About the PositionOur Account Managers embody leadership. FiscalNote AMs are responsible for establishing robust relationships within our mid-market accounts, identifying risks, and pursuing new opportunities. Leveraging their executive-level relationships, our AMs skillfully unveil client pain points and organizational objectives. They excel at retaining clients and fostering growth within their portfolios.
What to Expect in this Position- Maintain and grow a book of business between $3M-$4M
- Create and deliver business reviews and proposals during quarterly touch points
- Proactively identify new business opportunities within the existing client portfolio
- Lead client renewal processes and ensure client satisfaction and retention
- Cultivate strong client relationships, focusing on building C-suite champions
- Act as a trusted advisor to clients, offering strategic guidance and solutions to help them achieve their business goals
- Maintain an active renewal and cross-sell forecast and identify areas of improvement
- Partner with paired CSM to ensure a successful onboarding and adoption process
- Actively contribute in team meetings and discussions around improvements in process, product feedback, best practices, etc
What Sets You Apart- 3+ years of relevant professional experience in SaaS account management
- SaaS sales experience and proven track record of hitting sales goals
- Experience selling Professional Services alongside SaaS subscriptions
- High performance in people and relationship management
- Strong written and verbal communication abilities, as well as exceptional organizational skills
- Experience with change management and implementing new solutions within large organizations
- Proficiency with Salesforce
Excited about this role, but don't meet 100% of the expected qualifications listed above? We'd still love for you to apply!When applying to FiscalNote, rest assured that your application is reviewed by a living, breathing human being and evaluated based on key competencies needed for success in the position. Our Recruiting team maintains awareness of all open roles which means your application may be assessed against multiple positions and we will reach out to gauge your interest in other opportunities as appropriate. Questions or concerns? Contact recruiting.team@fiscalnote.com, we'd be happy to connect!
As part of FiscalNote's commitment to creating an accessible and inclusive hiring process, we strive to provide reasonable accommodations for persons with medical conditions or disabilities that will enable their access to the hiring process. If you need an accommodation, please send an email to recruiting.team@fiscalnote.com to let us know the nature of your request.
The salary range for this position is $80,000 - 85,000 per year base salary and $30,000 - 35,000 commission.
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