SLAs and Top Product Enhancements.
Rapidly scale multiple teams, including a team of high-touch customer success managers, scale/portfolio success managers, and user operations personnel.
Develop authoring templates and components for content editors utilizing our CMS platform to manage websites, using standards-compliant HTML5, Javascript and CSS3.
Develop the 6 month product roadmap and help formulate our long term strategy heavily influenced by market trends and customer feedback; work with marketing to launch new build and languages features in the marketplace.
Develop high-performance, iterative testing and optimization to constantly learn and improve marketing programs; identify and implement opportunities to improve signup data quality (data validation, data augmentation etc).
The Manager/Senior Manager is expected to possess the experience to lead and the tact to effectively partner with both IT and Business process owners in a dynamic environment which places a premium on succeeding as a team.
Development of a strategic sales plan to effectively and efficiently cover the accounts within the assigned territory; manage lead qualification and conversion from interested higher education prospects.
Develops deep knowledge of business, customer and competitive landscape and translates business questions into customer listening plans that included mixed method research programs.
Development of a strategic sales plan to effectively and efficiently cover the accounts within the assigned territory; manage lead qualification and conversion from interested Nonprofit prospects.
Development of a strategic sales plan to effectively and efficiently cover the accounts within the assigned territory; manage lead qualification and conversion from interested higher education prospects.
Engage with customers and partners to understand their needs, articulate our goals and evaluate the impact of our product; create product and project roadmaps, coordinate and prioritize fixes and modifications.
Prepare monthly and quarterly management reporting - analyzing financial results, distilling/synthesizing key trends, assessing current and future business risk, and communicating key messages to senior management.
Compensation-related disclosure and corporate governance matters, including managing the Company's Annual Proxy Statement process; assist with compensation aspects of M&A activity.
Knowledge of Python, Objective-C, Javascript, SQL, C++, Java, or the ability to learn them quickly; experience with web applications, databases, distributed systems, or mobile development is a plus.
Project management including logistics, securing venues, decor and exhibition space and development of creative concepts; establish strong relationships with outside vendors in order to fulfill event needs.
Initiate joint account planning and strategy sessions liaising with regional sales leads; actively manage opportunity pipeline against Sales objectives/metrics to exceed quarterly and annual targets.
Enrich our thought leadership in Advancement by contributing to regular blogs, webinars and other executive leadership gatherings (e.g. CIO Council, Higher Education Advisory Council).
Work closely with a team of engineers, product managers, user experience experts and performance engineers to build new features our customers will love, adopt and use while keeping our trusted platform stable and scalable.
Engage with business users to define, create and implement solution prototypes and pilots, and then manage those pilots from inception to completion; build and present customized demos.
Develop and own best practices/methodologies for provisioning, application scaling, configuration management, capacity planning, monitoring, etc. to improve organization-wide visibility into how distributed systems interact and perform in production.
Partner with revenue recognition, sales operations, technology operations, and other stakeholder teams to ensure agreements are consistent with internal corporate policies and processes.
Knowledge of Python, Objective - C, JavaScript, SQL, C++, Java, or the ability to learn them quickly; experience with web applications, databases, distributed systems, or mobile development a plus.
Participate in architectural initiatives, balancing long-term platform velocity with short-term customer needs; work in all engineer model and eagerness in working in arny area right from design, implementation, code reviews, automation and testing of the stories.
Lead multiple projects maintaining responsibility for project management, team leadership, data analysis, strategy development, implementation, training, and adoption.
Annual Report 
