Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Customer Support Solutions Lead
$121K - $151K *
Join a dynamic team to architect AI-driven customer support systems, enhancing processes and workflows. Collaborate and innovate to transform customer experiences through hands-on solutions and automa...
6 days ago
Group Product Manager - U.S. Growth
$272K - $324K *
Join a team that's transforming user growth and engagement at scale. Drive innovation by owning product strategies, leveraging AI, and collaborating across functions to create compelling experiences t...
2 weeks ago
Senior Director Software Engineering
$207K - $247K *
Join a team that's driving AI-native software delivery by leading diverse tech teams, aligning strategies with business priorities while championing engineering excellence and operational effectivenes...
Reposted 1 week ago
$90K - $110K *
Take ownership of diverse employee needs, supporting workplace experiences and enhancing programs. Collaborate across teams to drive continuous improvement, ensuring a positive employee journey while...
1 week ago
Director - Business Transformation (Finance Transformation)
$178K - $356K *
Drive innovation in finance strategy and operations by leading multi-year transformations, aligning initiatives with business goals, and collaborating with C-suite executives to enhance performance an...
2 weeks ago
$150K - $180K *
Lead HR transformation efforts by overseeing the HR technology ecosystem, ensuring the delivery and governance of systems like SAP SuccessFactors while enhancing the employee experience across all HR...
2 weeks ago
Director, Business Intelligence
$145K - $170K *
Lead GTM optimization by transforming fragmented data into actionable insights, enhancing AI adoption, and fostering data fluency across teams. Drive measurable outcomes in Sales, Marketing, and Custo...
4 weeks ago
Account Manager, Client Experience
$80K - $95K *
Elevate client engagement through effective management and collaboration. Drive project success while ensuring quality service delivery across various teams, fostering strong relationships, and contri...
4 weeks ago
Manager, Solutions Engineering Commercial
$203K - $305K *
Lead and motivate a Solutions Engineering team, driving strategic growth and customer adoption through innovative presales solutions and collaboration with internal stakeholders, all while fostering a...
2 days ago
$110K - $130K *
Lead the charge in developing and executing innovative demand generation strategies that drive qualified leads and accelerate revenue growth. Collaborate with sales and marketing teams to optimize cam...
2 days ago
$110K - $130K *
Help us build a high-impact demand generation engine and optimize revenue-focused marketing programs. Lead integrated campaigns, align with sales, and drive growth through data-driven strategies and a...
2 days ago
$110K - $130K *
Tackle the challenge of driving demand generation, leading strategy and execution of marketing programs to boost pipeline growth and revenue in a dynamic environment. Collaborate with cross-functional...
2 days ago
$110K - $130K *
Engage in dynamic demand generation strategies to drive revenue growth, optimize marketing performance, and build a high-performing team aligned with sales objectives and pipeline acceleration across...
2 days ago
$120K - $145K *
Shape the future of demand generation by leading innovative marketing strategies that drive pipeline growth and revenue impact across B2B segments, enhancing engagement with high-value accounts and nu...
2 days ago
$110K - $130K *
Join a team that's driving impactful demand generation strategies to fuel growth. Lead integrated marketing campaigns and collaborate with sales for optimized pipeline creation and revenue acceleratio...
2 days ago
$110K - $130K *
Drive the evolution of demand generation strategies to generate leads, enhance pipeline growth, and align marketing efforts with revenue outcomes, while leading a collaborative team in a dynamic techn...
2 days ago
Senior Network Engagement Lead
$100K - $120K *
Help us drive the adoption and engagement of innovative behavioral health solutions, guiding stakeholders and enhancing network performance. Be a pivotal partner in scaling system implementation and f...
3 weeks ago
Senior Product Manager, Product Strategy and Development
$90K - $108K *
Join a team that's redefining consumer engagement through innovative loyalty solutions. Drive product roadmap execution, collaborating cross-functionally to deliver user-driven features, while enhanci...
1 week ago
$104K - $144K *
Contribute to impactful community services by leading and managing diverse behavioral health programs, ensuring compliance, collaboration, and quality improvement while fostering a culture of excellen...
5 days ago
$110K - $130K *
Lead the charge in developing integrated marketing strategies that elevate ticket revenue and fan engagement. Oversee multi-channel campaigns, digital marketing, and consumer lifecycle efforts to driv...
1 week ago
Senior Manager, Customer Success
$150K - $180K *
Elevate customer success by leading a dynamic team focused on retention, expansion, and providing exceptional experiences for Mid-Market and Enterprise clients. Optimize performance through data insig...
3 weeks ago
Sr Manager, Global Commercial Operations
$127K - $175K *
Elevate global commercial operations by shaping policies, overseeing decision-making, and enhancing governance frameworks while partnering with cross-functional teams to ensure aligned, efficient proc...
1 week ago
$110K - $130K *
Drive impactful technology programs by leveraging insurance expertise and ITSM knowledge. Collaborate across teams to ensure the successful delivery of application modernization, insurance platforms...
2 weeks ago
$130K - $170K *
Collaborate with cross-functional teams to optimize product experiences for clinicians, driving AI-native solutions for teletherapy services that enhance support for children with diverse needs while...
1 week ago
Director, Senior Security Engineer
$120K - $145K *
Join a team that's committed to enhancing enterprise security through robust identity and cloud solutions. As a Senior Security Engineer, you'll design, implement, and optimize security practices, col...
2 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.