Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$121K - $151K *

Join a dynamic team to architect AI-driven customer support systems, enhancing processes and workflows. Collaborate and innovate to transform customer experiences through hands-on solutions and automa...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$272K - $324K *

Join a team that's transforming user growth and engagement at scale. Drive innovation by owning product strategies, leveraging AI, and collaborating across functions to create compelling experiences t...

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$207K - $247K *

Join a team that's driving AI-native software delivery by leading diverse tech teams, aligning strategies with business priorities while championing engineering excellence and operational effectivenes...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $110K *

Take ownership of diverse employee needs, supporting workplace experiences and enhancing programs. Collaborate across teams to drive continuous improvement, ensuring a positive employee journey while...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$178K - $356K *

Drive innovation in finance strategy and operations by leading multi-year transformations, aligning initiatives with business goals, and collaborating with C-suite executives to enhance performance an...

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$150K - $180K *

Lead HR transformation efforts by overseeing the HR technology ecosystem, ensuring the delivery and governance of systems like SAP SuccessFactors while enhancing the employee experience across all HR...

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$145K - $170K *

Lead GTM optimization by transforming fragmented data into actionable insights, enhancing AI adoption, and fostering data fluency across teams. Drive measurable outcomes in Sales, Marketing, and Custo...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Elevate client engagement through effective management and collaboration. Drive project success while ensuring quality service delivery across various teams, fostering strong relationships, and contri...

4 weeks ago

  •   5 - 7 years exp.  •   Media

$203K - $305K *

Lead and motivate a Solutions Engineering team, driving strategic growth and customer adoption through innovative presales solutions and collaboration with internal stakeholders, all while fostering a...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in developing and executing innovative demand generation strategies that drive qualified leads and accelerate revenue growth. Collaborate with sales and marketing teams to optimize cam...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Help us build a high-impact demand generation engine and optimize revenue-focused marketing programs. Lead integrated campaigns, align with sales, and drive growth through data-driven strategies and a...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Tackle the challenge of driving demand generation, leading strategy and execution of marketing programs to boost pipeline growth and revenue in a dynamic environment. Collaborate with cross-functional...

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Engage in dynamic demand generation strategies to drive revenue growth, optimize marketing performance, and build a high-performing team aligned with sales objectives and pipeline acceleration across...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Shape the future of demand generation by leading innovative marketing strategies that drive pipeline growth and revenue impact across B2B segments, enhancing engagement with high-value accounts and nu...

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Join a team that's driving impactful demand generation strategies to fuel growth. Lead integrated marketing campaigns and collaborate with sales for optimized pipeline creation and revenue acceleratio...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Drive the evolution of demand generation strategies to generate leads, enhance pipeline growth, and align marketing efforts with revenue outcomes, while leading a collaborative team in a dynamic techn...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Help us drive the adoption and engagement of innovative behavioral health solutions, guiding stakeholders and enhancing network performance. Be a pivotal partner in scaling system implementation and f...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $108K *

Join a team that's redefining consumer engagement through innovative loyalty solutions. Drive product roadmap execution, collaborating cross-functionally to deliver user-driven features, while enhanci...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$104K - $144K *

Contribute to impactful community services by leading and managing diverse behavioral health programs, ensuring compliance, collaboration, and quality improvement while fostering a culture of excellen...

5 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Lead the charge in developing integrated marketing strategies that elevate ticket revenue and fan engagement. Oversee multi-channel campaigns, digital marketing, and consumer lifecycle efforts to driv...

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $180K *

Elevate customer success by leading a dynamic team focused on retention, expansion, and providing exceptional experiences for Mid-Market and Enterprise clients. Optimize performance through data insig...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$127K - $175K *

Elevate global commercial operations by shaping policies, overseeing decision-making, and enhancing governance frameworks while partnering with cross-functional teams to ensure aligned, efficient proc...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Drive impactful technology programs by leveraging insurance expertise and ITSM knowledge. Collaborate across teams to ensure the successful delivery of application modernization, insurance platforms...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$130K - $170K *

Collaborate with cross-functional teams to optimize product experiences for clinicians, driving AI-native solutions for teletherapy services that enhance support for children with diverse needs while...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$120K - $145K *

Join a team that's committed to enhancing enterprise security through robust identity and cloud solutions. As a Senior Security Engineer, you'll design, implement, and optimize security practices, col...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.