Explore Director, Customer Engagement roles that pay $100,000 or more on Ladders. These senior leaders shape how organizations build lasting customer relationships, improve experiences, and turn engagement into business growth. Browse opportunities across industries and discover roles aligned with your leadership experience.
A Director of Customer Engagement develops strategies that help customers connect with a brand throughout their journey. Responsibilities may include leading customer experience and lifecycle programs, improving retention and loyalty, overseeing communication channels, and partnering with sales, marketing, product, and service teams. Directors often use customer research and performance data to identify opportunities and measure results.
Employers often seek leaders with experience in customer engagement, customer experience, marketing, customer success, or related fields. Useful strengths include strategic planning, team leadership, cross-functional collaboration, analytical decision-making, and clear communication. Familiarity with CRM platforms, customer data, lifecycle marketing, and experience measurement may also be valuable. Requirements vary by employer and industry.
Director-level customer engagement positions can be found in sectors such as technology, financial services, healthcare, retail, and business services. Compensation depends on factors including location, company size, industry, scope of responsibility, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore senior opportunities.
Search current Director, Customer Engagement openings and compare roles by responsibilities, qualifications, and workplace expectations. Create or update your profile to support your search for a leadership role that fits your expertise and career goals.
Director, Enterprise Learning Solutions
$120K - $145K *
Transform enterprise learning by leading innovative strategies that enhance workforce readiness, drive technology adoption, and foster leadership capabilities. Collaborate with cross-functional leader...
Yesterday
$150K - $180K *
Champion growth in the SLED NYC market by leveraging executive relationships, driving strategic programs, and collaborating with cross-functional teams to deliver innovative solutions and enhance cust...
1 week ago
Director, Identity & Access Management Architecture
$150K - $180K *
Shape the enterprise IAM architecture strategy, driving secure identity solutions across diverse ecosystems while enhancing compliance and reducing cyber risk to support business growth and digital tr...
Yesterday
$122K - $150K *
Join a dynamic team as you develop and execute IT sourcing strategies, managing vendor relations while collaborating with senior leaders to ensure alignment with business objectives...
Reposted today
$122K - $150K *
Unlock potential by leading IT sourcing and vendor management strategies, ensuring alignment with business objectives, and fostering collaboration with senior IT leaders to optimize organizational eff...
Reposted yesterday
$122K - $150K *
Shape IT sourcing strategies and vendor management processes to align with business goals, managing complex contracts and relationships within the IT organization while fostering collaboration and dri...
Reposted yesterday
$125K - $150K *
Elevate partner relationships in a strategic leadership role responsible for guiding a team and enhancing partner success through AI-driven workflows and high-touch service...
Reposted 2 weeks ago
$81K - $90K *
Drive growth by engaging prospects and revitalizing opportunities. As a key player in our sales team, you'll leverage your skills in outbound prospecting and business development to achieve ambitious...
3 weeks ago
$125K - $130K *
Grow your career with a transformative operations leadership role focused on scaling packaging and kitting operations while enhancing quality and delivery. Lead a dedicated team to drive meaningful ch...
Reposted 2 days ago
$125K - $130K *
Lead our operations team to scale packaging and kitting from $5M to $10M, enhancing quality and delivery. Drive continuous improvement and optimize our ERP system while fostering meaningful work exper...
Reposted 2 days ago
$125K - $130K *
Transform operations by scaling packaging from $5M to $10M while enhancing quality and delivery. Lead a dedicated team, optimize ERP systems, and create meaningful work experiences for individuals wit...
Reposted 2 days ago
Senior Director, Strategic Sourcing
$158K - $197K *
Elevate your career by leading strategic sourcing initiatives, enhancing vendor performance, and driving procurement excellence. Collaborate with diverse teams to implement sustainable practices and o...
4 weeks ago
Senior Director, Strategic Sourcing
$158K - $197K *
Empower your career by leading strategic sourcing initiatives, enhancing vendor performance, and driving operational excellence. Collaborate with diverse teams to implement sustainable procurement pra...
