Director, Customer Engagement Jobs

Lead systems engineering initiatives, driving architecture and integration across multi-disciplinary teams. Guide complex projects lifecycle and mentor engineers, ensuring alignment with product goals...

Pioneer the customer experience as a strategic CRM leader, overseeing lifecycle marketing across email, SMS, and loyalty channels while driving profit growth. Manage key initiatives, develop automatio...

Lead strategic account development in Data & AI, driving client success and innovation. Collaborate with leaders, nurture relationships, and deliver high-impact initiatives to elevate the analytics la...

Elevate customer experience by leading strategic lifecycle services and training, ensuring operational excellence and profitability across after-market service business in the Americas while building...

Join a team that's focused on driving client success and retention in a rapidly scaling enterprise environment. You'll enhance client relationships, champion integration strategies, and collaborate ac...

Drive transformative strategies that elevate customer engagement and services, overseeing lifecycle management and training for optimal customer value across the Americas. Lead P&L performance while e...

Unlock potential by bridging product vision with sales strategy, driving engagement, and market positioning. Lead efforts in product evangelism and strategy shaping to enhance customer interactions an...

Unlock potential by bridging product vision with sales strategy, owning impactful communication & enabling success across teams. Act as a trusted product expert driving engagement & shaping the future...

Accelerate customer satisfaction by leading the Voice of the Customer program, integrating data insights, and collaborating across teams to enhance user experience and deliver measurable outcomes that...

Drive the evolution of customer education by leading a global team focused on impactful training strategies and profitable learning solutions for diverse audiences across software products and platfor...

Lead the charge in transforming our IT function by unifying systems, enhancing compliance, and modernizing infrastructure to ensure security and efficiency across the organization, impacting the IT la...

Lead the establishment of a new customer operations capability focused on radar systems. Drive growth strategies, manage specialized operator pipelines, and nurture partner relationships to enhance op...

Lead the charge in optimizing customer success with Synapse applications. Collaborate across teams to elevate user experience and drive business outcomes for strategic enterprise imaging clients in yo...

Seek to lead and develop a high-performing Level I service delivery team, focusing on operational excellence, client support experience, and continuous improvement within a collaborative cross-functio...

Deliver growth and drive sales by fostering strategic client relationships, managing high-value accounts, and leveraging industry expertise to meet and exceed revenue goals in a dynamic security consu...

Drive your career forward by expanding accounts and fostering client relationships. As a vital leader, you will close complex sales, exceed quotas, and penetrate new markets while showcasing your expe...

Unlock sustainable growth as a data-driven leader in acquisition, retention, and loyalty strategies. Drive omnichannel performance through collaboration and innovative marketing initiatives that enhan...

Elevate customer engagement by leading loyalty and CRM strategies to drive acquisition, retention, and enhanced spend. Collaborate cross-functionally to optimize channels and ensure a seamless custome...

Transform customer operations into a growth engine by redesigning systems and processes to enhance experiences and drive engagement, retention, and revenue. Collaborate with teams to create operationa...

Lead our member engagement initiatives by driving performance metrics and refining processes. Build a training engine that empowers teams to enhance member health actions through effective communicati...

Champion a transformative demand engine by architecting integrated marketing systems. Lead diverse teams to optimize GTM strategies, engage channel partners, and ensure seamless regional execution whi...

Analyze organizational needs and drive strategic HR initiatives to enhance talent management, succession planning, and employee relations in a dynamic gaming industry environment. Build trusted partne...

Drive customer retention and expansion by leading regional account management, optimizing strategies with AI insights, and ensuring compliance while building and mentoring high-performing teams to del...

Elevate customer experience through strategic management of quality, training, and knowledge systems. Impact agent performance using AI tools while collaborating with cross-functional teams to ensure...

Shape the future of customer experience by leading quality management, training, and AI-powered solutions. Drive strategic initiatives that enhance agent performance and optimize knowledge systems acr...