Technical Support Manager Jobs in Dallas, TX

Transform customer experience by leading Tier 3 technical support and integrations. Build a high-performing team to resolve complex issues while ensuring seamless collaboration across Support, Enginee...

Engage with clients to ensure operational excellence by providing expert technical support for Symbotic systems, driving technical troubleshooting, and managing escalations in high-impact situations t...

Lead the global technical support function, enhancing service quality and efficiency through metrics-driven management, team development, and AI tools. Drive improvement initiatives to positively impa...

Join a dynamic support team and act as a trusted advisor, delivering expert assistance on technical issues while enhancing customer satisfaction through innovation and collaboration with cross-functio...

Drive operational excellence by leading a global technical support team, fostering collaboration, and implementing efficient processes to enhance service delivery and customer satisfaction. Join us fo...

Analyze and enhance customer support processes, ensuring quality triage of technical issues while documenting solutions and patterns for product improvement. Drive self-service initiatives and maintai...

Lead a team of Technical Support Engineers to deliver exceptional level two support while managing escalations and ensuring adherence to service-level agreements in a dynamic environment...

Elevate your career by implementing effective processes and strategies. Influence organizational success by enhancing customer service quality, overseeing budgets, and mentoring your team while ensuri...

Drive system stability and efficiency as a Production Support Specialist, analyzing issues, managing incidents, and collaborating with cross-functional teams to enhance operational performance in a fa...

Deliver end-to-end IT leadership while modernizing the tech landscape. Lead a distributed team and own critical systems to enhance productivity, streamline operations, and harmonize employee experienc...

Join us to lead large-scale Product Support projects, ensuring successful execution and fostering long-term customer relationships while collaborating across teams to meet business objectives and deli...

Lead the charge in resolving complex technical challenges, providing second and third level support for unified computing and virtualization systems. Elevate customer satisfaction by troubleshooting...

Lead and optimize Federal Government programs, overseeing execution from planning to delivery. Collaborate with leadership to enhance operational efficiency and customer satisfaction while managing cr...

Empower customer success by overseeing post-sale technical strategies, ensuring seamless project delivery, managing stakeholder alignment, and driving value while enhancing product adoption and operat...

Lead the charge in managing a high-performing Service Desk team supporting external clients. Drive continuous improvement and ensure reliable service through hands-on leadership, collaboration with en...

Empower our information security program by ensuring compliance with top frameworks and standards through independent audits, project management, and continuous improvement, while engaging collaborati...

Partner with us to ensure excellence in Training, Safety, and Quality across projects. You'll drive compliance, foster a proactive culture, and lead initiatives that enhance operational performance an...

Drive employee safety and wellness through effective program implementation, inspire clarity on vision and strategy within the team, and enhance business results with strong leadership and relationshi...

Join a dynamic team to empower partners in building AI solutions using the Cognigy platform. You will provide hands-on technical enablement, training, and support, guiding partners from basic understa...

Drive resolution of complex technical issues for enterprise customers, ensuring high satisfaction through effective communication and accountability. Contribute to continuous improvement by leveraging...

Champion the delivery of enterprise technology initiatives by coordinating cross-functional teams and managing project lifecycles, ensuring alignment with business objectives while navigating risks an...

Join a team that's shaping operational strategies by leading customer support initiatives, driving performance excellence, and developing high-performing teams to enhance experiences across diverse cu...

Unlock potential as the primary steward of our Salesforce Service Cloud and community portal, enhancing customer support processes. Collaborate across teams to deliver scalable, efficient solutions wh...

Accelerate progress at the forefront of rail technology by leveraging your technical expertise. Collaborate with diverse teams to enhance operational safety and efficiency, reduce maintenance costs, a...

Manage and oversee complex network fiber projects, ensuring successful execution through effective planning, project management, and team coordination while mentoring junior staff in a collaborative e...