4 weeks ago
Director, Public Sector Channels
$180K - $200K *
Join a dynamic team as a strategic leader to drive the public sector channel strategy, focusing on the U.S. federal market. Build relationships, execute go-to-market plans, and empower partners to del...
1 week ago
Director, Image and Video Platform Mgt
$218K - $300K *
Champion growth in the Home Devices market by leading Dolby Vision's strategy, product portfolio, and cross-functional teams to drive revenue and deliver exceptional consumer value across a diverse ra...
3 weeks ago
Senior Director, Contact Centre Operations & Transformation
$165K - $204K *
Join a team that's transforming contact centre operations into a scalable, advice-led channel. Lead strategic initiatives, modernize capabilities, and drive measurable outcomes in a dynamic, inclusive...
1 week ago
$155K - $170K *
Lead the charge in shaping trade marketing strategies and advisor engagement. Collaborate across teams to drive sales growth, enhance brand consistency, and deliver impactful campaigns while mentoring...
Yesterday
Director, Client Platform Engineering
$198K - $298K *
Optimize global endpoint management by leading a high-performing team to enhance security, streamline operations, and improve employee experience across diverse device ecosystems. Drive strategy and i...
3 weeks ago
Director, Client Platform Engineering
$198K - $298K *
Join a team that's redefining endpoint management and security for a global workforce. Lead strategic initiatives, drive innovation, and enhance employee experience across diverse device ecosystems wh...
3 weeks ago
Director, Client Platform Engineering
$198K - $298K *
Lead the charge in global endpoint management, driving strategy and security for diverse device ecosystems. Collaborate cross-functionally to enhance employee experience while ensuring robust security...
4 weeks ago
Director, Client Platform Engineering
$198K - $298K *
Transform the future of endpoint management by leading a global team to enhance security, optimize device performance, and elevate employee experience across diverse platforms. Drive strategy and inno...
4 weeks ago
Marketing Director, Strategic Customer Group
$192K - $307K *
Create impactful marketing strategies to engage top health systems, driving brand alignment and demand generation while equipping senior leaders with compelling executive content for strategic engagem...
Reposted 4 days ago
Sr. Revenue Enablement Manager, Groups
$115K - $160K *
Drive your career forward by enabling the Groups team to excel in revenue generation through innovative training, AI-driven tools, and strategic partnerships, ensuring consistent performance and growt...
Yesterday
Director, Onsite Power Generation
$177K - $265K *
Advance your career by leading the global strategy for onsite power generation, enhancing resiliency and sustainability across data centers while collaborating with cross-functional teams to implement...
Reposted 3 days ago
Director, Onsite Power Generation
$195K - $293K *
Lead the charge in developing a global onsite power generation strategy, enhancing capacity, resiliency, and sustainability across data centers. Collaborate with cross-functional teams to implement co...
Reposted 3 days ago
What does a Director of Customer Engagement do?
A Director of Customer Engagement leads programs and strategies that strengthen customer relationships across the customer journey. The role may cover experience improvement, retention, loyalty, customer communications, and collaboration across teams.
What qualifications are common for Director, Customer Engagement jobs?
Employers commonly look for relevant leadership experience in customer experience, customer engagement, marketing, customer success, or a related area. Strategic, analytical, communication, and team leadership skills are often important; specific requirements vary by role.
What industries hire Directors of Customer Engagement?
Organizations in technology, financial services, healthcare, retail, and business services may hire customer engagement leaders. Opportunities and responsibilities vary by industry and company.
How much do Director, Customer Engagement jobs pay?
Pay varies based on factors such as location, industry, company size, responsibilities, and experience. Ladders features vetted professional jobs paying $100,000 or more.
Where can I find Director, Customer Engagement jobs paying $100K or more?
Search Ladders for Director, Customer Engagement openings. Ladders focuses on vetted professional roles with salaries of $100,000 or more.