Technical Support Manager Jobs in New York, NY

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

Transform customer experience by leading Tier 3 technical support and integrations. Build a high-performing team to resolve complex issues while ensuring seamless collaboration across Support, Enginee...

Empower our customers and enhance their experience by troubleshooting complex issues, driving product feedback, and collaborating with cross-functional teams to ensure world-class support in a dynamic...

Engage with clients to ensure operational excellence by providing expert technical support for Symbotic systems, driving technical troubleshooting, and managing escalations in high-impact situations t...

Engage with traders and tech teams to provide vital application support in a dynamic trading environment. Ensure system stability and performance while contributing to process enhancements in a fast-p...

Build a world-class technical support team, driving operational excellence and innovative problem-solving across cloud environments while collaborating closely with engineering to enhance service deli...

Drive client success by providing technical support in electrical systems across North America and beyond. Collaborate with cross-functional teams and deliver solutions that enhance operational effici...

Transform the compliance landscape by leading complex product support, ensuring accuracy in ELD systems, and driving improvements through data analysis and customer engagement. Collaborate with teams...

Join us to enhance customer experiences as you troubleshoot and resolve complex product issues. Collaborate with engineering to implement solutions and drive improvements in tools, processes, and metr...

Empower technology transformation by leading diverse teams and driving innovation across enterprise solutions in a dynamic service environment, ensuring operational excellence and strategic alignment...

Unlock your potential as a Technical Support Analyst, delivering exceptional end-user support while collaborating on critical infrastructure projects and ensuring security compliance across global tea...

Empower customer success by overseeing post-sale technical strategies, ensuring seamless project delivery, managing stakeholder alignment, and driving value while enhancing product adoption and operat...

Join a team that's committed to driving data-led change and high-performance culture. Lead, coach, and scale processes for technical account management, ensuring impactful strategies and collaborative...

Provide premium IT support for executives and VIPs, ensuring seamless technology experiences. Handle critical incidents, manage devices, and represent IT with professionalism while enhancing service d...

Lead the charge in managing a high-performing Service Desk team supporting external clients. Drive continuous improvement and ensure reliable service through hands-on leadership, collaboration with en...

Champion customer success by resolving complex technical issues, enhancing product performance through collaboration and automation, and building a foundation for a top-tier support engineering team r...

Empower our information security program by ensuring compliance with top frameworks and standards through independent audits, project management, and continuous improvement, while engaging collaborati...

Provide expert IT support to enhance operational efficiency across departments. Ensure the organization's technical systems function seamlessly by troubleshooting issues, managing user accounts, and i...

Join a dynamic team as a Technical Success Manager, delivering tailored solutions and maintaining strong relationships with strategic customers. Drive value through technical consultancy, incident res...

Elevate your career with a pivotal role managing analytics and workforce systems for customer support. Drive cross-functional performance improvements, develop KPI frameworks, and enhance operational...

Unlock your potential as you manage IT operations, drive technology improvements, and ensure security across multi-state office environments. Be the key IT leader in a growing organization where your...

Join a dynamic team to empower partners in building AI solutions using the Cognigy platform. You will provide hands-on technical enablement, training, and support, guiding partners from basic understa...

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Redefine client technology by leading a team to enhance customer engagement, oversee technical projects, and improve operational processes while fostering employee development and implementing best pr...

Elevate the quality of IT support by leading a dynamic team across multiple businesses. Drive operational excellence, enhance user experience, and foster a culture of accountability in a fast-paced, m...