Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$180K - $220K *
Unlock growth by leading enterprise sales engagements in Professional Services. Utilize your sales acumen and marketing expertise to enhance digital strategies, while providing exceptional client mana...
Today
Senior Director, Revenue Growth
$180K - $210K *
Elevate revenue generation by leading a national inside sales organization. Design scalable processes, foster high-performance culture, and drive predictable sales outcomes through collaboration and i...
3 weeks ago
Senior Director, Revenue Growth
$180K - $210K *
Advance your career by leading a national inside sales organization to drive revenue growth. You'll develop strategies, optimize processes, and mentor next-gen leaders while collaborating cross-functi...
3 weeks ago
Director, Mid-Enterprise Sales, Southeast
$325K - $375K *
Lead the charge in building and managing a high-performing sales team focused on driving customer acquisition and revenue growth in the Mid-Enterprise sector, executing strategic sales initiatives acr...
3 weeks ago
$110K - $130K *
Build your expertise in driving double-digit growth while leading a dynamic team of BDRs. Shape the Go-To-Market strategy and implement best practices to empower your team in the fast-paced AI softwar...
Reposted 5 days ago
Sr. Manager, Customer Engagement, Grocery
$124K - $174K *
Champion customer engagement by leading a high-performing team to optimize supply chain initiatives and enhance partnerships with Grocery and HIPE retailers. Drive accountability, data analytics, and...
2 days ago
$160K - $200K *
Drive the Customer Success organization, leading a team to enhance global customer relationships and ensure consistent outcomes. Collaborate cross-functionally to manage risks and improve service deli...
1 week ago
Director, Integrated Marketing
$155K - $175K *
Seeking a strategic Director of Integrated Marketing to spearhead growth initiatives through enterprise and account-based marketing, leading a multi-channel approach and collaborating across various t...
Reposted 3 weeks ago
Digital Program Manager, Customer Success
$100K - $120K *
Champion a data-driven Customer Success program that enhances retention, proactively identifies risks, and efficiently engages a diverse customer base through innovative workflows and analytics. Lead...
2 weeks ago
Digital Program Manager, Customer Success
$95K - $115K *
Tackle customer success on a large scale by creating a data-driven program. Oversee risk identification, engagement strategies, and operational workflows to enhance customer retention and streamline p...
2 weeks ago
Director, Client Solutions & Delivery
$122K - $204K *
Drive successful delivery of innovative solutions for MSOs and broadband providers. Collaborate with internal and external teams to execute product initiatives from concept to rollout, ensuring they m...
Yesterday
$110K - $130K *
Elevate financial integrity and operations by overseeing all accounting functions, ensuring compliance, and leading a dynamic team to support organizational growth and strategic initiatives while enha...
1 week ago
$110K - $130K *
Optimize financial operations by overseeing accounting functions, mentoring teams, and ensuring compliance with GAAP. Drive performance improvements and deliver accurate financial reports to support s...
1 week ago
$75K - $87K *
Unlock potential by leading engagement strategies to enhance client relationships and drive sales growth, while efficiently managing health information exchange services and optimizing operational wor...
3 weeks ago
Director, Global Workforce Optimization
$200K - $225K *
Champion global workforce strategies, optimizing headcount planning and outsourcing while driving productivity metrics and data analysis to enhance organizational efficiency and performance. Lead cros...
1 week ago
$160K - $200K *
Lead the charge in building a high-performing Customer Success organization that drives adoption, retention, and expansion in a dynamic B2B SaaS environment, while establishing strategic partnerships...
2 weeks ago
$110K - $130K *
Transform the Customer Care function by delivering high-quality service, optimizing operations, and developing high-performing teams to enhance customer satisfaction and drive business outcomes in a d...
3 weeks ago
Senior Director, Product Management, Medallia Experience Cloud & Shared Services
$202K - $305K *
Champion the evolution of shared services in a key product platform, leading a dedicated team while ensuring scalable and secure experiences. Collaborate across functions to deliver cutting-edge ident...
2 weeks ago
$95K - $105K *
Create strategic growth in technology retail by leading national programs and client partnerships. Drive operational excellence while developing high-performing teams to enhance client relationships a...
3 weeks ago
Director of Customer Experience
$136K - $158K *
Drive excellence in customer experience by leading operations, enhancing services, and optimizing performance across various channels. Inspire a high-performing team to meet service standards, ensurin...
1 week ago
Manager, Customer Development & Growth Market
$80K - $97K *
Pioneer innovative strategies in customer acquisition and engagement by leading teams that drive revenue growth and enhance eCommerce performance through collaboration and technical support in a dynam...
2 weeks ago
Director, Integrated Medical Engagement
$150K - $180K *
Build impactful HCP engagement strategies in the dynamic life sciences sector. Collaborate with cross-functional teams to design measurable frameworks that enhance healthcare professional interactions...
2 weeks ago
Director, Integrated Medical Engagement
$145K - $175K *
Contribute to transformative healthcare by leading integrated HCP engagement strategies. Drive measurable outcomes through omnichannel planning and stakeholder mapping, while shaping the future of med...
2 weeks ago
Director, Account Executive - DGMN
$125K - $150K *
Transform insights into actionable marketing strategies while leading a team, maximizing advertiser investments, and engaging with cross-functional teams to drive business growth in a dynamic retail m...
Reposted 6 days ago
CRM Manager, Salesforce Marketing Cloud Account Engagement
$85K - $100K *
Partner with us to optimize CRM and marketing automation strategies, driving measurable B2B campaigns and enhancing audience engagement through effective data and segmentation practices across Salesfo...
Today
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.