Welcome to Technical Support Manager Jobs at Ladders

Explore a variety of authentic, high-paying technical support manager positions with top companies. Enhance your career development with Ladders and secure a rewarding job in Technical Support Management.

What is a Technical Support Manager?

A Technical Support Manager coordinates and oversees the team responsible for maintaining an organization's IT infrastructure, ensuring the organization runs efficiently. They handle complex and escalated customer service issues and mitigate risks.

Why a Technical Support Manager job with Ladders?

Ladders provide you with the tools and opportunities to advance your career within this dynamic field. Our platform offers jobs that pay over $100000, encouraging career growth and financial stability.

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$80K - $95K *

Lead a dynamic team of Application Support Engineers, oversee operations, and enhance service quality through effective management and collaboration to resolve technical issues for customers efficient...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Shape the future of application support by leading a dynamic team that delivers exceptional service. You'll manage operations, drive team engagement, and ensure high standards, making a significant im...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $110K *

Lead and mentor a technical support team in the PropTech and smart building technology domain, overseeing complex issue resolution and cross-team collaboration to enhance customer experience and produ...

Toronto, ONIn-Person

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Take ownership of technical support operations, leading a team to deliver outstanding service while optimizing processes. Drive operational excellence through SOP development and metrics tracking to e...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $95K *

Grow your career with a collaborative Technical Support team focused on delivering exceptional customer service. Oversee support operations, enhance product reliability, and drive continuous improveme...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Empower the IT support team by delivering exceptional user experiences. Lead on-site operations across multiple locations, enhancing service quality and automation while collaborating with global stak...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$108K - $148K *

Lead the charge in customer escalation management during critical incidents, ensuring timely communication and effective coordination between customers and technical teams to maintain operational stab...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Technical Services

$120K - $150K *

Lead technical support and training functions, ensuring operational excellence and customer satisfaction while fostering team development in a dynamic, customer-focused environment...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$107K - $150K *

Lead a dynamic team to enhance case management and operational strategies, driving excellence in lemon law litigation while fostering collaboration and continuous improvement in a fast-paced environme...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$131K *

Accelerate the digital transformation of client programs by leading modernization initiatives, developing strategic plans, and integrating innovative solutions for enhanced operational efficiency and...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead global IT support operations across AMER, APAC, and EMEA, driving automation, AI troubleshooting, and ensuring seamless employee technology experiences in a high-performing 24/7 support environme...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$105K - $145K *

Lead the global technical support function, enhancing service quality and efficiency through metrics-driven management, team development, and AI tools. Drive improvement initiatives to positively impa...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $160K *

Lead and mentor a team of Underground Drilling experts, driving technical solutions and customer engagement for advanced product challenges, while ensuring operational improvements and compliance with...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Join a dynamic support team and act as a trusted advisor, delivering expert assistance on technical issues while enhancing customer satisfaction through innovation and collaboration with cross-functio...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $95K *

Lead the charge in enhancing our customer wellness platforms by optimizing support and processes. Collaborate across functions to resolve issues, improve data integrity, and elevate user experience th...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$85K - $120K *

Analyze and enhance customer support processes, ensuring quality triage of technical issues while documenting solutions and patterns for product improvement. Drive self-service initiatives and maintai...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $120K *

Transform product support for mining operations by leading teams, optimizing equipment performance, and driving continuous improvement for enhanced customer satisfaction and operational efficiency...

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$88K - $105K *

Drive customer success by providing technical support and training for 3D simulation software. Collaborate effectively with engineering and sales teams, leveraging your problem-solving expertise to ta...

Today

  •   Less than 5 years exp.  •   Technical Services

$90K - $100K *

Unlock potential by driving business systems initiatives and supporting AI governance. Collaborate cross-functionally to enhance operational efficiency while ensuring CMMC compliance and offering day...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$66K - $104K *

Join a team that's dedicated to enhancing technology performance and user experience. Oversee hardware support operations, leading troubleshooting efforts, training users, and ensuring optimal functio...

Today

  •   5 - 7 years exp.  •   Technical Services

$100K - $120K *

Lead the charge in technical support and training for industrial applications, optimizing customer engagement and driving sales success while fostering a high-performing team and advocating for produc...

Edmonton, ABIn-Person

6 days ago

  •   8 - 10 years exp.  •   Technical Services

$80K - $95K *

Provide exceptional software support and development expertise, empowering customers across diverse markets to succeed with our embedded solutions and platforms through effective coding and troublesho...

Today

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Grow your career with a dynamic role focused on product management and strategic alignment. Collaborate with diverse stakeholders to translate requirements into actionable insights and drive mission-c...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Champion operational excellence by providing technical leadership and overseeing IT support operations for a federal agency, ensuring the delivery of reliable enterprise IT services and effective mana...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Lead and develop a high-performing Technical Support team in a dynamic 24/7 environment, ensuring exceptional service delivery and operational excellence while fostering a culture of continuous improv...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What are the requirements for a Technical Support Manager?question toggle

    A Technical Support Manager generally requires a bachelor's degree in a related field and several years of experience in a relevant role. Ideal candidates also have strong leadership skills and can troubleshoot complex IT issues.

  • What is the career growth for a Technical Support Manager?question toggle

    A Technical Support Manager can advance to positions like IT Director or Chief Technology Officer. The growth depends on one’s skills, achievements, and the industry's overall dynamic.

  • Does Ladders offer high paying Technical Support Manager jobs?question toggle

    Yes, Ladders specializes in hosting high-paying job opportunities, including for Technical Support Managers. Ladders vet jobs that pay over $100000.