Support Escalation Engineer Jobs

Lead scaled adoption of a self-service streaming app, enhancing agency and brand engagement through strategic onboarding, best practices, and cross-functional collaboration for sustained success in li...

Lead the charge in delivering 9-1-1 technical support to customers, analyzing and resolving issues independently while ensuring quality service. Travel to client sites as needed and collaborate with t...

Support critical 9-1-1 and NG9-1-1 services by providing technical assistance, resolving customer issues independently, and traveling as needed to deliver exceptional service while collaborating with...

Pioneer innovative data solutions by designing and managing scalable data pipelines. Collaborate across teams to enhance data accessibility and governance, all while leveraging cutting-edge Big Data t...

Accelerate progress at driving technical sales solutions, collaborating with sales teams and customers to implement complex products. Lead system design, enhance processes and ensure seamless customer...

Contribute to securing complex network systems by leveraging expertise in CISCO technology, designing configurations, and conducting rigorous troubleshooting to enhance performance and resilience in d...

Elevate your career by driving client engagement and business development in the technology sector. Collaborate with teams to create tailored solutions while managing client relationships and achievin...

Engage in deploying and supporting a cutting-edge operational analytics solution, collaborating with senior engineers to enhance customer workflows and analytics capabilities while gaining valuable te...

Elevate your career by providing technical leadership in developing robust software solutions and cloud infrastructure while guiding a dynamic team and driving innovative strategies for success...

Join a team that's revolutionizing customer identity solutions. In this role, you'll design, implement, and troubleshoot advanced authentication protocols while collaborating closely with development...

Unlock the potential of cybersecurity solutions as you drive technical success for diverse clients, leading discovery sessions and proposals, managing accounts, and mentoring junior engineers to foste...

Shape the future of AI solutions by collaborating with customers to develop and deploy scalable, innovative applications. Ensure robust integration with existing systems while leveraging your software...

Champion the technical backbone of the sales team, driving value by designing, proposing, and demonstrating security solutions to enhance customer success and grow business segments. Autonomously cont...

Transform networking solutions for State Government and Higher Education. Serve as a trusted advisor, guiding clients through technical challenges while leveraging HPE's portfolio to enhance network o...

Play a key role in maintaining system performance and resolving complex technical issues across multiple platforms, ensuring compliance with SLAs, and enhancing operational efficiencies in a fast-pace...

Elevate system management and monitoring in a dynamic enterprise environment, addressing complex Windows, Linux, Cloud, and network issues while ensuring adherence to industry best practices and enhan...

Engage as a technical leader in the field, managing AITAN deployments and customer demonstrations. Optimize system performance and provide real-time support to ensure operational excellence for milita...

Grow your career by providing hands-on technical support and training, managing product improvements, and enhancing customer satisfaction through effective problem-solving in the mining equipment indu...

Transform AWS-based contact centers by ensuring high system reliability and operational excellence. Leverage observability tools to monitor, troubleshoot, and enhance performance across leading CCaaS...

Optimize AWS-based CCaaS environments by monitoring and troubleshooting to ensure high system reliability and availability. Collaborate with cross-functional teams, develop monitoring solutions, and d...

Join a team that's focused on maintaining and enhancing AWS-based contact center solutions. This role involves monitoring, troubleshooting, and collaborating to ensure system reliability for seamless...

Optimize enterprise IT infrastructure through system administration, monitoring, and enhancements, ensuring reliable and secure technology operations to support organizational goals. Collaborate with...

Engage as a Microsoft Intune SME to evaluate architecture, drive implementation strategies, and ensure large-scale enterprise mobility support while enhancing governance, performance, and security sta...

Lead the engineering and integration of enterprise electronic security systems. Enhance operational effectiveness and cybersecurity. Drive modernization efforts and ensure system performance across di...

Transform the client experience by providing tailored technical solutions. Partner with sales teams to address customer challenges and deliver impactful presentations while championing sustainability...