Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.
A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.
Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.
Development Program: Field Service Engineer
$82K *
Join a dynamic team of Field Service Engineers to provide innovative solutions for electrical power distribution challenges. You'll engage in hands-on projects, develop technical expertise, and advanc...
1 week ago
Development Program: Field Service Engineer
$82K *
Explore opportunities to deliver innovative power solutions as part of our expert engineering team. You'll tackle complex assignments across electrical power distribution, developing crucial skills an...
1 week ago
Development Program: Field Service Engineer
$82K *
Develop technical solutions and perform engineering assignments for electrical power distribution, contributing to customer satisfaction and project success through effective problem-solving and colla...
1 week ago
Development Program: Field Service Engineer
$82K *
Engage as a key member of the electrical engineering team, delivering innovative solutions for power distribution problems. Collaborate with experienced professionals in diverse projects, gaining valu...
1 week ago
Development Program: Field Service Engineer
$82K *
Help us deliver innovative power solutions as a Field Service Engineer, collaborating with a global team to tackle complex engineering projects and enhance customer experiences through technical servi...
1 week ago
Development Program: Field Service Engineer
$82K *
Support our customers by delivering innovative power solutions as a Field Service Engineer, tackling complex engineering challenges while benefiting from mentorship and training for your technical and...
1 week ago
Development Program: Field Service Engineer
$82K *
Join a dynamic team of electrical engineers to deliver innovative power solutions. Drive technical projects, enhance your skills through structured training, and prepare for leadership roles in the el...
1 week ago
Development Program: Field Service Engineer
$82K *
Drive your career as a Field Service Engineer, delivering innovative solutions in electrical power distribution. Leverage your skills and partake in comprehensive training while contributing to exciti...
1 week ago
Development Program: Field Service Engineer
$82K *
Unlock your potential by joining a dynamic engineering team to deliver power solutions, ensuring operational excellence for clients across various stages of electrical power systems and equipment mana...
1 week ago
Development Program: Field Service Engineer
$82K *
Champion innovative solutions in power distribution, delivering expert technical support and services across various electrical systems while fostering leadership development opportunities for future...
1 week ago
Development Program: Field Service Engineer
$82K *
Join a team that's dedicated to solving complex power system challenges. As an engineer, you'll provide technical solutions and enhance your skills through a structured development program that prepar...
1 week ago
Development Program: Field Service Engineer
$82K *
Join a team that's tackling complex power systems challenges. You'll deliver technical solutions and gain hands-on experience with electrical power distribution while developing your skills for future...
1 week ago
Development Program: Field Service Engineer
$82K *
Join a dynamic team of engineers to deliver innovative solutions for power system challenges. Engage in diverse projects, leveraging technical expertise while developing your career through structured...
1 week ago
Development Program: Field Service Engineer
$82K *
Accelerate progress at the forefront of electrical power distribution by delivering innovative solutions, performing complex engineering tasks, and generating detailed reports while benefiting from co...
1 week ago
Development Program: Field Service Engineer
$82K *
Transform power systems solutions by delivering innovative engineering for electrical distribution. Help tackle customer challenges through hands-on projects, technical support, and extensive training...
1 week ago
Development Program: Field Service Engineer
$82K *
Unlock potential by delivering innovative technical solutions in power systems while collaborating with a premier engineering team to ensure optimal performance of electrical equipment across various...
1 week ago
Development Program: Field Service Engineer
$82K *
Unlock your potential as an engineer in a dynamic service team, delivering innovative solutions for electrical power distribution challenges. Collaborate on diverse projects and build a fulfilling car...
1 week ago
Development Program: Field Service Engineer
$82K *
Engage in diverse projects as part of a leading global electrical engineering team, providing innovative solutions in power distribution and ensuring exceptional service for customer needs across vari...
1 week ago
$95K - $178K *
Unlock potential by designing and sustaining secure, scalable network systems. Collaborate with engineers to enhance ground-station capabilities supporting advanced satellite constellations for missil...
6 days ago
$95K - $178K *
Empower mission-critical Military SATCOM systems development. Join a dynamic team to design, implement, and sustain secure, high-performance network communications that support remote operations in an...
1 week ago
Systems Engineer, Controls Fleet, Data Center Capacity Delivery
$104K - $160K *
Unlock potential by deploying and managing high-availability Windows and Linux systems while automating processes and enhancing infrastructure performance for global operations...
Reposted 1 week ago
Development Program: Field Service Engineer
$82K *
Drive innovative solutions in power systems as a Field Service Engineer, working closely with customers to tackle complex power distribution challenges through hands-on projects, technical support, an...
1 week ago
Senior Manager, Market Solutions Engineering
$152K - $274K *
Champion strategic leadership for market solutions, guiding technology and engineering initiatives across diverse teams to advance market systems and support New York's renewable energy goals while en...
2 weeks ago
Technical Support Engineer - Service Cloud
$80K - $122K *
Innovate technical support experiences by diagnosing complex issues, guiding customers in Salesforce adoption, and collaborating with teams to enhance platform value through expert troubleshooting and...
Reposted 4 days ago
$105K - $176K *
Elevate remote technical support for BioTek systems by driving timely resolutions, managing escalations, and fostering knowledge. Collaborate effectively with internal teams to maintain high customer...
2 weeks ago
What does a Support Escalation Engineer do?
A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.
What skills are required for a Support Escalation Engineer?
Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.
What qualifications are needed to become a Support Escalation Engineer?
Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.
Does Ladders have Support Escalation Engineer jobs that pay over $100k?
Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.