Organization:
SHSO-Sutter Health System Office-Valley
Position Overview:
Plays a pivotal role in ensuring exceptional customer satisfaction. The front line of our customer support, troubleshooting issues, providing technical expertise, triaging issues, and delivering top-notch solutions to enhance the customer experience.
Job Description:
EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.
Associate's degree in Computer Science, Information Technology, or related field
CERTIFICATION & LICENSURE
Epic certification in assigned area of responsibility within 6 months of hire as determined by the hiring manager. Department leader is responsible for tracking certifications and renewals.
TYPICAL EXPERIENCE:
1 year recent relevant experience
Job Shift:
Days
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Monday - Friday
Weekend Requirements:
As Needed
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Pay Range is $38.55 to $57.83 / hour
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidates experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Healths comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
