Technical Support Manager Jobs in Charlotte, NC

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

Join our dynamic team to lead the AMER technical support group, enhancing customer experience while developing engineers. Drive operational excellence across complex platforms and foster on-going impr...

Optimize customer support processes for enterprise-level solutions, enhancing operational efficiency and experience. Collaborate across teams to resolve issues, drive improvements, and ensure responsi...

Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...

Elevate customer outcomes by serving as a trusted technical advisor, managing complex data integrations and enhancing client relationships through strategic support and advocacy in a fast-paced SaaS e...

Join us to lead a team of 20 in delivering exceptional service operations support, focusing on order processing, vendor management, and continuous improvement to enhance the efficiency and quality of...

Drive excellence in Training, Safety, and Quality initiatives across diverse projects. Lead compliance efforts, enhance performance metrics, and mentor teams to achieve operational excellence in a dyn...

Transform project outcomes by managing construction activities and fostering seamless communication between stakeholders. Oversee the full project lifecycle ensuring compliance, quality, and timely de...

Innovate at the intersection of media and technology by providing high-level technical support, troubleshooting multi-service network products, and collaborating closely with customers and teams to en...

Grow your career with a Senior Manager role leading a dedicated product support team. Manage complex escalations, elevate customer experience, and drive operational improvements for strategic accounts...

Join a team that's dedicated to resolving complex technical issues for enterprise clients. You'll drive success in product adoption while collaborating across functions, ensuring a seamless customer e...

Oversee project execution for Technical Support and User Engagement tasks, coordinating daily activities and developing training materials while monitoring schedules and service metrics to enhance use...

Join our team as a User Support Program Manager to design and oversee comprehensive end-user support for automated litigation services, focusing on enhancing user experience and optimizing support pro...

Take ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change whi...

Support executive leadership by delivering top-tier technical services and solutions. Lead a team dedicated to ensuring exceptional technology performance for C-Suite clients, enhancing their operatio...

Lead a dynamic team providing hands-on technical support to C-Suite executives. Ensure exceptional service through effective problem-solving and collaboration, driving operational excellence in a fast...

Drive operational excellence and customer satisfaction by leading a high-performing IT support team, enhancing delivery processes, and collaborating with vendors to provide innovative tech solutions f...

Join us in overseeing customer relationships and sales, directing operations, ensuring quality standards, and achieving safety and satisfaction goals across Resident System Support locations while lea...

Engage as a trusted advisor, leveraging your technical expertise in mobile SDKs to drive customer success, optimize HERE's location products, and resolve complex issues throughout their lifecycle. You...

Manage and oversee complex network fiber projects, ensuring successful execution through effective planning, project management, and team coordination while mentoring junior staff in a collaborative e...

Develop strategic partnerships with members, driving supply chain efficiencies and solutions. Support account management, analytics, and project implementation to optimize operational outcomes and enh...

Champion cloud engineering excellence by leading teams in architecting, designing, and deploying robust multi-cloud infrastructures while ensuring operational reliability and security compliance for f...

Join a team that's shaping the future of federal data access by leading technical support and user engagement for a vital program. Drive operations, manage reporting, and ensure compliance while worki...

As a Technical Support Engineer at Vanta, you will be responsible for resolving complex technical issues for customers and serving as the final escalation point for the support team. You will collabor...