Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$120K - $150K *

Join a team dedicated to driving client success and growth by leading strategic initiatives, enhancing client relationships, and ensuring exceptional revenue retention through effective management and...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Drive growth and client retention by leading a high-performance team and fostering robust enterprise relationships. Elevate customer success through structured strategies and impactful stakeholder eng...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Drive customer success and revenue growth by leading a dynamic client management team. Foster long-term relationships with enterprise clients, implement structured strategies for renewals, and elevate...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Seeking a dynamic leader to enhance client relationships, drive renewals, and foster growth in managed services by leading a high-performing team and implementing effective client engagement strategie...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Grow your career with an opportunity to lead client management and drive revenue retention. Build trusted client relationships while overseeing upsell strategies and leading a high-performing team to...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Transform client management by driving renewals and growth initiatives. Lead a high-performing team, establish strategic partnerships, and ensure exceptional revenue retention while fostering valuable...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Lead dynamic client management and growth initiatives, driving renewals and expansions while fostering trusted client relationships. Oversee a high-performing team, ensuring exceptional revenue retent...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$112K - $182K *

Deliver exceptional customer support and technical expertise to optimize client success with security solutions, ensuring strong ROI and problem resolution in diverse environments...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$175K - $200K *

Transform product marketing strategy and execution for AI-driven solutions, driving market impact through compelling narratives, go-to-market leadership, and sales enablement. Collaborate closely with...

1 month ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $200K *

Lead the charge in AI-driven partnerships, transforming enterprise collaboration with Wipro. Drive strategic innovation and enhance revenue through co-creation and executive influence within a complex...

3 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$150K - $200K *

Shape transformative partnerships by leading innovative, AI-driven solutions that redefine collaboration and attainment of business goals across multiple organizations, including prominent global syst...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $150K *

Drive client success by leading renewals, upsells, and client engagement strategies. Shape enterprise relationships and empower a high-performing team to achieve measurable business growth through str...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Transform sales operations by leading a dynamic team to optimize processes, drive revenue growth, and influence strategic decisions while partnering with leadership to enhance planning and execution i...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Business Services

$175K - $200K *

Elevate your career as you lead product marketing strategies, shaping narratives for cutting-edge Analytics and AI-Enabled Solutions, driving growth, and collaborating closely with cross-functional te...

1 month ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$130K - $180K *

Lead the charge in optimizing clinical operations by managing multi-site trials globally, ensuring regulatory compliance and driving study execution through strong cross-functional team collaboration...

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$146K - $178K *

Deliver strategic operational governance and process oversight for key customer accounts while fostering collaboration across cross-functional teams and ensuring alignment with business objectives thr...

Yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$146K - $178K *

Transform operations by leading governance and process stewardship while managing cross-functional collaborations to achieve strategic objectives and ensure client satisfaction. Drive insights and ris...

Yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$360K - $380K *

Accelerate customer success by architecting a data-driven post-sale journey. Lead adoption efforts, drive revenue growth, and build a high-performing team to enhance customer relationships and achieve...

Yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$80K - $120K *

Transform the creator experience by guiding technical success from build to launch. Leverage your expertise in complex SaaS environments to ensure smooth integrations and optimize app performance for...

Reposted today

  •   Less than 5 years exp.  •   Technical Services

$80K - $120K *

Transform customer success by optimizing technical launches in a fast-paced creator platform. Guide creators through smooth app development processes, ensuring quality and reliability as they scale th...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Technical Services

$120K - $150K *

Optimize strategic operations to bridge delivery and execution, driving KPIs, revenue outcomes, and collaboration across teams through insightful data management and process enhancements...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Business Services

$100K *

Join a dynamic team to empower healthcare institutions, ensuring optimal product onboarding, enhancing customer engagement, and showcasing value through data-driven insights. Drive transformations at...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $120K *

Make your mark at the forefront of e-commerce by nurturing early seller relationships and driving growth. Collaborate across teams to shape strategies that ensure sellers thrive in their business jour...

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $120K *

Empower sellers by building strong relationships and driving business growth. You'll shape strategies and advocate for sellers, using data to identify opportunities and improve outcomes while collabor...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $120K *

Transform the seller experience by fostering relationships, driving growth, and delivering tailored coaching to ensure long-term success in a dynamic e-commerce environment, while collaborating cross...

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.