Welcome to Technical Support Manager Jobs at Ladders

Explore a variety of authentic, high-paying technical support manager positions with top companies. Enhance your career development with Ladders and secure a rewarding job in Technical Support Management.

What is a Technical Support Manager?

A Technical Support Manager coordinates and oversees the team responsible for maintaining an organization's IT infrastructure, ensuring the organization runs efficiently. They handle complex and escalated customer service issues and mitigate risks.

Why a Technical Support Manager job with Ladders?

Ladders provide you with the tools and opportunities to advance your career within this dynamic field. Our platform offers jobs that pay over $100000, encouraging career growth and financial stability.

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$80K - $110K *

Drive technical support leadership by overseeing incident management and customer communication during PT business hours. Act as the senior decision-maker, managing cross-team coordination and ensurin...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Partner with us to drive customer success by addressing their technical challenges. Leverage your expertise in programming, operational environments, and cross-functional collaboration to enhance our...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $145K *

Shape the future of technology solutions by leading architecture efforts in sales and project delivery while leveraging your expertise in software delivery and innovation to fulfill client visions and...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Drive customer success as the primary contact for support and operational health, ensuring exceptional service delivery and proactive risk management while collaborating with cross-functional teams to...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $90K *

Elevate customer satisfaction by managing service products and contracts, ensuring exceptional delivery for Enterprise clients while developing strong business relationships across the U.S. and Canada...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Partner with us to drive sales and technical support within your region. You'll establish service goals, build customer relationships, and implement strategies to enhance our industry standing while m...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$80K - $95K *

Champion the delivery of enterprise technology initiatives by coordinating cross-functional teams and managing project lifecycles, ensuring alignment with business objectives while navigating risks an...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Transform project execution by overseeing team performance, managing deliverables, and ensuring compliance with contractual obligations. Engage with stakeholders to enhance project success and foster...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$80K - $95K *

Drive customer support excellence by managing a frontline team to ensure timely resolutions, operational efficiency, and a culture of continuous improvement, paving the way for stellar service in heal...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $130K *

Unlock potential by leading on-site installation efforts, ensuring safety, quality, and efficiency in high-impact projects while coordinating with various stakeholders to meet schedule and execution s...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $95K *

Play a key role in maintaining system performance and resolving complex technical issues across multiple platforms, ensuring compliance with SLAs, and enhancing operational efficiencies in a fast-pace...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Drive sales enablement initiatives by designing and delivering engaging training programs, collaborating with cross-functional teams to enhance seller productivity and effectiveness across multiple bu...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Empower customers by owning technical issues end-to-end while driving automation solutions to enhance operations. Collaborate with engineering to streamline support processes, ensuring efficient resol...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in resolving complex technical issues and customer escalations. Collaborate cross-functionally to enhance processes and deliver exceptional outcomes while developing deep expertise in...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Advance customer support operations by leading remote teams to resolve complex UAS issues. Collaborate cross-functionally to enhance customer satisfaction and efficiency, driving performance metrics i...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Join a team that leads global technical support operations, driving high-quality customer experiences. Balance strategic oversight with hands-on management, utilizing data and technology to enhance ef...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$108K - $130K *

Empower our engineering team to enhance support for partners through streamlined processes, incident management, and self-service tools, fostering efficient operations while tackling complex technical...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Join us to lead and empower a remote team of IT support engineers, enhancing operational excellence while managing ticket queues and fostering technical growth through hands-on leadership in Microsoft...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $150K *

Collaborate to oversee comprehensive program delivery, aligning projects with client objectives. Drive cross-functional teams to enhance performance, manage stakeholder relationships, and implement st...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Shape delivery excellence by leading strategic engineering projects across multiple time zones, driving commitments, managing risks, and ensuring client satisfaction through effective communication an...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Contribute to seamless change enablement and robust release management by overseeing risk governance, cross-functional coordination, and continuous process improvement, ensuring stable delivery of tec...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$96K - $120K *

Join as a vital operational partner, shaping governance and strategy within product development. Drive excellence in SDLC processes and integrate tools to support organizational growth and efficiency...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$117K - $145K *

Unlock your potential as a Senior Enterprise Technical Support Engineer, leveraging 8+ years of expertise in troubleshooting complex cloud and infrastructure challenges while mentoring a dynamic team...

US-AnywhereRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Drive customer success by creating impactful training programs for our team. Collaborate with cross-functional leaders to enhance skills and improve customer satisfaction through effective learning in...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Champion exceptional customer support by leading technical operations, resolving complex cases, and collaborating with cross-functional teams to enhance service quality and customer satisfaction in a...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What are the requirements for a Technical Support Manager?question toggle

    A Technical Support Manager generally requires a bachelor's degree in a related field and several years of experience in a relevant role. Ideal candidates also have strong leadership skills and can troubleshoot complex IT issues.

  • What is the career growth for a Technical Support Manager?question toggle

    A Technical Support Manager can advance to positions like IT Director or Chief Technology Officer. The growth depends on one’s skills, achievements, and the industry's overall dynamic.

  • Does Ladders offer high paying Technical Support Manager jobs?question toggle

    Yes, Ladders specializes in hosting high-paying job opportunities, including for Technical Support Managers. Ladders vet jobs that pay over $100000.