Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$160K - $200K *

Champion strategic delivery excellence across multiple telecom initiatives, fostering high-quality outcomes while managing client relationships and operational risks. Drive innovation and growth in a...

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$160K - $200K *

Lead the charge in shaping strategic telecom client relationships while overseeing multi-tower delivery portfolios, driving innovation in systems engineering and operational excellence. Influence tech...

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$160K - $200K *

Empower telecommunication transformation as you lead multi-tower delivery portfolios, influence technology direction, and enhance client relationships. Shape strategic outcomes through robust operatio...

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$160K - $200K *

Drive strategic delivery excellence across a $55M telecom portfolio, leading complex engineering programs while fostering client engagement and operational innovation. Elevate team performance and inf...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$150K - $180K *

Engage as a strategic leader, directing a $55M+ telecom delivery portfolio while shaping technology direction and enhancing client relationships. Elevate operational excellence and drive innovation in...

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$160K - $200K *

Lead the charge in strategic delivery for a pivotal telecom account, managing a multimillion-dollar portfolio. Drive modernization efforts, foster executive relationships, and enhance operational exce...

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$160K - $200K *

Join a team that's shaping telecom delivery excellence. Lead a multi-tower portfolio, driving modernization and technology direction while collaborating with C-suite stakeholders for growth and strate...

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$220K - $287K *

Accelerate product innovations by leading a high-performing team of Senior Product Managers, driving data workflows and integrations while collaborating closely with Engineering to enhance user person...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$75K - $90K *

Join a team that's dedicated to enhancing customer success in fleet operations. Leverage AI technology and foster strong relationships to ensure exceptional experiences and satisfaction for Fleet Part...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$125K - $150K *

Unlock potential by serving as a strategic advisor to senior client leaders in healthcare. Drive consultative solutions, foster relationships, and influence executive strategy while maximizing the imp...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$120K - $145K *

Join a team that's committed to driving innovation on our ICHRA platform. As a key product leader, you'll shape strategy, oversee execution, and cultivate a customer-centric culture while mentoring a...

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $155K *

Advance your career by managing enterprise accounts, driving adoption, and ensuring satisfaction through strategic partnerships and hands-on customer engagement. Collaborate cross-functionally to deli...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Innovate sales strategies to drive growth in service sectors across AMER. Engage executives, develop key relationships, and leverage your expertise to turn prospects into revenue while maximizing exis...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $100K *

Empower progress at a forward-thinking SaaS company by strategically managing customer success for a diverse portfolio, driving adoption and long-term retention, while leveraging data and tools to enh...

Thornhill, ONIn-Person

4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $100K *

Engage as a strategic partner to manage and grow a diverse customer portfolio, driving adoption and retention through data-informed insights and trusted relationships. Utilize automation and CRM tools...

Thornhill, BCIn-Person

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Drive innovative digital solutions in life sciences by leading end-to-end custom application development, architecture design, and cross-functional team mentoring, while ensuring high standards and cl...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Drive end-to-end custom application development for life sciences clients, defining architectures and leading technical designs, while mentoring teams to achieve engineering excellence and contributin...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Lead the charge in delivering enterprise-grade digital applications across the life sciences spectrum by leveraging cloud-native solutions, AI technologies, and effective team collaboration to transfo...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Transform the commercial real estate landscape by driving sales growth, forging key relationships, and closing design-build opportunities within the GTA office market. Leverage your connections and ma...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$150K - $180K *

Join us to drive innovative digital solutions in life sciences, leading custom application development and architectural design. Collaborate with multidisciplinary teams while ensuring performance, sc...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Reimagine digital solutions by leading enterprise-grade applications in life sciences. Drive innovation with cloud-native engineering, architect complex systems, and mentor diverse teams while ensurin...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Drive innovation in digital solutions for life sciences, leading application development and technical architecture. Engage with clients to deliver scalable, secure, and cloud-native applications whil...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$150K - $180K *

Partner with us to lead digital transformation in life sciences by designing enterprise-grade applications. You will oversee client projects, integrating cutting-edge technologies with a focus on high...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Lead the charge in designing and implementing innovative digital solutions across life sciences, while mentoring teams to enhance delivery quality and client engagement in cloud-native environments an...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$150K - $180K *

Accelerate digital transformation in life sciences by leading custom application programs, and architecting innovative cloud-native solutions while mentoring multi-disciplinary teams and driving clien...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.