Welcome to Technical Support Manager Jobs at Ladders

Explore a variety of authentic, high-paying technical support manager positions with top companies. Enhance your career development with Ladders and secure a rewarding job in Technical Support Management.

What is a Technical Support Manager?

A Technical Support Manager coordinates and oversees the team responsible for maintaining an organization's IT infrastructure, ensuring the organization runs efficiently. They handle complex and escalated customer service issues and mitigate risks.

Why a Technical Support Manager job with Ladders?

Ladders provide you with the tools and opportunities to advance your career within this dynamic field. Our platform offers jobs that pay over $100000, encouraging career growth and financial stability.

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$179K - $340K *

Shape innovative data-driven solutions by developing full-stack applications. Collaborate within a dynamic team to leverage technology in tackling complex client challenges, owning projects from ideat...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Technical Services

$95K - $110K *

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Technical Services

$71K - $95K *

Empower our customers and enhance their experience by troubleshooting complex issues, driving product feedback, and collaborating with cross-functional teams to ensure world-class support in a dynamic...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$110K - $137K *

Lead the Customer Support Center for the Americas, focusing on high-quality service, operational efficiency, and team management while driving impactful customer and technical solutions across the reg...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $137K *

Elevate customer support excellence by leading regional teams to enhance service operations, improve key performance metrics, and drive cross-functional collaboration for superior customer satisfactio...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $137K *

Oversee customer support operations across the Americas, enhancing service quality and team performance while driving technical escalations and operational efficiency. Play a pivotal role in implement...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Food & Beverages

$80K - $90K *

Help us redefine technical support by owning high-impact escalations, leveraging AI tools, and mentoring junior team members. Collaborate across departments to enhance customer experience. Your expert...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $121K *

Transform the compliance landscape by leading complex product support, ensuring accuracy in ELD systems, and driving improvements through data analysis and customer engagement. Collaborate with teams...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$85K - $87K *

Unlock potential by providing top-notch technical support and troubleshooting for enterprise software. Collaborate with customers to resolve complex technical issues and enhance product knowledge acro...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$73K - $111K *

Lead the development of pest control strategies by driving service quality and operational excellence, providing expert coaching, and ensuring consistent delivery of best practices to enhance customer...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Oversee daily operations to drive customer satisfaction and financial success. Lead skilled teams in service, installation, and support. Ensure long-term operational effectiveness while meeting corpor...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $130K *

Lead the charge in managing a high-performing Service Desk team to enhance technical support delivery for mid-to-large financial institutions, driving issue resolution, process improvement, and client...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $126K *

Explore a dynamic opportunity leading a team in providing exceptional customer support. Drive operational excellence, foster teamwork, and advocate for client needs in a fast-paced technical environme...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Technical Services

$90K - $120K *

Lead the charge in enhancing customer care and technical support for our diverse software solutions. Drive team performance, manage escalations, and ensure high-quality service delivery while fosterin...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Join a dynamic team as a Technical Success Manager, delivering tailored solutions and maintaining strong relationships with strategic customers. Drive value through technical consultancy, incident res...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$96K - $192K *

Design sustainable solutions that enhance customer experiences. Collaborate with teams to troubleshoot technical issues and drive best practices in building automation systems, ensuring exceptional se...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Technical Services

$75K - $95K *

Elevate technical support by providing leadership and expertise in resolving complex issues in advanced scientific instrumentation. Foster collaboration among global teams to enhance system performanc...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$118K - $190K *

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$165K - $172K *

Elevate operational success at a national level by leading a large IT support team, ensuring compliance with federal standards and delivering exceptional service to multiple clients while fostering a...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$85K - $99K *

Unlock the potential of exceptional customer support by managing service delivery for government contracts. Foster strong relations, oversee project transitions, and drive customer satisfaction across...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$135K *

Empower a diverse team of Support Specialists by driving excellence in service delivery, enhancing operational efficiency, and fostering a collaborative culture that prioritizes customer satisfaction...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $130K *

Manage and oversee complex network fiber projects, ensuring successful execution through effective planning, project management, and team coordination while mentoring junior staff in a collaborative e...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$70K - $95K *

Deliver high-quality technical support for complex systems, ensuring timely resolutions and efficient troubleshooting in collaboration with engineering teams while adhering to SLAs and promoting custo...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$260K - $300K *

Lead and transform the product support function with a focus on AI integration, team development, and operational excellence, ensuring a customer-first approach while achieving strategic, scalable sol...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$156K - $173K *

Join us to lead engineering strategies across critical domains, driving innovation and project success while supporting advanced military technologies with a focus on collaboration, leadership, and co...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What are the requirements for a Technical Support Manager?question toggle

    A Technical Support Manager generally requires a bachelor's degree in a related field and several years of experience in a relevant role. Ideal candidates also have strong leadership skills and can troubleshoot complex IT issues.

  • What is the career growth for a Technical Support Manager?question toggle

    A Technical Support Manager can advance to positions like IT Director or Chief Technology Officer. The growth depends on one’s skills, achievements, and the industry's overall dynamic.

  • Does Ladders offer high paying Technical Support Manager jobs?question toggle

    Yes, Ladders specializes in hosting high-paying job opportunities, including for Technical Support Managers. Ladders vet jobs that pay over $100000.