Find Your Next Support Escalation Engineer Job on Ladders

Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.

What is a Support Escalation Engineer?

A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.

How to Land a Support Escalation Engineer Job?

Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$82K *

Join a dynamic team of Field Service Engineers to provide innovative solutions for electrical power distribution challenges. You'll engage in hands-on projects, develop technical expertise, and advanc...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Explore opportunities to deliver innovative power solutions as part of our expert engineering team. You'll tackle complex assignments across electrical power distribution, developing crucial skills an...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Develop technical solutions and perform engineering assignments for electrical power distribution, contributing to customer satisfaction and project success through effective problem-solving and colla...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Engage as a key member of the electrical engineering team, delivering innovative solutions for power distribution problems. Collaborate with experienced professionals in diverse projects, gaining valu...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Help us deliver innovative power solutions as a Field Service Engineer, collaborating with a global team to tackle complex engineering projects and enhance customer experiences through technical servi...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Support our customers by delivering innovative power solutions as a Field Service Engineer, tackling complex engineering challenges while benefiting from mentorship and training for your technical and...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Join a dynamic team of electrical engineers to deliver innovative power solutions. Drive technical projects, enhance your skills through structured training, and prepare for leadership roles in the el...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Drive your career as a Field Service Engineer, delivering innovative solutions in electrical power distribution. Leverage your skills and partake in comprehensive training while contributing to exciti...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Unlock your potential by joining a dynamic engineering team to deliver power solutions, ensuring operational excellence for clients across various stages of electrical power systems and equipment mana...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Champion innovative solutions in power distribution, delivering expert technical support and services across various electrical systems while fostering leadership development opportunities for future...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$82K *

Join a team that's dedicated to solving complex power system challenges. As an engineer, you'll provide technical solutions and enhance your skills through a structured development program that prepar...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Join a team that's tackling complex power systems challenges. You'll deliver technical solutions and gain hands-on experience with electrical power distribution while developing your skills for future...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Join a dynamic team of engineers to deliver innovative solutions for power system challenges. Engage in diverse projects, leveraging technical expertise while developing your career through structured...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Accelerate progress at the forefront of electrical power distribution by delivering innovative solutions, performing complex engineering tasks, and generating detailed reports while benefiting from co...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Transform power systems solutions by delivering innovative engineering for electrical distribution. Help tackle customer challenges through hands-on projects, technical support, and extensive training...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Unlock potential by delivering innovative technical solutions in power systems while collaborating with a premier engineering team to ensure optimal performance of electrical equipment across various...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Unlock your potential as an engineer in a dynamic service team, delivering innovative solutions for electrical power distribution challenges. Collaborate on diverse projects and build a fulfilling car...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$82K *

Engage in diverse projects as part of a leading global electrical engineering team, providing innovative solutions in power distribution and ensuring exceptional service for customer needs across vari...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $178K *

Unlock potential by designing and sustaining secure, scalable network systems. Collaborate with engineers to enhance ground-station capabilities supporting advanced satellite constellations for missil...

6 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$95K - $178K *

Empower mission-critical Military SATCOM systems development. Join a dynamic team to design, implement, and sustain secure, high-performance network communications that support remote operations in an...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$104K - $160K *

Unlock potential by deploying and managing high-availability Windows and Linux systems while automating processes and enhancing infrastructure performance for global operations...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$82K *

Drive innovative solutions in power systems as a Field Service Engineer, working closely with customers to tackle complex power distribution challenges through hands-on projects, technical support, an...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$152K - $274K *

Champion strategic leadership for market solutions, guiding technology and engineering initiatives across diverse teams to advance market systems and support New York's renewable energy goals while en...

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$80K - $122K *

Innovate technical support experiences by diagnosing complex issues, guiding customers in Salesforce adoption, and collaborating with teams to enhance platform value through expert troubleshooting and...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Technical Services

$105K - $176K *

Elevate remote technical support for BioTek systems by driving timely resolutions, managing escalations, and fostering knowledge. Collaborate effectively with internal teams to maintain high customer...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Support Escalation Engineer do?question toggle

    A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.

  • What skills are required for a Support Escalation Engineer?question toggle

    Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.

  • What qualifications are needed to become a Support Escalation Engineer?question toggle

    Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.

  • Does Ladders have Support Escalation Engineer jobs that pay over $100k?question toggle

    Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.