Technical Support Manager Jobs in Columbus, OH

Lead the global technical support function, enhancing service quality and efficiency through metrics-driven management, team development, and AI tools. Drive improvement initiatives to positively impa...

Join a dynamic support team and act as a trusted advisor, delivering expert assistance on technical issues while enhancing customer satisfaction through innovation and collaboration with cross-functio...

Analyze and enhance customer support processes, ensuring quality triage of technical issues while documenting solutions and patterns for product improvement. Drive self-service initiatives and maintai...

Inspire excellence in pest control strategies, collaborating with teams to enhance service quality, resolve issues, and coach Operations leaders, driving customer satisfaction and operational efficien...

Deliver end-to-end IT leadership while modernizing the tech landscape. Lead a distributed team and own critical systems to enhance productivity, streamline operations, and harmonize employee experienc...

Lead and optimize Federal Government programs, overseeing execution from planning to delivery. Collaborate with leadership to enhance operational efficiency and customer satisfaction while managing cr...

Empower customer success by overseeing post-sale technical strategies, ensuring seamless project delivery, managing stakeholder alignment, and driving value while enhancing product adoption and operat...

Empower our information security program by ensuring compliance with top frameworks and standards through independent audits, project management, and continuous improvement, while engaging collaborati...

Partner with us to ensure excellence in Training, Safety, and Quality across projects. You'll drive compliance, foster a proactive culture, and lead initiatives that enhance operational performance an...

Drive resolution of complex technical issues for enterprise customers, ensuring high satisfaction through effective communication and accountability. Contribute to continuous improvement by leveraging...

Champion the delivery of enterprise technology initiatives by coordinating cross-functional teams and managing project lifecycles, ensuring alignment with business objectives while navigating risks an...

Drive operational excellence by leading support strategies, developing high-performing teams, and enhancing customer experiences while collaborating with cross-functional partners to achieve strategic...

Join a team that's shaping operational strategies by leading customer support initiatives, driving performance excellence, and developing high-performing teams to enhance experiences across diverse cu...

Manage and oversee complex network fiber projects, ensuring successful execution through effective planning, project management, and team coordination while mentoring junior staff in a collaborative e...

Drive sales enablement initiatives by designing and delivering engaging training programs, collaborating with cross-functional teams to enhance seller productivity and effectiveness across multiple bu...

Manage and enhance the operations of a dynamic inbound call center. Drive efficiency, foster strong relationships, and ensure high standards of service while leading a team dedicated to client satisfa...

Lead a team to create and deliver impactful professional learning experiences for virtual schools, ensuring quality, collaboration, and effective implementation across diverse educational settings...

Advance customer support operations by leading remote teams to resolve complex UAS issues. Collaborate cross-functionally to enhance customer satisfaction and efficiency, driving performance metrics i...

Accelerate progress at the forefront of technical support by owning complex escalations and innovating AI-driven solutions, ensuring efficient resolutions and enhancing our support team's capabilities...

Lead the evolution of go-to-market systems, collaborating across teams to enhance scalability, data integrity, and automation in a fast-paced SaaS environment, ensuring reliable revenue operations for...

Join us to lead and empower a remote team of IT support engineers, enhancing operational excellence while managing ticket queues and fostering technical growth through hands-on leadership in Microsoft...

Transform customer relations as a Technical Account Manager, ensuring success with our solutions. Collaborate across teams, resolve complex issues, and enhance customer experiences with our premier se...

Join a team that's dedicated to driving excellence through strategic client relationships, ensuring customer satisfaction, and maximizing the value of solutions while navigating complex technical chal...

Drive project execution and delivery for client-facing data collection initiatives. Lead teams, ensure client satisfaction, manage financials, and communicate progress effectively while thriving in dy...

Transform field operations by leading data center telecom projects, ensuring excellence in installation, safety, and quality while coordinating cross-functional teams to meet project schedules and cli...