Technical Support Manager Jobs

Browse our comprehensive list of Technical Support Manager jobs. We host a variety of roles from a multitude of reputable companies seeking proven professionals. Take your career to the next level by securing a position that suits your experience and expertise.

Responsibilities of a Technical Support Manager

A Technical Support Manager oversees the organization's technical support team, ensuring they provide top-notch service to customers or clients. This includes managing resources, implementing procedures, and driving the team towards meeting customer satisfaction and company objectives.

Skills and Qualifications

This role requires a deep understanding of technical products, strong leadership skills, and excellent problem-solving capabilities. Past experience in a technical role, preferably as a team leader, is often mandatory.

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Compensation

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$100K - $110K *

The Technical Support Manager is responsible for overseeing the daily operations of the Customer Technical Support team, ensuring exceptional customer service and effective resolution of technical iss...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Technical Services

$80K - $120K *

SAIC is seeking a proactive and experienced Service Desk/NOC Manager to lead and enhance operational efficiency in a technology-driven environment. This role involves overseeing service desk and NOC o...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$55K - $160K *

The Support, Technical Account Manager (STAM) at Tanium is responsible for resolving technical issues and answering customer inquiries to enhance customer satisfaction. This role involves triaging sup...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $120K *

The Senior Manager of Customer Support will lead the Customer Support department to drive successful outcomes and long-term customer satisfaction. This role involves maintaining best-in-class service...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$131K - $160K *

The Help Desk Senior Manager oversees and manages all aspects of an organization's technical help desk operations, providing leadership and mentoring to the team. This role involves developing process...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $142K *

Work cross-functionality with internal teams in product, engineering, and data science if needed to investigate, resolve, and help update clients or team technologies, processes, or policies where nee...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Media

$145K - $181K *

Cribl is seeking a Technical Support Manager to lead a specialized support team focused on customer success and data management solutions. The ideal candidate will possess strong technical skills, a p...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Information Technology

$123K - $205K *

The Senior Manager, Digital Support at 8x8 Inc. is responsible for enhancing digital support channels and improving self-service solutions for customers. This role involves managing a global team, set...

US-AnywhereRemote

Yesterday

  •     Information Technology

$182K - $292K *

The Technical Support Quality Manager (TQSM) will enhance the quality of design, implementation, and reporting of interventions for the MozMEL Activity. This role involves providing strategic guidance...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$80K - $120K *

The Help Desk Manager is responsible for overseeing the daily operations of the IT help desk team, ensuring high-quality technical support and exceptional customer service. This role includes managing...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$80K - $110K *

The Help Desk Manager oversees the daily operations of the IT help desk team, ensuring high-quality technical support and exceptional customer service. This role involves managing support staff, setti...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$89K - $159K *

The Manager Systems Engineering at WoodmenLife leads a team of IT professionals in defining, developing, and maintaining a hybrid infrastructure, ensuring system reliability and performance. This role...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$90K - $130K *

The Software Delivery Manager at TELUS International will lead and manage software development projects, ensuring timely and budget-compliant delivery. This role requires effective communication, lead...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

The Software Delivery Manager at TELUS International will lead and manage software development projects, ensuring timely and budget-compliant delivery. This role requires effective communication, lead...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$86K - $202K *

The Technical Product Manager will specialize in API and integration strategy for CGI's Trade360 SaaS application, focusing on developing and executing the API vision. This role involves collaborating...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Staffing

$80K - $110K *

The Technical Site Operations Manager will oversee a large-scale Managed Print Services environment, acting as a Technical Specialist with Operations Management responsibilities. This role involves si...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $120K *

The Software Engineer (Technical Support) role involves ensuring the smooth operation of payment systems by identifying and resolving production issues, collaborating with various departments, and sup...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

The Technical Customer Service Manager serves as a key technical advisor and advocate for customers, combining deep technical expertise with relationship-building skills. The role involves helping cus...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $160K *

The Technical Lead is responsible for driving technical innovation and leading engineering teams to deliver high-quality serverless applications on AWS. This role requires a strong technical foundatio...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

The Technical Solutions Manager at Skillable will drive the development and delivery of innovative technical solutions, ensuring customer satisfaction and retention post-sale. This role involves servi...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $100K *

The Technical Support Engineer position is pivotal, blending deep technical know-how with a strong commitment to customer satisfaction. This role involves assisting Coralogix customers by providing re...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $150K *

The Senior Manager, Tech Operations will lead the Engineering Team responsible for the network, Wi-Fi, productivity, and Windows desktop technologies at Staples. This role involves collaborating with...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $160K *

The Senior Program Manager will oversee a portfolio of projects within the Aerospace and Defense Interconnect Solutions Business Unit, focusing on cost, schedule, and quality management. This role req...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$98K - $133K *

The Manager of Software and Systems Support is responsible for overseeing the plasma software and development support team across North America. This role involves managing tier 1, tier 2, and DevOps...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $125K *

The XTG Project Manager oversees the direction and execution of enterprise broadcast and experiential AV systems integration projects at various sites. This role requires significant field presence, c...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

Frequently Asked Questions (FAQ)

  • What does a Technical Support Manager do?question toggle

    A Technical Support Manager oversees the technical support team in a company. They ensure that this team provides high-quality support to customers or clients by managing resources, implementing procedures, and driving towards customer satisfaction and company objectives.

  • What are the qualifications for a Technical Support Manager job?question toggle

    A Technical Support Manager typically requires a deep understanding of technical products, leadership qualities, problem-solving abilities, and previous experience in a technical role, preferably in a leadership position.