Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$130K - $180K *

Advance your career by leading innovative customer solutions that drive measurable value and operational improvements. Collaborate with cross-functional teams to transform property operations and rein...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$75K - $90K *

Champion the growth of a dynamic sector by converting qualified leads into valued customers. Build relationships, master a consultative sales approach, and thrive in a fast-paced environment while dri...

Today

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $100K *

Empower your career by leading data analytics initiatives across departments. Drive innovation and enhance decision-making by managing Power BI, optimizing data lakes, and delivering fast, impactful i...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$200K - $290K *

Join a team that's shaping strategic priorities and driving operational excellence in the Rare Disease sector by ensuring effective collaboration and execution across critical functions, facilitating...

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$118K - $263K *

Lead complex, cross-functional client engagements, driving strategic decisions and delivering high-quality outcomes. Inspire teams, mentor talent, and foster client partnerships while managing multipl...

3 days ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Develop transformative AI-enabled support experiences that enhance customer trust and usability. Lead product strategy for Unified Support, engaging with engineering and CX leaders. Shape the future o...

Mississauga, ONIn-Person

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $210K *

Lead transformative AI adoption by developing enterprise-wide change strategies. Partner with cross-functional teams to enhance workforce readiness, encouraging a culture of adaptability while ensurin...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$170K *

Lead a high-performing sales team, drive revenue growth, and optimize scalable sales processes while collaborating closely with leadership to execute strategic initiatives in a dynamic digital media e...

Today

  •   8 - 10 years exp.  •   Media

$94K *

Join a team that's leading critical interventions in East Los Angeles. As Program Director, you'll oversee operations, manage a diverse team, and ensure service quality while fostering partnerships an...

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$168K - $228K *

Lead complex cloud solution projects using AWS expertise, fostering technical alignment with business goals. Drive implementation success through effective management, technical assessment, and strate...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $210K *

Lead the charge in integrating AI across the organization, driving cultural and capability change through strategic HR initiatives. Collaborate with senior leadership to ensure a successful workforce...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$180K *

Grow your career with us as you architect and scale innovative GTM systems. Lead operational excellence while leveraging AI to enhance efficiency across sales, marketing, and customer success teams in...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$147K - $221K *

Champion the customer community and advocacy program to elevate engagement while directly impacting growth. Lead a dynamic team, foster cross-functional partnerships, and utilize data-driven insights...

Yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $120K *

Join a team that's driving growth in the fiber optics and data center sectors. Lead operational excellence, cultivate strategic client relationships, and manage a dynamic team while ensuring complianc...

Reposted today

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$120K - $150K *

Lead the charge in enhancing engineering operations by implementing scalable frameworks, project delivery authority, and performance metrics to drive efficiency and accountability across engineering t...

3 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $145K *

Drive impactful co-marketing initiatives with channel partners across the Americas, enhancing partner-sourced pipeline while ensuring alignment with sales strategies and clear ROI standards. Collabora...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$140K - $180K *

Champion innovation by leading a high-performing engineering team to enhance product development. Drive accountability and strategic execution while overseeing the end-to-end process of delivering mar...

Reposted 4 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$177K - $292K *

Drive seamless integration of third-party devices into a smart home ecosystem by leading strategic roadmaps and partnerships. Collaborate with top tech firms to enable frictionless user experiences an...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$99K - $166K *

Innovate by leading product marketing strategies in a fast-paced construction tech environment. Collaborate with cross-functional teams to enhance user engagement and drive adoption of innovative solu...

3 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$99K - $166K *

Join a team that's reshaping construction tech marketing! Collaborate across departments to drive product adoption and revenue growth through innovative market insights and go-to-market strategies...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$100K - $130K *

Drive client success by leading a high-performing team of account managers, building strategic relationships with C-suite executives, and implementing retention strategies to ensure long-term growth a...

Montreal, QCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

$160K - $180K *

Champion payroll excellence by leading strategic operations across entities. Drive compliance, enhance efficiencies, and support mergers with hands-on leadership in a growing shared services model. Em...

2 days ago

  •   8 - 10 years exp.  •   Business Services

$96K - $130K *

Lead the charge in programmatic excellence, mentoring a high-performing team to translate strategic initiatives into impactful campaign executions for enterprise clients, ensuring operational rigour a...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Media

$100K - $110K *

Lead the charge in programmatic strategy, driving advanced automated media solutions and fostering client partnerships to enhance account performance in a rapidly evolving digital landscape...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Media

$140K *

Shape the future of senior care as you lead our facility, fostering quality and compassion. Utilize your experience to ensure excellence in resident services, operational efficiency, and regulatory co...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.